Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Great sound, noise cancellation is excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Canefan,
Thank you for choosing Sony!
It brings us great joy to hear your positive feedback about the WH-1000XM4 headphones! We're delighted that you appreciate the amazing sound quality and excellent noise cancellation. Thank you for sharing your experience with us!
Best regards,
-Fred
Great sounding headphone set.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality head set at an even better price. Using these as a replacement for the headset the dog ate. Great sound quality. The only downside so far is the limited talk time of about 3 hours, but these were never meant to be a headset to begin with. Great for going on a walk or just listening to Pandora though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigW, Awesome! We are glad to hear that you are enjoying your new WH1000XM4. Thank you for choosing Sony! -Carl
Best headphones I've owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones. The sound quality is top notch. They are very comfortable. The app gives you the ability to adjust sound in terms of presets like Club etc or customize your equalizer for more bass etc. No other headphones compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeS,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great sound quality, easy storage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenH,
We are immensely pleased to hear that you are enjoying the exceptional sound quality and comfort of your WH1000XM4 headphones. You’ll find that the industry-leading Noise Canceling allows you to truly immerse yourself in your music, while the Speak-to-Chat technology automatically pauses your audio the moment you start a conversation for seamless transitions.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
Great sound, great noise canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m blown away by the quality and the sound over previous generation Bose nc headphones and would recommend on that. There’s a lot of extra features and controls that I’m not using, which probably went into the the high price of the headphones, oh well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pete, you definitely made the right choice with these amazing headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Sony XM4’s are awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony XM4’s are perfect for traveling and studying. The noise cancellation blocks out any noise around, with ambient sound so you can walk and still hear your surroundings. Overall would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardA, Thank you for sharing your positive experience with the WH-1000XM4 headphones. They are indeed well-regarded for their excellent noise cancellation and ambient sound features, making them ideal for both traveling and studying. Thank you so much for choosing Sony! -Carl
Perfect headset!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color of the headset and also how good the sound quality of it is. The noise cancellation is perfect for any flight or when you are just on the go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryla,
Perfect! We're thrilled that you like the color, sound quality, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great headohones and the sound quality is amazing. Theyre more bassy than other headphones in my experience. after about 8 months of having them, they had a few connection issues but that got sorted out by not using them for a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aryonna, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Xm4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones lasts for about 3 days after a full charge, bass very loud, durable, looks pleasing on head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Perfect! We are truly happy to hear your satisfaction on the sound quality, design and battery life of your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you very much for your purchase and for choosing Sony! - Marco
Nice Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson for his birthday and he loves them. Sound quality is amazing and they seem to be built to last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenh,
Thank you for sharing your experience with the WH1000XM4 headphones! We're delighted to hear that your grandson is thrilled with his birthday gift. It's great to know that the sound quality is amazing and the build has made a positive difference for you. At Sony, we strive to provide top-notch products that bring joy and satisfaction to our customers. Thank you for choosing Sony!
Best regards,
-Fred
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used on airplane and provided excellent noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cliff, thank you for your feedback! It brings us great satisfaction to hear that you had a positive experience with the WH-1000XM4 while traveling.
This exceptional headset features advanced noise cancellation technology, ensuring you can enjoy your music in peace, even in the loudest environments.
Thanks for choosing Sony!
Best regards,
Estefany
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and exceptional sound. Very good choice for anyone wanting a great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricT, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
No brainer
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound- great! Comfort - great! Size - great Noise cancellation - great App- meh but ... Dual Bluetooth - dope AF Love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avery, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Very comfortable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation feature is very cool. You can adjust how much noise canceling you want in the app. They are also very comfortable and don’t make my ears hurt.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fire,
Amazing! We're glad that you like the noise canceling function, app controls, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and long lasting battery. Being able to fold the headphones makes great for traveling. I have them looked up to our new Sony Bravia XR TV and can enjoy movies at full blast without waking anyone up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerryfromNewYork,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphone review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and noise reduction is amazing, the only thing that was lacking was bass, over all would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinR,
That’s great to hear you are enjoying the amazing clarity and noise reduction of the WH-1000XM4 headphones! If you find the bass slightly lacking, you can easily customize the audio profile in the Sony | Headphones Connect app. Go to the Sound tab and use the Equalizer settings; you can either select the "Bass Boost" preset or, for the best results, use the custom EQ and increase the horizontal Clear Bass slider, which is specifically designed to add low-end punch without distorting the overall sound.
Thanks for choosing Sony.
Best regards, Eliab
Better than xm2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong headphones. While they band isn’t as comfortable as the xm2, the ear pads are more comfortable since they are lighter. Sound cancellation is better than xm2 but the xm2 was is still a strong comparison in that regard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Amazing
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is phenomenal, noise cancellation is top notch and the fit is great. 100 percent recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, MarcDejesus!
WOW! Thank you for your review and for giving our Sony WH1000XM4 a 5-star rating. We're glad that you love the sound quality, noise canceling feature and comfortable design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for recommending it! - Marco
Can't be beat for value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quality! Still hold up after all these years. Great budget headphones in 2025 going into 2026
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason!
Thanks for the great feedback on the WH-1000XM4!
We are immensely pleased to hear that they are still providing you with such a high-quality experience and that you consider them a great value going into 2026.
Thank you for selecting Sony!
Warm regards,
Estefany
Song XM4 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing ! the noise cancellation is to die for ! As soon as you put them on they cancel out the noise ! The best part is that it’s motion detection so you can move your hand to change it without any buttons
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Issa,
Thank you for that wonderful feedback! We're happy to hear that you like the industry leading noise canceling of the headphones. Thank you for choosing Sony!
-David