Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10562602
Customer reviews
Rating 4.7 out of 5 stars with 12370 reviews
(12,370 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others, got these heavily discounted. Incredible value, great sound, excellent noise cancelling, but most importantly, super comfortable!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cleanguy,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, great noise canceling, great battery life. Saviour on airplanes. Only issue it they are hot on your ears...
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
GREAT!! Wonderful noise cancellation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this product for couple months now i am absolutely IN LOVE with my purchase not to mention the great customer service you get from the Best Buy employee who made my experience easy when i had to come in for an exchange. I love the hands free fetures this headset has, it is great for the gym, Cancels out so much background noise and I love how personize you can make these headphones to your prefured audio experience. It had Alexa built in if you use alexa a lot this would be another great devise to add. Only issue i have with it is that the pairing experience is quite hard to connect to whenever i want to switch to use on another device but maybe thats just me, and also how when i run or move my head too fast it likes to slide off my head but other than those minor details its a great pair of headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FlowerLadder, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Fantastic sounds quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic earphones, they fit so comfortably and the sounds quality is top notch!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3macmaks, nice! We are glad you like the fit and sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Can't Believe My Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a countless number of headphone over the years. My favorite has always been Bose Quiet Comfort, so I was somewhat skeptical about buying Sony. I am soooo glad I did, These are by far the best sounding headphones I've ever owned or heard. If you use any of the lossless HD streaming services, like Deezer, Tidal, Apple Music, or Amazon Unlimited, you will be amazed at the quality of the sound. Noise canceling is superb and offers features to quickly interrupt it when needed (just place your palm over the right earphone). Only drawback for me is ear pads can get a little sticky after prolonged listening. These are new best in class bluetooth, ANC headhones, IMO.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knavely,
Thank you for the positive feedback and we're glad you like the sound quality of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Love
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these for the gym, they stay on my head throughout my workouts (no slip), and the battery lasts for weeks
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizz,
Amazing! We're glad that you are enjoying the fit and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Simply Awesome Get these Cans!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I own Beats StudI 3, Power Beats 3, Bowers & Wilkins PX7 and P5, Bose Soundsport, Bose Buds and now Sony M4 and I'm shocked how great the sound. The Ultimate Test Luther Vandross - Evergreen, Impossible Dream and of course Superstar (Live). Wow found app setting on the equalizer "Voice" it reduces the instruments and elevates the vocals - Simply Smooth; Take it to another level set the EQ on "Excited ." Prepare to be blown away. They run close with the Jabra but because the are over the ear better reduction of noise.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WirelessEnthusiasts, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Rated 4 out of 5 stars
Sony is solid for audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort is there with these headphones. The noise canceling is crisp to not hear outside noise. Touch controls do take a little bit to get used too.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Andrew10,
That's awesome! Thank you for your feedback and it's nice to hear that you are pleased with the comfortability of the headphone as well as the noise canceling capability of it. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It really helps to minimize sound around me and my music sounds so good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review of the WH-1000XM4, CMSC! We are truly heartened to learn that you're enjoying the exceptional sound quality and the noise-canceling capabilities, which help to minimize external sound and immerse you in your music. If you have any other feedback or need assistance, feel free to reach out!
Thanks for choosing Sony!
Gus
Rated 5 out of 5 stars
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this headphones. It looks good and feels good to wear
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NimaH,
That's awesome to hear! We're so glad you're loving your WH-1000XM4 headphones and that they not only sound great but also look good and feel comfortable to wear. We really focus on design and comfort, so your feedback means a lot. Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Excellent Noise-Cancelling Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best pair of headphones I have ever owned. Works well at the gym, library, and even the plane. The case that it comes with is also very nice.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niko, Thank you for your fantastic review! We are thrilled to hear that the WH-1000XM4 headphones have exceeded your expectations and are serving you well in various environments like the gym, library, and on the plane. It's great to know that you find both the headphones and the case to be of high quality. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, durable and noise cancellation is amazing. It’s lasted me many days without charging it’s wonderful.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynL, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Best base
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and lots of base perfect on the airplane
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohammedA,
That's awesome! It's nice to hear that you are amazed by the sound quality of our XM4, especially when using it on your flights. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Comfortable & Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and noise cancellation A1 quality and comfort.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ImadaraMMA,
That's great! Thank you for your feedback and it's nice to know that you appreciate the audio quality, comfortability and noise canceling capability of our XM4 headphone. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Better than Bose QC 35
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little better than my previous Bose QC 35 headphones- which I rank very highly. Amazing noise cancelling technology and an auto-stop feature when you remove the headphones make these worth the price.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helpfuljesh, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound quality and are very comfortable. They are also very good with noise cancellation. I like how they fold to fit the case which is much nicer than the case for my last Bose headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Molly,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Best one I’ve owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, light and comfortable, noise canceling makes the experience even better plus the color is awesome
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DPain, You definitely made the right choice! We're so glad to hear you are enjoying the incredible audio quality and amazing noise cancellation of these headphones. We're also thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Rated 5 out of 5 stars
perfect product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality, nice feeling and well constructed, light and comfortable. perfect everyday headphone.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simon, Amazing! We're very pleased to hear you like the great sound, excellent built quality, light and comfortable fit, and overall performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Rated 5 out of 5 stars
Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Already own the gen 2 and 3 versions. Upgraded to gen 4 to gain new features like pairing to 2 devices at the same time, auto pause if you take them off, and upgraded chip. The sound and comfort is amazing. Customizable EQ via Sony app. It was a choice between these and Bose 700. Decided on Sony because of past experience and most reviewers rank them higher than Bose. Plus they are less expensive. The active noise canceling is top notch. Bluetooth connection is rock solid. I haven't had any drop outs even at long distances from source. There is still a little work to be done to improve swipe controls: (not responsive in cold weather, sometimes it takes a couple tries to skip to next song or adjust volume.)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crsonemn, We are glad that you love your Sony WH1000XM4 wireless headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! -Vincent
Rated 5 out of 5 stars
Perfect Headsrt
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great. The battery runs long hours. Perfect headset!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HadiA,
That's awesome! Nice to hear that you are satisfied with the noise canceling capability and long battery life of our Sony WH1000XM4. Listen to your favorite music or stay focus on your gym sessions with the help of our XM4. Thanks for choosing Sony! - Marco


















