Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Listening to music will never be the same
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the features work amazing and the comfort is next level. I think I prefer this fit over the 5s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinA,
Thanks for the 5 star-rating! We're thrilled to hear you're loving the WH1000XM4! It's great to know you're taking advantage of the features and they're working beautifully for you. Their noise cancelling and comfort make them perfect. Make sure to download the Sound Connect app to enjoy all of the built-in features. Thanks for choosing Sony! -Aldair
Sony headphones review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headphones. love the sound quality and the fit of the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItunuA, we're glad you love the sound quality and fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
One of the BEST!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are really all BASS, then GO FOR IT!!! It covers all the mids and lower range like a butter. I am glad that I got it pre-ordered before they were gone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rnaidu, Thank you for purchasing the WH-1000XM4. We're thrilled to hear you like the overall sound quality of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headset!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves this headset. It has of a superior sound quality and very well designed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Amemyself,
Thank you for choosing Sony!
We couldn't be happier to hear that your kid loves the WH-1000XM4 headphones! Knowing that the sound quality and design have made a positive impact truly means a lot to us. Thank you for sharing your experience—it's wonderful to be part of your family's listening journey.
Best regards,
-Fred
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab
Best Headphones ever used
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After seeing many reviews, I decided to buy them and waited for Black Friday Sale, and finally got them. First thing to say the UltraHD music on Amazon Music Unlimited paired with these headphones is lit combo. I was able to differentiate between the HD song and UltraHD song. Moreover the 360 Audio was good but in my personal preference, I vote for HiRes rather than 360 Audio. Further, coming to noise cancellation, it was pretty good, it blocks most of the sounds, but some times I can listen to engine sounds, its very few times. Overall the best Headphones I have ever purchased. I highly recommend for daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dileep, Great! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Good headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is crystal clear. Comfortable and light to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChingL, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for trusting Sony! Vincent
I love you .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and battery , conection Bery fast l love you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayela,
Thank you for your kind feedback! It brings us great joy to hear that the WH-1000XM4 is delivering excellent sound and battery life, along with fast connection.
We're glad you chose Sony!
Kind regards,
Estefany
9/10 Almost perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return my first pair since the right headphone was making a wind noise no matter the environment I was in while the ANC was active. Contacted Sony support and they said that this was normal behaviour, but for $350 I'd expect better. They refused to help me, so I returned those and purchased a second pair. I decided to get them again because I hope that I don't run into this problem again. These things are great! I've never had any really premium headphones before, so maybe I'm ignorant, but really, the should out of these is fantastic, the noise cancelling is pretty good, especially in day to day use, and being able to set a custom sound profile is the best. They added multi device support, so you can see listening to something on your computer, and answer a phone call without needing to switch anything, it's all automatic. Tons of features, and for this price point, these are much better than the Bose offerings sound wise. I bought some Bose headphones to compare and these blew those away in every field except the build quality. These have a lightweighr, plastic feel, but you get used to them quick - I stopped noticing after a day or two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayKing, we're glad you're enjoying the amazing features of the headphones. We understand how important one's investment is. We hope that you'll have a better experience with your new pair of headphones. Thanks for your review and for choosing Sony. ~Ralph
Excellent over the ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones. Comfortable to wear and sound quality is some of the best I have listened to. Noise reduction system is one of the best I have listened to and the battery life is very good also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJKSJK,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
XM4 Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy-to-navigate app UI, only complaint would be the control panel on the side of the headphones which are just hard to use at first and I find myself just manually skipping or controlling my music on my phone rather than actually using it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joni, Thank you for your review. We appreciate your feedback with the headphones and we are happy to hear that you are enjoying the sound quality and ease of use of your new WH-1000XM4. Thank you for choosing Sony! -Carl
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!!! They have great sound quality and they’re very easy to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari!
Thanks for sharing your positive feedback on the WH-1000XM4 headphones.
We are very glad to hear that you love them and find them easy to use with great sound quality!
Thank you for selecting Sony!
Warm regards,
Estefany
Loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, best in class ANC. Good bass and clear music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cruzer,
Thank you very much for this awesome review and for giving our WH1000XM4 a 5-star rating. This means a lot to us. We're glad that you are pleased with the ANC feature and sound quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
Awesome sound!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still great headphones, even though they are "old models" they hold up the quality, great for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SofiaG,
We're thrilled to hear you're loving the quality of the WH1000XM4 headphones! It's great to know their fit, comfort, and sound make them perfect for traveling. Make sure to download the Sony Connect app to get the most out of them!
Thanks for choosing Sony!
-Aldair
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are better than I expected. The sound is great and the fit is amazing. The only downside is that it is not soundproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user992120,
We appreciate you sharing your experience and are glad you find the sound and fit of the WH-1000XM4 better than expected. While our industry-leading noise-canceling technology is designed to significantly reduce ambient noise for an immersive listening experience, no consumer headphone can be 100% "soundproof," as it is designed to operate within safe listening levels. If you are experiencing excessive noise bleed-through, ensure the Noise Cancelling function is fully enabled and optimized via the Sony | Headphones Connect app, or try adjusting the earcups for a tighter seal.
Thanks for choosing Sony.
Best regards, Eliab
Good experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good. Mic quality could be better. Overall great experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, AjayK!
We are delighted to hear that your experience with the WH-1000XM4 headphones has been overall great! We appreciate you highlighting the positive aspects of the headset's performance.
We also genuinely appreciate your constructive note regarding the mic quality. We continuously gather customer feedback to improve our products, and we are committed to enhancing voice clarity for calls and interactions in future designs. Your input is valuable in guiding those improvements.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and great sound quality. The noise canceling works great. Make sure you download the app so you can go through all the settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tframe13, Excellent choice! Glad to hear that you are happy with the sound quality, noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were my daughter’s dream headphones, and I bought them for her and she loves them. I can’t think of a time when I don’t look at her and she doesn’t have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SheriM, we're glad to know that your daughter loves our product! Thanks for choosing Sony. ~Earl
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound!!! The product is very comfortable and sounds fantastic. I would highly recommend it to friends and family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoG,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
best purchase made in 2024!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best purchase i've made this year! a must-have for any commuter, student, music listener...i can go on and on! personally chose these over the xm5s because they're foldable and the sound quality is comparable. do not regret making a decision to buy these even though they are a little pricey, but worth every dollar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anita,
Thank you for the purchase and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David