Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Price
Top tier headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic audio. Very pricey but worth the money. If you have the ability purchase these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, we're glad you like sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the headphones are great. The durability and the battery is superb. Would recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
You made the right choice! We're glad that you like the durability and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Favorite headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones especially during flights! Sound feels like it’s inside m body.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MONIQUEC,
We're thrilled that your WH-1000XM4 headphones are making your flights more enjoyable. The feeling of being completely immersed in your audio is exactly what we aim for, especially with our industry-leading noise canceling technology. We appreciate you sharing your experience and hope you continue to love them for all your travels.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Love the Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had earlier model and very Happy with it. When this latest model went on sale, jumped at the chance to buy another one. Great Sound and battery last forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derm, That's awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-1000XM4 Wireless Noise Canceling Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Jess
- Pros mentioned:Comfort
Just amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE ABSOLUTE BEST WIRELESS HEADPHONES EVER!!!! A big differnce from the other headphones that's start with the Letter B is that whenever you remove these headphones from your ears...... the music or video you're watching STOPS!!!! I just thinks that's a cool feature. And they're very comfortable to wear! Takes the C charger and chargers up very fast!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Melvin
Wow! That's great! Thank you for sharing your awesome review. We are very happy as well hearing that you are satisfied with the audio quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Best headphones ive ever purchased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. noise canceling. Light weight comes with a nice case
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jessica,
That's great! We are very happy that you like the comfortable design, awesome noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Better than Bose 700
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no better wireless headphones than these Sony headphones. Soooo comfortable, amazing noise cancelation and the sound quality is way better than Bose 700.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HunBroader,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, the noise cancelling is great. It sits very comfortably on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MackenzieS,
Perfect! That's so nice to hear that the noise canceling feature of our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones works as expected and it's comfortable to wear. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superior sound quality and craftsmanship. Would highly recommend this to anyone seeking premium sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Superior,
Thank you for the 5-star rating! We're glad you appreciate the sound quality and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling technology is impressive. Very good value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasH,
t's a true pleasure to hear how impressed you are with the noise canceling technology of the WH-1000XM4 headphones! We put a great deal of effort into developing that feature, and we agree that they offer very good value. Thank you for taking the time to share your positive feedback!
We really appreciate you being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Bose Rival Here
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Great sound quality. Comfortable and noise canceling works well. A bit expensive but rivals Bose in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tanner, Awesome! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Bass, Sound quality
Review Bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise Cancellation and Bass. Technology is amazing. I bought this for my wife but I’m gonna buy one for myself soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bright, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Boom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds just try them , good One of the ultimate best all around has forms for that 3D surround sound you've been waiting for buy them or don't buy them but you will regret
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Masterplan,
We're thrilled to hear you experienced the Sony's 360 Reality Audio technology designed to provide an immersive audio experience by simulating a 3D sound field. This technology can enhance the perception of sound directionality, making it feel as though the sound is coming from different directions.
We understand how important it is to find the features enjoyable, so we do our best to take those features to the next level. We highly appreciate your recommendation.
Thank you for choosing Sony!
-Aldair
- Pros mentioned:Comfort, Sound quality
Great Noice-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound, very comfortable to wear, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Camel,
Great! Thanks for your purchase and it's nice to hear your satisfaction on the sound quality and comfortability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Best in class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise cancelling is next level!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OhioBorn,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the WH1000XM4 headphones and their exceptional noise-cancelling feature. Knowing they deliver such an immersive experience truly motivates us to keep delivering quality and innovation. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
WONDERFUL HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this product, from starting from a cabled headset to a bluetooth connection i can say i made a very good decision, especially with headphones like these. I really love the audio and the noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddieA, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
A worthy successor to the WH-1000XM3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the previous generation of these noise cancelling headphones (which I still use), these headphones are an excellent successor with good quality of life improvements even though it may not seem like it at first glance. I primarily purchased this due to the improvements to the camera and the addition of wear detection. Conferencing with these headphones is excellent and far clearer than the WH-1000XM3. Battery life is great! Lasts me through an entire day of constant use consisting of listening to music and conferencing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fociFresnel,
Perfect! We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
My Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is top notch and I love the way they fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EdgarA,
Great! We're glad that our WH1000XM4 erfectly fit your head/ear and you are pleased with the noise canceling feature of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Great sound, great noise cancelling.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great noise cancelling with this set. Sound quality is great. Comfort is really good too. Very lightweight and folds for portability. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kirk, Awesome! Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-1000XM4! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent. It’s used for gaming and music. The sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeyA,
Thanks for the great review! We're so happy to hear that you're loving the amazing sound quality of your WH-1000XM4 headphones for both gaming and music.
Thanks for choosing Sony.
Best regards,
Eliab