Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the phenomenal sound quality, exceptional comfort, and impressive battery life. They also appreciate the solid bass, lightweight feel, great fit, and reliable connectivity, alongside its premium design. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Ape over moon with headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ape buy banana-load of GME with diamond hand with steel ball like lord DFV. Smoothbrain ape like headset much, now ape buy GME in peace quiet no media sound and wait $69,420 then ape party hard like big banana time. Massive tendie party ape men and WSB.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiamondApesTil69420, Thank you for the 5-star rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
My boyfriend loves them!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a "Congrats on finishing a semester of University!!" gift for my boyfriend and he loves them! I bought myself some in Navy Blue and couldn't hear him screaming less than a foot away from me. Also perfect for long car rides
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayra,
You made the right choice! We're glad that you and your boyfriend are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Beat headphones I have owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall headphones. The best I have owned so far. Way better than the Beats. Sound quality is very good along with all the features to customize the sound to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, JonathanA! We're happy that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Bass, Sound quality
Good sound. The right fit?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bit big for my head Sound is good though Bass is heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxR, Thanks for sharing your feedback on the Sony WH1000XM4 Wireless headphones. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The WH1000XM4 will fit any head size. The good thing is the sliders are fully adjustable so you can adjust the length of the headband. Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort
Great fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and fit over the ear like a glove. No more pain from ear buds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spaz, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Sound quality
Go To Headphones for Noise Canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling. I was on an airplane with a crying baby behind me and could barely hear it. Great quality audio and I love the auto-adjust feature on the noise canceling too. Only downside is they get a little heavy if wearing for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahK, fantastic! We're truly happy to learn about your satisfaction with the amazing noise canceling feature and exceptional sound quality of your WH-1000XM4. Also, we're thrilled that you love the Adaptive Sound Control feature of these headphones. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Love of My Life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly don't know how I lived without it before hand. As somone who has anxiety, even just walking around campus I get anxious, these help soooo much. The sound cancelling really works and when I'm studying with these on, every floor is the quiet floor.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent, Awesome! We are glad to hear that you are enjoying the noise canceling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Awesome noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 noise canceling headphones checked all the boxes for me. Excellent sound and noise canceling performance. I would definitely recommend anyone looking at high quality noise canceling headphone give these a listen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyE,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best in class
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for someone else who’s not as tech savvy, but she loves the headphones. They are built to last, and (while I have not listened to them) she says have great audio quality. The noise cancellation works exceptionally well, and automatically turns off when she and I have a conversation. Well done, Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlee14, we're glad she loves our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Eh could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good, the thing I dont like is that if you want better sound you have to purchase these apps. Also the noise cancellation is okay it could be better, I bought them to use them for the gym but even with the noise cancellation I can still here the gym’s music and The weights hitting the floor.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PauloJ,
Thanks for sharing your experience. The Sony | Headphones Connect app is a free download and there is no purchase required to use the headphones. The app is an optional tool that provides additional customization and access to features that enhance the listening experience.
For your specific desire for better noise cancellation, the WH-1000XM6 is our latest model and offers a significant upgrade in noise-cancelling performance. It features a new processor and an improved microphone array, which are designed to more effectively block out a wider range of ambient sounds.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves them for both playing on his PC and listening to music and talking on the phone. Sister wanted a pair of the same ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techy, We're happy to hear that your son loves his new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've upgraded from WH1000XM3. The quality fit and sound are second to none. The new multi device Bluetooth connection support is a must and a real game change. The voice activated auto mute works great. Its an awesome feature when you're working in the yard and have a set of gloves on. I love these over the ear head phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jknox61518,
Great! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sonny head phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not think the sound canceling was legit but after using this unit it blew me away. the noise canceling is really great . this is the best unit compares to Apples and beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, Thanks for your 5-star review. We are happy that you like the noise canceling feature of your new Sony WH1000XM4 headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best in the industry!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones because as a student, it's important to me to have some quiet when I need to study. I put these on with some white noise, and I don't hear a thing around me. With no music or sound on, of course you'll still hear some things but overall, best noise cancelling headphones I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LupiEsq, Glad to hear that you are happy with the overall performance of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Sony noise cancelling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best noise cancelling headphones at this price range.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Bose 700 for over a year and now using Sony WH-1000XM4, mobile app of Sony is much mature, and it has lots of preset modes. Call quality of Bose is unbeatable, if your prime purpose of headphones is listening to music then I recommend go for Sony, I am sure that you won't regret.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gr8sai,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best headphones I’ve ever used!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound fantastic! The noise canceling is top quality. I am a truck driver. At night when my truck is idling, I put on reduce wind noise which is the notch before full noise canceling and I can’t hear my truck so it works great. Listen to the new album by Silk Sonic while wearing these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi T4L2012,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase decision I have made in a while. The noise cancelling on these exceeded my expectations. Controls are easy and convenient even though it was a little confusing for me getting used to it. My only complaint is that the noise canceling doesn't work while it's charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Really good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good. They are comfortable too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer,
Great! We're thrilled that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph