Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the phenomenal sound quality, exceptional comfort, and impressive battery life. They also appreciate the solid bass, lightweight feel, great fit, and reliable connectivity, alongside its premium design. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are by far the best that I have owned. The noise cancellation is awesome. Highly recommended. They just about totally cover up the lawn mower sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty, thanks for choosing and purchasing our product. We're glad you like your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Reasonable Price High Quality Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and very customisable from the Sony Connect App. 5 band equalizer allows frequency response to your liking. Midrange for me needed a little boost which was easy to do. Hi Rez codec (LDAC) supported and sounds great but only available on Android phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundguy1, Great! We're glad that you are enjoying the sound quality and the use of the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Ralph
- Pros mentioned:Sound quality
Sony Xm4 review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset feels like an overall streamlined version of its predecessor, the Sony Xm3. This headset has very good sound quality along with very high quality noise cancelation. Overall, I enjoy its uses on commuted on public transit or just listening at home. For the price, I see it as more of a novelty and luxury than necessity. If you have the extra dollars and are looking for a nice headset, I'd definitely recommend however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, fabulous! We are really thrilled to hear you are overall satisfied with the outstanding sound quality and incredible noise canceling function of our WH1000XM4- especially when commuting on public transit and listening at home.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
No Ragrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST HEADPHONES EVER LOVE THE NOICE CANCELLING OPTION. Def a good cop. Still learning the swipes for controls but overall def a vibe
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerikV, we're glad you like love the noise canceling feature. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony has the lead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones and sound awesome. Replaced a pair of XM 2 that I loved but these are even better. They have much better call quality if you are in a noisy environment and new features like being able to connect to 2 devices at the same time. Love the blue color too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TestEng, thank you so much for the 5 Star review!
We are really thrilled to hear you are happy and satisfied with the incredible sound quality, stylish color, and fantastic features of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Gym headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something for my girlfriend. She wanted headphones for the gym. She really loves them. She is a big fan of the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlejandroC,
That's perfect! We are truly happy that your girlfriend loves her new Sony WH1000XM4 and she enjoy using it in her gym sessions. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Sony xm4 headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound reproduction. Very comfortable to wear for long periods. Easy to control from ear cup. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earl, Thank you for the 5-star rating! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I love how advanced the tech is with this version and the apps that come along with them.
I would recommend this to a friend- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the price. Lots of features that I’m still learning and I like everything that the phone app offers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyW,
Thank you for the purchase! We're glad to hear that you like the quality and features of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality, look nice and good price. MY Son love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PerlaP, Great! We;re glad that your son loves his new headphones. Thanks for choosing Sony. Carl
- Pros mentioned:Sound quality
HappyShopper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones for work in an open floor plan. The noise cancellation at work and on airplanes is incredible. I’ve had some synching with my phone, but I don’t really care about that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyShopper, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Top Notch Quality and Design from Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality sound and design. These have been great for listening to music across multiple streaming services, watching movies and for my business calls with work. Everyone has mentioned they can hear me clearly and the noise cancellation is top notch. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan,
Awesome! We're thrilled that you are enjoying the sound quality, design, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Best headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best in every aspect clarity battery everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so amazing. Such good quality. I want to buy another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OnyenkaO,
Awesome! We're glad to hear that you like the quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i got it to tune loud people in the gym out. I put them on and the sound cancelation puts me in my own work. Very good sound quality and cancelation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasK, We're glad that you like the sound and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great sounding though a bit pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound I've heard from headphones when direct wired. Haven't tried the bluetooth yet (assuming it won't be as good). Sound canceling works well. Haven't been able to get the mute effect to work when someone speaks to me (place hand on right earphone).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi docspruill, we're glad you like the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing headphones and have great build quality and sound. Only thing I have reservations is easy of set up and the battery seems to drain quick and takes a long time to charge, other than that they're great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi anonymousFox, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Everyuse Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. I own bose headphones and compared to those, the sony blows these out of the water with the level of sound quality and sound deafening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi guitaruser, We are glad to hear that. You chose the best headphone brand this time. Thank you for trusting Sony! Enjoy! Vincent
- Pros mentioned:Sound quality
Takes you to another world
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of "high-end" headphones and its more than i couldve imagined. I'm not an audiophile so i cant go into ridiculous detail, but theyre great to say the least
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ASanders,
Congratulations on your first high end headphones! You will surely enjoy this one and we're glad that you like it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony Headphone Reigns Supreme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line Sony headphones eventhough from a prior model year. This is my third I've purchased for family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpeakersFanatic!
Thanks so much for sharing your review. We are thrilled to hear that this is the third pair of WH-1000XM4 headphones you’ve purchased for your home.
Thank you for being such a loyal part of the Sony family!
Best regards,
Estefany