Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Ana maxing investment for music lovers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear , for small studio envrument i recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrfanRabbani, we're glad you like our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Headphone satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my homework looking at reviews before I bought these . Very happy with my purchase . The product lived up to my expectations , very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfied, We're glad that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Mind-blowing sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphones! Excellent sound quality and noise cancelling. Pairing with multiple devices is a great new feature compared to the previous generation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJDM,
We're glad that you like the upgrades we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Best headphone to edit videos with
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ste the best headphones i have used when it comrs to editing films
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Trevinchi,
That nice to hear that you were able to use our WH1000XM4 for editing films. Having such a good audio quality, amazing noise canceling capability and awesome battery life, making it the perfect headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my Girlfriend for Valentines day . She loved them . They are just as good as the Bose headphones for a little cheaper price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1111, Thank you for purchasing the Sony WH-1000XM4! We're glad your girlfriend loves her new Sony headphones and you feel that the price is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using them for almost a year, currently using them right now for my music, best headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, BrandonB! We're glad that you are enjoying your Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
The best headphones I have ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app makes these come alive. Trust when I say Tidal and their 360 audio make music sound like an album. The noise canceling and touch pad on the right are the cherry on top.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Troy,
Great! We're glad that you're enjoying the amazing features of the headphones like the dedicated app (Sony Headphones Connect app) and 360 Reality Audio support. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase and noise cancelation is top notch allong with other features that I'm learning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MovieMan,
You made the right choice! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
New features not that amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and ANC are great. Switching between devices when connected to multiple is still very sketchy. Random disconnects even at close range. The mute-when-talk feature sounds great, but not if you find yourself singing along to your music at all. Not really worth the upgrade from the XM3's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sneake, we're glad that you like the sound quality and noise canceling function. Make sure to update the software of the headphones (via Sony Headphones Connect app) for optimum performance. You do have the option to turn off the Speak-to-Chat function by holding 2 fingers to the touch sensor control panel. When using the multipoint function, make sure to turn off or pause the music playback of the device that is not in use. You may refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html
To help resolve the issues with connectivity, you may refer to the troubleshooting steps on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00097458
Hope this helps,
~Ralph
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Folding flat is a must for transport. Easy to use app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Iigo,
Wow! That's nice to know that you are pleased with the sound quality and you appreciate the foldable design of our WH1000XM4. We're also happy that you were able to utilized the Sony app to customize the settings of your XM4 to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with great canceling noise and great sound, I bought on July sale at good price similar price like black friday
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Guillermo! Thanks for sharing such a fantastic shopping experience. We're glad to hear you're enjoying all the wonderful technologies that make the WH-1000XM4 so versatile. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There could be a murderer behind me and I wouldn't even know it. The ANC on these headphones are legit. And the sound quality is amazing on its own.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCBA, That's awesome! We're really glad that you like the excellent noise cancellation and you are having a great listening experience using these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for offering a fantastic rating on the product! Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
GREAT SOUNDING HEADPHONES
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones. sound quality is very clear. I prefer these over the apple headphones for sure for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oculus, You've made an excellent choice! Glad to hear you like the amazing sound clarity of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound I use them everyday and they are durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mya2,
Thank you for providing your feedback and we are happy that you appreciate the audio quality and durability of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Weight
Music in my ears
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love lightness, can take everywhere to enjoy music of any kind
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CatherineC, Awesome! Your assessment is spot on! They are designed with portability, as they are lightweight and can fold easily into a case, which you can carry wherever you go. We're also happy you are enjoying the exceptional audio of these WH-1000XM4 headphones. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Best noise canceling headphones!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute best noise canceling headphones I have ever owned!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monstermom,
Awesome! We're delighted to hear that you found the best noise canceling headphones that perfectly matches your needs and expectations. We always strive to deliver the best quality with our products. Thanks for purchasing our WH1000XM4 and for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best Headset Yet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headset, excellent sound quality, and excellent noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JMartinez, We're very grateful for this positive feedback! It's wonderful to hear your investment is worth it and you are enjoying the superb features, great noise cancellation, and excellent sound quality these headphones deliver. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
The best hands down
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned just about every headphone on earth these are clearly my favorite. Sound quality is fantastic. Clearly one of the best available on the market today.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omwatkins,
Great! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product - I never had noise canceling headphones before and it makes such a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanD, Thank you so much for your review. We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally happy with its sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hamid,
Great! We are very excited to hear that you are well satisfied with the audio quality and noise canceling capability of your new WH1000XM4. Thank you for choosing Sony! - Marco