Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. I bought it as a gift to my daughter and she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, CarlosL!
We are so pleased to hear that your daughter loves her new headphones! It's rewarding to know that she finds them comfortable and is enjoying the great sound. We design our personal audio products to be both a pleasure to wear and a delight to listen to, so your feedback is fantastic validation of that effort.
Thank you for choosing Sony for such a special gift!
Best regards, Gus, Sony Social Media Team
Good value worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no problems pairing with my TV. Though it seems to be a bit of a hassle to pair with a second item. Can be done, but not worth it to do right now for me. Audio range and sound are good. Not as nice, crisp or dynamic as my Monster DNA headphones (but they are wired). They are quite comfortable, can wear them for hours binge watching TV. Which is what I got them for - being up late watching TV without disturbing others in the household. Battery life is great! Could binge a few days on a full charge. I only need to charge once a week. Packaging and quality are good. Was not interested/concerned with noise canceling, but now that I have it, it is nice. Works well. Was not even aware of it at first, but one time I removed them and realized all the noise it had been removing (furnace, clothes dryer, ext.) Very aware of how much this does now and appreciate the feature. Not having to adjust the volume up or down every time the furnace kicks on or off is nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DionysusCSW, Thank you for the positive feedback! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
Great all-around option for gaming/work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been great. Reliable, comfy, and good sound -- perhaps not audiophile quality but perfect for basically anyone else. The comfort is the most important thing for me, since I work a desk job and game. These are supremely comfy even for 2 or 3 hour meetings, and the battery lasts a long time and recharges very quickly. The software support is acceptable (although clunky) but the defaults out of the box are fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kcmorow, We are glad to hear you are enjoying the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony! Jay
op choice for wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones offer exceptional noise cancellation, comfort, and sound quality. The adaptive sound control adjusts settings, and the 30-hour battery life ensures long listening sessions. With touch controls and voice assistant support, they're a top choice for wireless headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IbrahimZ,
Thank you for the on-point product review of our WH1000XM4. We are truly happy that you are pleased with the amazing quality and superb performance of our XM4. It's nice to hear that you appreciate the sound quality, noise canceling capability, comfortability, features and long battery life. Thank you for choosing Sony! - Marco
One of the best headsets I have used.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality stock, and the ability to edit the sound profile via EQ with the app. Comfortable fit, great noise cancellation with all the modern bells and whistles. It is a great headset if you fancy the over the head style, and the balance weight makes it wearable for long periods. Couple that with the fast charging of USB C and you have a winner.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ameeru18, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Outstanding wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main purpose, in buying these headphones, was to get excellent sound quality in a wireless setting. These certainly provide that. The noise cancelling is very good as well. The headphones are also very comfortable and reasonably light, comparable to my wired headphones. Battery life is quite amazing- I can go 1-2 weeks without charging. It appears well made, with a quality feel (esthetically not super exciting, but that is OK) The 360 audio feature is nice, but I am perfectly satisfied without it- limited to a few sources (like Tidal, with premium level subscription), and not worth it for me. Movies sound great. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJDP, Thank you for purchasing and choosing the WH1000XM4. We're thrilled to hear you like the excellent sound quality, noise canceling feature, comfortable & lightweight design, and long-lasting battery life of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Amazing headphones for music lovers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sounding headphones. I upgraded to these from the WH1000XM2's, which were still going strong but the earpads were falling apart and I couldn't find replacements for them. Definite improvements over the XM2's - better comfort, better noise canceling, better battery life. Don't pay full price for these, when they go on sale, they *really* go on sale and you can get a significant discount. I chose these over the XM5's because of the fold-up design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sjrash,
Thank you so much for sharing your experience so far with your WH-1000XM4! We are extremely pleased to hear you are enjoying the exceptional sound quality, amazing noise cancellation, and overall improvements of these headphones. The WH-1000XM4 is a great choice for an upgrade. We're also sorry to learn the earpads were falling apart. For earpads replacement, please refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00231437
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Jess
Fantastic Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to connect. Battery life lasts a few days. Excellent at blocking outside noise. Lightweight - feels like I don't even have them on. Ordering and shipping was a breeze. They were actually delivered 2 days early!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulieSeriously, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Best noise canceling headphones in the market
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Bose QC25 (wired), also the Bose QC35 (wireless) and the Sony MX4. This is by far, I mean, by far the best. Great Bass punch, and the main function which is the noise canceling, it is so goooood. On the Bose's you can always hear a little buzzing sound which is the canceling noise. On the Sony, you just hear the music. Battery life is awesome and it is so easyroconnect via app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mmoriusa,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality, noise canceling function, battery life, and connectivity of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday and i love them! Great sound and very comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DylanH,
Thank you for choosing Sony!
We're elated to hear that you enjoy using your WH1000XM4 headphones every day. It’s wonderful to know they deliver great sound and comfort to enhance your daily routine. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Pretty decent
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall it had really good noise cancellation but the sound quaity could be better. really good comfort and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Solomon, thank you for sharing your experience with the WH1000XM4. We are delighted to hear you're enjoying the noise cancellation function and their comfortable design –remember to use the Sound Connect App to customize the audio settings and take the sound to the next level! Thank you for choosing Sony! Sincerely, -Jenn.
Sony’s best headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I really like about these headphones are the bass and clarity it produces. Very comfortable to wear especially on a long flight or a long ride. The noise cancellation feature work exceptionally well. One flaw that these headphones doesn’t do well is the mic. Other than that. I would highly recommend these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnnyNG1,
Great! Thanks for the 5-star rating and we are very happy to hear your satisfaction with the audio quality, comfort and noise canceling capability of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Wonderful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They have an excellent noise canceling feature and the music sound like you are at a concert. They are quite comfortable and am able to wear them for a couple hours straight. The app is an excellent companion to the headphones although you don't need it to use them. Deep bass and very clear vocals. They are also really good for audiobooks or podcasts. The phone call quality it great with the noise canceling so that all you hear is the person you are talking to without a bunch of background noise. I would recommend these headphones for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cparks, Awesome! We are so glad to hear that you are happy with the noise canceling feature and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
The best ANC on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have the best active noise canceling on the market - just completely obliterates any kind of noise to a muffled whisper. The tuning is a very average V-shaped response, with a huge amount of bass, but surprisingly enough I don't entirely hate it here. The strong bass helps cancel out the low frequency rumbles of engines and cars on commutes, and hey - who doesn't like heavy bass now and again? The battery life is very good as well for prolonged use, and I could squeeze out 2 12 hour days with them before I felt even an inkling that I should recharge them. Still, price remains contentious in a world where headphones and audio tech in general is becoming increasingly more competitive. I bought them on sale and I feel that it was a reasonable tradeoff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MTVO, Thank you for the amazing review! We're very happy to hear you like the industry-leading noise canceling feature, powerful bass, and excellent battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! -Sam
Best headphones I've had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones are a masterpiece of audio technology. They deliver exceptional noise-canceling, outstanding sound quality, and unbeatable comfort. With a long battery life, intuitive controls, and the added convenience of the Headphones Connect app, these headphones are a true game-changer. I highly recommend them to anyone looking for a premium listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevorM,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality, battery performance and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality sounds amazing for the price I paid for, a lot of personalization to suit your preferences, and it can last a while on even with max volume
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bncs,
We're so glad to hear that your Sony headphones have impressed you with amazing sound quality for the price, customizable features to suit your preferences, and lasting battery even at max volume. Thank you for awarding a fantastic 5-star rating—durability and personalized listening are definitely standout qualities of the WH1000XM4.
Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.
Blue and Noise Cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality and Bass are balanced well - these are comfortable to wear for about 4 hours, It is slightly on the larger side since it's overeat and thus not great for running around or exorcising in. Best for relaxing or editing with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ballinbobs,
Awesome to hear you're enjoying the balanced sound and bass of your WH-1000XM4s! They truly excel for comfortable, immersive listening and detailed work like editing. Thanks for the great feedback!
Thanks for choosing Sony.
-Eliab
Worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound quality, extremely comfortable, battety life is among the best, and the noise cancelling is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodiM, Awesome! We're delighted to hear that you're enjoying the wonderful sound quality, comfortable fit, long-lasting battery, and exceptional noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Excellent and comfortable headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review after 6 months of use. Excellent pair of headphones. Setup is very easy. Can connect to 2 devices simultaneously. Noise Cancelling is very good. The sound is clear. The bass is deep. Used the headphone for meetings and phones calls and there are no complaints about the voice clarity. The headphones are comfortable for long use. My ears don't hurt as the over-the-ear earcups are big enough to go around my big ears. the cushioning on the earcups is soft. The cushion on the headband is also is good so it does not feel like the headphones are pushing down on my head. The case that the headphones come with offer nice protection when stuffed in a crowded back pack. Highly recommended. A very compelling buy if the available in a sale if people don't want break the bank on Bose 700 or AirPods Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikhil, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the recommendation! Jay
the bads n goods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones arent too heavy or too light it feels good. and the cushions r very soft to feel with my hands but I'm not sure if its just me but having them on for too long my ears start hurting, not because of the pressure or anything but because the cushions are too small. comparing it to other headphones they have larger cushions. The color is very cute, I was already aware they weren't the white color and are grey and I love the grey. The connection for these headphones are so ragebaiting it pmo. Through the app you can choose to connect to two devices and sometimes it works very well then other times it just doesnt work at all and takes forever. Also, when I first bought it I used it for my pc as well as my other devices but now I use different headphones for my pc because the sony headphones they first, take so long to connect and when they do they often bug out and lag, then when I connect it with wire, it sounds way better than bluetooth but has SO MUCH STATIC. its insane, so i just stopped using the plugged in version, it hurts my ears. over all its good headphones compared to rip off ones I used before the good parts, theres custom noise cancelling for each enviornment you're in by holding down custom button it's alright noise cancelling, if its super loud ofc it wont cancel everything out the music sound quality is pretty good in my opinion overall I dont regret buying it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your detailed and honest review, HaileyC!
We are happy to hear that overall, the WH-1000XM4 provides good music sound quality, soft cushions, and effective custom noise cancelling. We also love that you are enjoying the grey color!
We sincerely apologize for the comfort issues, as we understand the ear cushions can feel too small for some users after long hours. We also regret the significant frustrations you are having with unstable multi-point connection and especially the severe issues with your PC: long connection times, bugging/lagging via Bluetooth, and the insane static when using the wired connection.
To address the static, please try using a different cable or audio port on your PC, as this often indicates a cable or port issue. For PC Bluetooth lag, ensure you are connected to the "Stereo" profile, not the "Hands-Free" profile.
We are committed to helping you resolve these technical issues to improve your experience. If the issue persists, please contact our support team for further troubleshooting. You can find contact options here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team