Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Absolutely loveeee
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for myself for my birthday and they’re so amazing. <3 I use them to listen to music but I’m also a big reader so anytime I need to drown out some noise, I put these on and read in peace and quiet. I love them so so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lili, You've made a great choice! We're very pleased to hear you love the top notch noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Amazing battery life.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for TV viewing and Sony dual Bluetooth function helps you hear the cell ring. If you take the headphone off it pauses the movie. The noise cancelling is not as good as Bose but a slight increase of volume compensates. Battery life is phenomenal, yes 3-4 movies easy before charge necessary. Recharges swiftly too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bogey2,
Thank you for the 5-star rating and we are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Can't beat Sony's Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them !! They're actually really good!! Sound quality is amazing !! Style is unique and simple but nice Overall 10 stars
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yayaa, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying the sound quality of the WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Best Headphones I’ve bought
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much, the sound quality is amazing there’s so many haptic uses and very easy to use and the app where you can optimize your sound and transparency is amazing. I use these every day and I say they’re worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, Dante!
That's nice to hear! We're glad that you are pleased with the audio quality of your new Sony WH1000XM4 and you're able take advantage of the Sony Headphones Connect app to customize the the headphone to your desired settings. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Sony Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are amazing. They are great if you love listening to music or if you want to watch something on your device. They work excellent if you’re look for headphones that are over $500.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlondraR, That's amazing! Thank you so much for sharing your wonderful experience so far with your Sony WH-1000XM4 Headphones. We're truly delighted that you love the exceptional sound quality and you are having an enjoyable listening experience with these headphones. It sounds like we hit the mark with the WH-1000XM4. Thank you for choosing Sony! -Jess
Multi-Connect is everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home and handling numerous Zoom calls and phone calls was tiresome with AirPod Pros, and having to disconnect and reconnect Bluetooth all the time. The magic of these Sony WH-1000XM4 (terrible name) is that it connects to both my Mac and iPhone simultaneously and is able to switch back and forth with ease without all the disconnecting. The noise cancelling is also excellent. Highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ward1design, Great! We're very happy to hear you appreciate the multipoint connection and noise canceling feature of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
The best headphones in the market!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Excellent noise cancellation, can switch between 2 devices at the same time, easy pair, EQ makes them customizable to your misc taste. Best sound and bass. Cons: No Siri support! Battery doesn’t last as long as the x3s. I love these to much I might get a second pair for guitar practicing and working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thecooldude45, That's great! Thank you for the feedback on your experience with your WH-1000XM4. We're glad you like the excellent noise canceling feature, multipoint function, easy Bluetooth pairing, customizable EQ via the Headphones Connect App, great sound and bass quality.
The WH-1000XM4 actually supports Siri voice assistant function. For more information, please refer to this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752739.html
And, thank you for getting another pair. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to get this on sale for Black Friday and they are the best headphones I’ve ever purchased. The noise cancellation is great. Sound quality is good over Bluetooth but better if you use the headphone jack. Call microphone quality is definitely its weak point. The material is really soft and it feels nice and premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oscar, Thank you for purchasing the Sony WH-1000XM4! We're very happy to hear you like the great noise cancelling feature, excellent sound quality, and comfortable fit of your new Sony headphones. We also appreciate your feedback about the mic quality. To ensure optimal call quality, please follow these recommended steps and guidelines.
-Turn up the volume of the connected device and the volume of the headset if they are too low.
-Update the firmware to its latest version.
-Turn up the volume of the headset and the connected device.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid pair of over the ear headphones. I am extremely impressed by how good they are at noise cancelling. Another great feature is the ability to connect 2 different Bluetooth devices at the same time. This comes in handy when I work as I can connect to my MacBook and my iPhone at the same time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lexi,
Great! We're thrilled that you are enjoying the noise canceling and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The perfect headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving these headphones just perfect very comfy even after long use, you could skip and add or lower the volume by just swiping the right side of your headphones, the sound quality is amazing you could also change it by using the app so overall it's a perfect headphones for everyday use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erick,
Perfect! We're glad you like the comfort, touch sensor, amazing sound quality and app where you can change the desired sound setting. Great to know that its perfect for your daily use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Simultaneous connection not simultaneous playback!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My goal is a pair of Bluetooth headphones that I can pair with my laptop and my phone and listen to audio from both at the same time mixed together. E.g. working on my laptop with some music on low and quickly watching a video on my phone or even taking a call. I really don't need the headphones to try to be smart and auto-pause audio when switching, I can do that myself, but if it works well then I'll take it. I was primarily interested in the WH-1000XM4 headphones for their Bluetooth Multipoint support and supposed "simultaneous connections". Turns out simultaneous means the Bluetooth connection is established ("connected") but not necessarily carrying any audio over the connection. You must still swap the audio from one device to the other but at least the headphones tries to make sure that happens well. e.g.; 1. Ensure both devices are paired in the Sony app under "Connect to 2 devices simultaneously" (see attached image) 2. Start playing youtube.com audio on device1, put tab in background. 2. Start playing audio on device2. Expected: head both audio streams mixed together into one stream presented through headphones. Actual: A) (best case scenario) device1 audio is paused automatically and device2 audio starts playing. B) device1 audio remains playing and you do not hear device2 audio. At this point I don't think I really want headphones that support BT multipoint. I want headphones that establish two separate Bluetooth connections and then mix them together. Rumor has it the B&O Beoplay HX do this but good lord $499? Having said that, the feel on these headphones is amazing. I enjoy it more than my Sennheiser Momentum 3's (which also only support simultaneous connections and not simultaneous playback). Not sure I really like the swipe gestures on the right ear cup to control volume up/down, playback forward/back, and pause. I don't like that there's no physical button to toggle between ANC on/off/hear-through, you have to use the app or their software-based "adaptive sound control" feature. Audio quality is just fine but I'm currently comparing these to Sennheiser Momentum 3's which I would rate higher.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arrrr, Thank you for the detailed review of your WH1000XM4. We appreciate the feedback with regards to the multipoint connection feature. We suggest looking into this article to learn more about the said feature: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
And, we're very happy to know you're enjoying the comfortable fit, audio quality, and industry-leading noise cancelation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Worth it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling! I use them for the gym and they are great to get into the music and store really easily which is great to travel with. Not to mention stylish. I’ve only charged them like 2 or 3 times in the 8 months I’ve had them so a charge lasts pretty long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lala,
Amazing! We're thrilled that you are enjoying the noise canceling function, sound quality, portability, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
BEST ANC HEADPHONES!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Noise cancelling works greater than expected. The touch controls are very easy to use. The only downside is the very small type-c cable that came with it, but i have another type-c cable I could use for it. I could also use these headphones as a wired audio connection if im unable to use Bluetooth. The in-flight adapter also comes handy in trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Akshay, Great! We are so glad to hear that you are happy with the noise canceling of your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
best headphones! GET THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best purchase ever!!! this headphones are THE comfiest and have amazing and I repeat amazing sound quality and noise cancellation!! these headphones are gonna last me a lifetime and again I couldn’t be happier with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, KaGS! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Craig
Poor Quality Design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the Sony M4s for about a year and this is the second time that they broke at the hinge. It practically fell apart just as I was about to wear them. I have never once dropped them and took great pride in caring for my product as they are quite expensive. As a bass lover, the sound is impeccable and features are great, but overall the quality of the product is flawed for the hinge to break twice in just under a year. For the price point, the quality is very underwhelming and for this reason, I would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tara, while we are glad that you like the audio quality and features, we are sorry to hear that the headphones hinge fell apart. This is definitely not the experience we'd lie you to have. We'd love to help you and turn this into a better experience.
Please email us at [email protected] with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
What beats!???!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I return my prior purchased beats pro and picked up the Sony m4’s after watching a couple YouTube video’s on headphone comparison. Very happy. These head phones are crazy nice. Oh yeah and the 360 surround with tidal omg. Yes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Godsgirl,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Top this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this knowing the new ones were coming out foldable in case noice cancel great audio. more comfortable than u think. Worth the price I use in loud factory and they work great as heating protection speak to chat comes in handy when u wanna talk to someone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danrose52, Thank you for purchasing the Sony WH-1000XM4 headphones! We're thrilled you like the excellent noise canceling, comfortable fit, powerful sound, and speak-to-chat feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony WH-1000XM4 on Fedora Linux.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using these on Fedora 34 Linux and have no issues. They were easy to connect the first time and automatically connect when I turn them on after the first set up connection. The noise canceling part completely blocks repetitive sounds like fans and almost completely blocks other sounds like voices unless they are pretty loud. I love the quality of the audio I get thru them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mogosh,
Awesome! We are glad you like the fast Bluetooth connection and noise canceling of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Revire of Xm4
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are nice and they are good for noise cancelling. Even on airplanes, they cancel out the engine noises and other people talking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvaniB,
Great! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Noise canceling for real
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go to gym. My AirPods didn’t block out noise from gym. I’m very impressed how these block everything. Best part is you don’t have to remove to hear anyone that’s talking to you. Just cover one side and you hear everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickC, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
