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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12528 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 12,528 reviews
  • Rated 5 out of 5 stars

    Drown out the noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friends have this headphones, and i saw them use it during our flight, so that’s what really influenced me to get these. The fact that it was already blocked out any noise just by putting it on, had me really impressed. It took me a little to play around with the settings and whatno, but this was by far one of the best purchases i’ve made!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Janelle,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying your WH1000XM4 headphones! It's wonderful to know that seeing your friends use them during your flight inspired you to make the purchase. We're glad to hear that the noise-canceling feature impressed you right from the start. It’s great that you took the time to explore the settings and discover all that these headphones have to offer. Thank you for sharing your thoughts, and we hope you continue to enjoy your purchase!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of box, these headphones didn’t require any tuning and sounded great. I connected it to my tv to watch movies with and I felt it was great compared to other Bluetooth headphones. I personally like bass so that’s what separated it from the other headphones I was looking at and I listened to In store. They have an auto noise canceling feature when you put them on. Also, I noticed when I talked, the headphones turned off noise cancellation so I was able to hear everything and have a conversation. After not talking for a few seconds. The noise cancellation turned back on. That was the coolest feature I ever saw.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry, Thank you for this awesome review! We're very happy to hear you're enjoying the deep bass, industry-leading noise canceling, and overall feature of your new Sony headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Best headset ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headset is so comfortable to wear. After 16 hrs on a plane, my ears don’t ache because of the supreme padding. I bought Bose, which are supposed to be the best, don’t waste your money on the Bose. The Sony really is noise cancellation! Even screaming babies & loud crying kids on a plane were silenced. I will buy another Sony headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CLinSonoma, we're glad you our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten these because my beat studio pros had broken and was worried due to the price but they haven not disappointed me at all they feel premium and the transparency and noise cancellation is amazing I appreciate the features such at the touch controls which make it soo much easier to do normal headphone stuff while being discrete

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IbrahimS,

      Thank you for choosing Sony!

      We're elated to hear that the WH-1000XM4 headphones have lived up to your expectations, especially after your previous experience. It’s wonderful to know that the premium feel, effective noise cancellation, transparency mode, and convenient touch controls have enhanced your daily use. Your appreciation encourages us to keep delivering products that blend quality and innovation seamlessly.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great quaity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound on these headphones , love how there is added settings to choose from depending on what mood of the song you feeling in how you can adjust the sound , and Leather on ear feel premium so its easy on the ears for a long period , overall great experiance , and would buy again if needed another pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, we're glad you love the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one but broke i love the audios on these headphones perfect for my 5k runs or gym workouts overall my favorite

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanB!

      We are so glad to hear you’re back to using your favorite headphones! It’s awesome to know that the WH-1000XM4 is your go-to companion for those 5K runs and gym sessions. We designed them to deliver that perfect audio experience to keep you motivated during your workouts.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    good headphones! :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headphone purchase was a choice well made! i love everything about it. the noise cancellation is amazing, the sound quality is perfection, and i love how it’s features are customizable through the app! it is pricey but for all the features it offers, i would say it was worth it. i debated a lot between these and the airpod maxes, so glad i went with these. it didn’t dent the bank as much, they’re foldable, lightweight, and the battery is long lasting!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mari, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Long lasting battery life.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very comfortable compare to beats and the sound quality is great. Battery life is insane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flamingobakery, Thank you for your awesome review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    these exceeded expectations!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great!! I should of bought them at first. I started with the Sony Ulta, but the noise cancellation and over all sound quality sounded off. I returned them fo4 the Beats Studio Pro to see if they lived up to the hype seeing several people wearing them at the gym, they were trash. The Beats sounded flat, no EQ on the android app. So i decided to spend the extra money on the Sony 4s, and i havent regretted it. I listen to all different types of Reggae, Hip Hop, R&B and these sound great compared to the rest. I almost got the JBL headphones in the same price range. But the noose cancellation is definitely a game changer. FYI most the over ear headphones are not sweat resistant. I went on Amazon and got the sweat resistant ear covers for $15, because i primarily use the headphones at the gym and i sweat alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PabloP,

      Thank you for your wonderful feedback on the Sony WH-1000XM4 headphones! We're delighted to hear that you are enjoying the exceptional noise cancellation and sound quality across various genres. We appreciate your suggestion regarding sweat-resistant ear covers for gym use, as these headphones are not waterproof. It's fantastic to know that the WH-1000XM4 has positively impacted your daily routine. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    The Best Get Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, where do I start, I am a Tech Addict and have all the newest headphones out and I have been using the Bose 700’s for months as I have came to realize those were the best available while I waited for Sony to come out with the XM4’s. It was worth the wait. The sound is great, the Bluetooth connection to two devices was much needed as Bose had that as well. I will say that the Bose 700’s are in fact more comfortable and are for sure better for phone calls but sound, looks, battery and the app for the Sony XM4’s have them beat. I still use both but lean towards the Sony’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerola, choosing the Sony WH1000XM4 headphones will definitely be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Watched some influencers use these headphones, and not only are they great for aesthetic purposes, but sound performance wise their outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user228589, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good noise cancelling. I can’t hear my roommates loud keyboard anymore

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timothy,

      We are really happy to hear that your new headphones are providing the peace and quiet you need to focus!

      The industry-leading noise cancellation in the WH-1000XM4 is specifically designed to filter out a wide range of frequencies, including those sharp, high-pitched sounds like a clicking keyboard. By using our Dual Noise Sensor technology and the Integrated Processor QN1, the headphones can effectively silence the world around you, allowing you to stay fully immersed in your music or work without any external distractions.

      Thank you for making Sony part of your daily listening.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Great sound quality and battery life and actually comfortable to wear. Really do a good job with background noise cancelling as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MLRI223,

      Perfect! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones are excellent, great sound. Would buy another if needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Netgear!
      Thank you for your feedback. We are really happy to hear you’re enjoying the sound quality of the WH-1000XM4 headphones.

      Thanks for choosing Sony. We look forward to serving you again in the future!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, noise cancellation works very well, the battery is very good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BY13,
      Awesome! Thank you for purchasing our Sony WH1000XM4 and we are truly happy to hear your satisfactions on the noise canceling feature, comfortability and battery life of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    A Symphony of Sound and Comfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones have consistently set a benchmark for audio excellence, and my experience with their latest offering only solidifies their reputation as leaders in the audio industry. The design of Sony headphones exudes a perfect blend of style and functionality. The build quality is impeccable, with a durable construction that feels premium yet lightweight. The attention to detail in both design and materials ensures that these headphones not only look sophisticated but also withstand the rigors of daily use. The active noise cancellation feature on Sony headphones is nothing short of exceptional. It effectively blocks out ambient noise, creating a cocoon of silence that allows you to fully immerse yourself in your chosen audio experience. This feature is a game-changer for frequent travelers or anyone seeking respite from a noisy environment. Sony headphones stand as a testament to the brand's unwavering commitment to delivering an unparalleled audio experience. With a winning combination of top-notch design, comfort, and cutting-edge technology, these headphones are a symphony for the senses. Whether you're a discerning audiophile or a casual listener, Sony headphones offer a premium audio journey that is sure to delight even the most demanding users.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Percy,
      Awesome! Thank you for your on-point product review and for the 5 star rating. We are truly happy that you are pleased with our headphones, especially when it comes to audio quality, design, noise canceling capability and other features. This kind of customer feedbacks help us to do more or improve our products. We always strive to deliver the best quality with our headphones. Thank you for trusting and choosing Sony! Stay safe! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent connectivity and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I have ever bought. Excellent ANC. It connects faster with my Bluetooth than any other headset I ever had. Crystal clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, DimitriosK!

      We are absolutely thrilled to hear that the WH-1000XM4 is the best wireless headset you have ever bought! That is wonderful feedback.

      It is incredibly rewarding to know that you are enjoying the excellent Active Noise Cancellation and the crystal clear sound quality. We also appreciate you highlighting the seamless performance of the Bluetooth connection; we strive for that quick and hassle-free pairing experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    10/10 highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these have truly been the best headphones, even for running. the sound and quality is truly amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelinaB!
      Thanks for sharing your review with us! We are thrilled to hear that your WH-1000XM4 headphones are working out so well for you, even during your runs. It’s great to know they’re keeping up with your lifestyle and providing the sound quality you were looking for.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Perfect for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these, and they're helping her concentrate at work! She charges them about once a week and they last her. She even brought them on vacation to distract herself during my driving shifts. Love love LOVE the color. In fact I accidentally ordered the black and had to return them and get the blue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franklin,

      Thank you for choosing Sony!

      It makes us really happy to hear that your wife is loving her WH1000XM4 headphones and that they’re helping her stay focused at work. We’re glad the long battery life and comfort make them a great companion both in the office and on vacation, and that the blue color was worth the swap. Thank you for sharing such a thoughtful review!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair, they’re comfortable and have great sound quality and noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fhdjekpqpwrjf,

      That's fantastic to hear you're on your second pair of WH-1000XM4 headphones! We're thrilled that you continue to enjoy their exceptional comfort, great sound quality, and outstanding noise canceling. Thanks for choosing Sony and for sharing your positive feedback!
      -Eliab Sony_US