Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great comfort, sound, and battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had three sets of noise cancelling headphones in the last year and wish I would have just gotten these first. I had the 710n, which sounded good but is noticably smaller in the ears, leading to discomfort on long flights. Battery life is epic - easy two full days of use. Sony tends to be a bit bass heavy, but the app allows adjustment to your tastes. Noise cancelling is a big step up from the 710n - easily keeps up with an airplane cabin. Keep an eye out for sales as you can usually get them for $50 off or more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMex1971, We are happy that you like the sound quantity and battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Pure quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Sound is impeccable, they're comfortable and the battery lasts forever. You can't go wrong with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcstriker, Great! We are so glad to hear that you are happy with the comfort, battery life and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
10/10!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are exactly what I was looking for. It took me such a long time to find something I thought would meet all my needs and this was it. The quaility and battery life on them is astounding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sara, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Perfect Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1) The sound quality is great. 2) The noise canceling feature is great. 3) Very easy to link my phone; 4) Ligh weight; 5) Compact, easy to carry 6) Comes with useful accessories.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WEA10023, Awesome! We are so glad to hear that you are enjoying your new WH1000XM4! Thank you for choosing Sony! -Carl
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling technology is impressive. Very good value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglasH,
t's a true pleasure to hear how impressed you are with the noise canceling technology of the WH-1000XM4 headphones! We put a great deal of effort into developing that feature, and we agree that they offer very good value. Thank you for taking the time to share your positive feedback!
We really appreciate you being part of the Sony family!
Regards,
Dominick
What a refresing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted these headphones as I knew the quality of sound. I have to say I am more than impressed with them. They are comfortable, look nice and the sound is breathtaking. Walking around with them is so good as you don't miss any notes in the music. I have to say I own a pair of BOSE you guys have to work hard to compete with SONY this time. I am retiring all the other headphones I own and keeping this one alone. The price is not bad at all. They do not look cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gibby,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love then! They are clear and the noise canceling feature is great! Battery life is also great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chan, we're glad you love the noise canceling feature and battery of our product. Thanks for choosing Sony! ~Earl
Best heaphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for the money. I can say sound quality is awesome and has great features. i wish i waited and bought for the current price but do not regret what i paid for. You will not regret the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Greg,
Thank you for choosing Sony!
We're delighted to hear that you think the WH1000XM4 headphones offer exceptional sound quality and features! Your positive feedback truly makes us happy, and it's great to know that you find value in your purchase. We appreciate your insight and hope you continue to enjoy your headphones for years to come!
Best regards,
-Fred
Great but hmm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and connectivity. Some laptops may have issues connecting. I added a bluetooth 4.0 dongle and it worked fine but when a call rings when connected to both the phone and Laptop while using microsoft teams I notice that the Laptop switches to the laptop microphone which if you are not aware public will hear you very low. I know it is a microsoft issue. It would been better if the cable for wired connection would have had a micropone so that in this case we could just go fully two way comunication wired . I did it by purchasing a cable and a Lavalier Mic and a spliting cable for both headphones and Mic. Another good feature would have been to have bluetooth connected to the phone and have audio and mic wired to the laptop . Again both devices can be connected via bluetooth and works great but the laptop is not reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomanR,
We're glad that you like the sound quality of the headphones. Your feedback about its connectivity with computers is greatly appreciated. We appreciate bringing this to our attention. Computer connectivity issues will be resolved by a future software update. Make sure to install software updates via the Sony Headphones Connect app. Thanks for sharing your review and for choosing Sony.
~Ralph
So good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been sooo worth it. They are so comfortable and easy to setup. You can edit the audio to your liking and I love how you can adjust the bass. I really enjoy them for the occasional jamming sesh!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeciliaD, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
Amazing noise cancelling, best purchase for WFH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite pricey but the noise cancelling capabilities are truly high quality, better than Bose in my opinion. I'm still getting used to the voice command feature, as the headphones sometimes pause to listen when I'm singing along to music. The tech is overall really advanced and convenient. I like that I can connect it to both my phone and laptop, but I sometimes have a hard time transitioning back and forth, especially when when I try to pick up a phone call and am video chatting on my laptop, but that will likely get easier with tie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Best set of headphones I had
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been Through a lot of headphones and these are hands-down the best I’ve had. The noise Cancellation helps when I’m outdoors but the bass and the sound makes me feel like I’m in a studio. Definitely good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amillie, You've made a fantastic choice! We're glad you like the exceptional noise cancelation and the amazing studio-like quality of the bass and sound of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is great on these headphones. The controls on the headset is easy to use with no problem with accidental touches. The battery life is good for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sevsun,
Thank you for the amazing review! We're honored to hear that you're enjoying your WH-1000XM4 headphones. It's wonderful to hear that the ANC (Active Noise Cancellation) is living up to your expectations and that you find the controls easy to use without accidental touches. We also appreciate your feedback on the battery life, as we designed these headphones to keep you listening for extended periods of time!
Thank you for choosing Sony.
Regards,
Dominick
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it !! Is my 3rd set love the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricmG,
That's fantastic to hear! We are delighted that you love the WH-1000XM4 headphones so much that this is your third set, and that you continue to appreciate the quality. Thanks for choosing Sony.
Best regards, Eliab
Just dooooooeeeeet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Love the sound quality and the ANC is tooop notch. There was a garbage truck going crazy outside of the empty warehouse I'm working inside of, and I cycled into noise cancelling...Holy crap it's like it wasn't even there. Great buy, fantastic battery compared to my WF-1000XM3 earbuds I got a year or so back. If you can spring for these, definitely do it. Paired easily with my iPhone and Macbook Pro both with and without the app. App is also much improved from my first experiences.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pasadenaguy,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Battery lasts a long time and are comfortable to wear for a long time. Good noise cancelling too. Glad I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edju,
We're glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Best Value and Most Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest head phones I have owned to date. Features I never knew I would need; stops my movie when someone talks to me and restarts with he tap of a button on the earpiece. great sound canceling and crystal clear audio.
I would recommend this to a friendExcellent headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfortable and easy to use. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalS, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
The best headphones around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is excellent for the price, the build quality is solid, and the the comfort is amazing. An additional bonus is that it includes a hard shell case, perfect for traveling. Overall, I recommend this headphones for anyone who loves listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MirbelG,
That's perfect! Thank you for your time writing this awesome review. We are very happy that you are pleased with the excellent sound quality, solid built/design, amazing comfortability and even the hard case for traveling. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
Awesome sound but weak build quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Clear, crsip, music with plenty of bass for most types of music. Wouldnt recomended if you only listen to rap. Mostly using it for pop, kpop, jpop, jazz. 80s and 90s. Build quality weak. Made of plastic, not expecting to last more than 2.5 years. Previous sony headphones broke at the swivel by the ear piece. Nice carry case, great battery life, decent noise canceling especially on flights. Slighty pricey, look for a sale and handle the product with care.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PopT,
We are sorry to hear about your concern. If your headphones are broken, we recommend contacting our authorized service center for further assist you: https://us.esupport.sony.com/support/s/service?language=en_US. Despite your concern, it's good to know that you like the sound quality of your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent