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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12528 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 12,528 reviews
  • Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with amazing audio quality. I choose those because they are light and foldable, plus they have wire and adapters for the airplane entertainment. The noise cancelling is great, even with screaming baby right behind my seat, I was able to relax and enjoy my music on the flight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RomanN,
      Great! Thank you for choosing our WH1000XM4 over other brands. You surely made the right choice and will surely enjoy this one. We're glad that you are pleased with the audio quality, noise canceling capability and other features of the XM4. You can now relax and enjoy your trip. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    AWSOME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones turn out to be good and they are comfortable I use them in gym all the time they cancellation on them are good as well battery last long too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM4 headphones! It’s fantastic to hear that they are contributing positively to your fitness journey at the gym. The WH-1000XM4 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your workout without distractions. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great wireless headphones for work and music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having problems finding good wireless headphones that I can use for both work calls through a laptop and cellphone calls. These definitely work well for both use cases, and allow you to connect to both laptop and phone at the same time. The sound quality is great, and wearing them for longer periods of time isn't too difficult. I'm still figuring out some things about how the ambient noise feature works, especially when it comes to Teams calls, but overall very happy with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello dmaz,

      You made a right choice with our WH1000XM4! We are glad you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and sounds excellant. The noise cancellation allows me to enjoy my music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GregoryT, thank you for the five-star rating! We are pleased to learn that you're enjoying the WH1000XM4 outstanding sound quality and their industry-leading noise cancellation technology! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Solid headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this headphone based on all the hypes about XM3 and how Sony has improved over its last generation product on the current version. Overall, I am very impressed by the quality and the battery life. The sound is clear and the spatial effects are easy on the ears. The only minor complaint is that it still hurts my head a little bit after, say 2 hours of continuous usage. I need to take it down to breathe for a few minutes before putting it back on. I will see if cooler temperature helps in this regard. To summarize, I highly recommend this unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oceanblue, We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Your feedback about the fit and comfort is greatly appreciated. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Traveling companion

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyer,
      Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Buy it- it's good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked super well and I am satisfied. Would recommend this to someone looking for a great quality, over-ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ViaC,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best noise cancelling headphones no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best over theear noise cancelling headphones so far in the market. These are more comfortable than their predecessors and also believe that the sound quality is also improved. The structure is more stiff and sturdy then xm3. The ability to connect to to devices at the same time is very useful as I use my phone and computer at the same time. The cup size is 10% larger so they are more comfortable as well and their ability to reduce incoming sound while speaking to someone is also very useful. They have everything that I could have asked for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rohan,

      Great! We're glad that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth it on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable..excellent sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PixelatedViews,

      Very nice! We're happy to hear that you like the sound quality, comfortable and light weight design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Review of Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the sound is so impressive! I bought this for my boyfriend as an anniversary gift and he loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daniela!
      Thanks so much for your feedback. We are thrilled to hear that the WH-1000XM4 is making such a great impression. We're glad your boyfriend is enjoying them!

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Stands true to expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! does exactly as the description says it will do. Really cool showing friends and family the difference between normal headphones and noise-canceling headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalbertoR,

      It's great to know that the Noise Canceling feature is performing exactly as described, and we love that you're able to show friends and family the difference that premium audio technology can make.

      Thanks for choosing Sony.
      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    BUY THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jade,
      Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    As outstanding as people say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This must be my 6th set of headphones. All of the others were name brand; none of them holds a candle to the Sony's. The noise cancellation is perfect; if you need to hear the person next to you, you just put your hand over the right phone and you hear them clearly. The musical sounds are bright and clear; it's the best stereo separation I have ever had. Very long battery life. I have used these headphones more in the last month that several others in a year. I cannot recommend these highly enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry,

      We appreciate the positive feedback and we are glad you like the noise canceling, battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony WH-1000xm4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me this sonny headphones have the best of the best (voice cancelling, sound quality, design, the app top 5, weight) i really recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Giogamer,

      We're thrilled that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a long battery life, great sound, and solid build! It is comfortable to wear for hours on end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yugonefishing,

      We appreciate the 5-star rating and we're glad you like the battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    I like them. I think you will like them too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea that wireless headphones could sound so good. Decent bass reponse. In addition the noise cancellation is excellent. I am in my own world with these on. No planes flying overhead, noise from fans, TV's blaring in the background and loud people. I have connected the headphones to my iPhone, MacBook, Google Chromecast, Two smart TV's and even my Desktop computer. The two device capablitiy is convenient and the phone conversations sound pretty good for both parties. The battery life is really good and charging is pretty fast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      We're thrilled to hear that you are enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit really well over the ears and the noise canceling is great. Great sound and they hold the charge well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bizzeeme,

      Awesome! We're glad you like the fit and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good anc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fernano,

      Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great sound, annoying features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (1) The noise cancellation is great when playing music/video but when only using the noise cancellation I can still hear people speaking, it's kinda annoying. (2) The low-end frequencies are great. I do music production in these using FL Studio and Pro Tool and they perform great, better than my Beats Studio 2. (3) The Talk-to-Chat feature is annoying. I usually turn it off b/c the headphones will pick up on me singing or laughing at a movie and switch me to hearing everything around me. (4) The touch volume is annoying it doesn't allow you to slide your finger from low to max volume, instead you have to do a series of quick swipes to change the volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwilson,

      We're glad that you like the sound quality of the headphones. Your feedback about the Speak-to-Chat, touch controls, and noise canceling function is greatly appreciated.

      The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      To change the volume continuously: Swipe up or down and hold. Release at the desired volume level.

      Hope this helps. Thanks for sharing your review and for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The noise cancelling, comfort, sound quality and bass are all amazing. Great work Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatcase123, Great! We are so glad to hear that you are happy with the noise cancelling, comfrot and sound quality of your new WH1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US