Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10562602
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. So comfortable, great sound , great sound canceling!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happy,
Awesome! We're thrilled to hear that you're enjoying your WH1000XM4! It's wonderful to know that you appreciate its comfortable design, outstanding sound quality, and excellent noise canceling capabilities. Thank you for the fantastic five-star review and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones top notch sound quality great fit and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Best wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life, very comfortable to wear. Sound quality is superb. Much better improvement over the previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard,
Good to know that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
I lovet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I can have a good time listening to my favorite music and call it very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aliss,
We're so glad to hear that you’re having a perfect time enjoying your favorite music and experiencing such clear calls with your Sony headphones! Thank you for your excellent 5-star rating—the WH-1000XM4 truly shines for both immersive sound and outstanding call quality.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
GYM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really comfortable in the gym, but of course I would wish the volume could go louder, but for the prize and for how thorough they are, they are really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeviM, Thank you for your comment! We're delighted to hear that you're enjoying the outstanding performance of your WH-1000XM4 headphones, particularly during your workouts at the gym. Your feedback regarding the loudness of the headphones is greatly appreciated. Thank you for choosing Sony! - Romeo
Love Sony's Sound Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features on thus noise cancelling headphone. It offers many of the same features as Apple and Bose. I've always been satisfied with Sony's sound quality. They're also comfy, even after hours of editing photos, and the grey color matches much of my equipment which give it aesthetic bonus points.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrick, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Just perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, light weight, and really good noise cancelation. Amazing pair of headphones. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Supreeth,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, not as much low end bass as I would expect. But the noise cancelling, and new features of talk to chat, auto pause when you take them off your head and new options in the app really are an upgrade. Battery lasts me about three full work days so I’d say about 30 hour runtime is an accurate number. Overall fit and finish are incredible and far more robust in design and pretty durable than some of the competitors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coloradopainter,
We are glad you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Top rated in my book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are light weight and mostly plastic, however the quality seems good. The sound is truly exceptional. These are wireless and connects to devices via blue tooth. They use a downloaded app that allows you to adjust settings including EQ to your liking. These are the best headphones I've owned. I don't advise wearing at the gym since they'll make you feel warm quickly. I'd buy again in a flash.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry,
Thanks for sharing your 5-star review of these amazing headphones. Your feedback is also greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Pricey but worth it if you care about music.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t test a different set of headphones but they sound really good, noise canceling its unreal when you have music on the only thing I notice is that they get kinda warm in your ear when they are self power, but I use them to edit videos with the cable in comes with and they don’t create any heat so they are more confortable to use. The only thing I didn’t like was the feature that silence music when you talk I think is way to sensitive but you can turn it off so after that there is no issues. Two things that I really like is the feature that you put your hand over the right headphone to listen the outside, and the other one is that you can change between 2 different Bluetooth devices and change between them very easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fonz, Wow! Thank you for sharing your detailed review of your WH1000XM4! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Good to know that you appreciate some of the newest features of the headphones such as the Quick Attention Mode and Multi-Device pairing. We value your input and appreciate your feedback as it helps us improve our future products. Thanks for choosing Sony! -Jess
Great Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using these noise canceling headphones. I can’t even hear anything going on with the outside world when I’m listening to music or talking on the phone. The battery life is fantastic along with the ease of connectivity to my devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techgu,
Great! We are truly delighted to hear your satisfaction with the noise canceling capability of our Sony WH1000XM4 as well as the battery life and easy to connect. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great Headphones for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been dying to have these headphones and I'm glad I did. Even when I put them on without music everything is more quite. The noise cancelling is amazing I cant here anything or anyone and I don't have to turn to volume all the way up. The sound is crisp and clear and the headphone battery lasts for days which is amazing. Glad I brought them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimusShift,
Perfect! We're thrilled that you are enjoying the noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Better than xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the xm5s because they were uncomfortable and these are soooooo much better. Not only are these far more comfortable, they sound better too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtbazz,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the comfort and sound quality of the headphones. We also appreciate your feedback about the XM5s. Thank you for choosing Sony!
-Ralph
Compact, comfortable, overall great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Noise canceling is the best i have come across. I love the fact that i can fold them up and travel with them. Battery life is insane, took them to work and used them for four eight hour days. Towards the end of the fourth i got the low battery warning. Overall very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnSmiles, Great! We're very pleased to hear you like the amazing sound quality, industry-leading noise cancellation, comfortable fit, and excellent battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Love these headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've used! So comfy to wear, touch controls are intuitive for once and super easy to use. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for your fantastic review, Rachel!
We are so pleased to hear that you consider the WH-1000XM4 the best headphones you've ever used! That's what we love to hear.
We designed them to be incredibly comfortable for long listening sessions, so it's rewarding to know we got it right for you. It's also great that you're enjoying the easy-to-use touch controls. We believe you should spend more time enjoying your music and less time figuring out how to use your headphones!
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Absolutley amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted these headphones for a while because my work changed to work from home, my cheap headphones finally broke so I ordered these finally when they were on sale. I wish I would have bought them a year ago, they sound absolutely amazing, I was worried because I listen to a lot of metal and usually the bas isnt there in cheaper headphones, but these sound amazing. I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alm48079,
Very nice! We're glad you're satisfied with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
My son loves these!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for my son and he loves them!! They are very nice, I tried them on myself, and I was very impressed on how comfortable they were. I personally don't like headphones for myself though, I prefer earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yjoy,
We are truly heartened to learn that your son loves the Sony WH1000XM4 and that you found them impressively comfortable as well. Thank you for sharing your experience with us!
We really appreciate you choosing Sony!
Regards,
Dominick
Can you improve perfect?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Going from the XM3s to the XM4s, I cannot tell a difference. At the same time, the XM3s were the most perfect product I have ever bought. Therefore, this is also perfect. I don't like how Sony has treated the newer versions of the XM series, and this was the last of its kind. Huge fan of the XM3 sequel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MathewRD,
Thank you for choosing Sony!
We’re honored to hear that both the WH-1000XM3 and WH-1000XM4 have delivered exceptional experiences for you. Knowing that the WH-1000XM3 remains a standout product and that its successor continues that legacy means a great deal to us. Your loyalty and thoughtful reflections on the XM series are truly appreciated—thank you for being such a dedicated fan.
Best regards,
-Fred
Absolutely Outstanding— But Pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start, I want to say that I bought these headphones as a splurge and although I cut audio at some points professionally, I am not an audiophile. I bought these to watch movies, use on the regular for editing/cutting video, listening to music, etc. they were definitely expensive and although I bought them on sale for approximately $50 off, I don’t feel like I can safely justify a splurge like this. The pause/skip sensors on the outside are a bit finicky, I absolutely love the sound, and they are extremely comfortable. I also wear glasses, have piercings on my ears and had zero issues with discomfort of any kind. If you’re able to get past the price, I cannot recommend these enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
WORTH IT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE. I'm not one to leave review but these have been a great purchase. I enjoy everything about the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC0001,
We are excited to hear how much you’re loving the WH-1000XM4! The sound really stands out, thanks to our advanced noise canceling and super clear audio, so you can get fully lost in your music every time.
Thank you for choosing Sony!
Best regards,
Estefany