Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
A very good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first bluetooth headphone. I've used it for two months and it is a wonder. Noise cancelling is very good. It is surprising when I come to ambient....I realize how silent the noise cancelling is. I think the sound quality is excellent. A true audiophile might not think so but I have been very happy. The build quality is very good and the unit is light as a feather. This headphone is a deal when BB puts it on sale for 278.00.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perry, Awesome! We're glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
THE BEST OF THE BEST
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sounding headsets I have ever owned!!! I have owned them over 2 years and they still quality is the same since the first day I opened the box. As a matter a fact, theres not a time where I am not in awe from how amazing the sound quality is! I always recommend these to people I know that are looking for a new headset to buy, and they are just as happy as I am with the purchase. Do yourself a favor and bless your ears with these headphones!!! ASAP!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KroniK, awesome! We're glad you like your new industry-leading noise canceling headphones! Thanks for choosing Sony! ~Earl
Best heaphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones for the money. I can say sound quality is awesome and has great features. i wish i waited and bought for the current price but do not regret what i paid for. You will not regret the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Greg,
Thank you for choosing Sony!
We're delighted to hear that you think the WH1000XM4 headphones offer exceptional sound quality and features! Your positive feedback truly makes us happy, and it's great to know that you find value in your purchase. We appreciate your insight and hope you continue to enjoy your headphones for years to come!
Best regards,
-Fred
Sony at one of their finest: design + quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent design, fit and audio quality. Especially, love the LDAC music quality. Love the lightness of it too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazzyHusky,
Awesome! Good to know that you're enjoying the features of the headphones like particularly the LDAC capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most comfortable headphones I’ve worn. The noise cancellation is perfect for drowning all sound. I love wearing them to listen to instrumental music while I work, and after having them on for several hours I could still say I barely feel them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oneal, nice! we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Buy them if you can get them for the right price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros -Sounds great. This is how I want to listen to music. -Noise cancelation works great. Negates alot of sound although not as much as I thought without music playing. - Innovative app. Cons - Speak to Chat feature is gimmicky. If you sing along to songs like I do then it is practically useless you use it for podcasts. - Touch controls don't react sometimes. Toss ups - I don't feel like the Battery last the advertised 30 hours but its good enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Packerswin21,
We appreciate your in-depth review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to install the latest software version (via the Sony Headphones Connect app) for optimum performance. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
Best Daily Use Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these headphones for about a year now and it's been a game changer for my day-to-day. I work remote but the headphones work great for calls on all types of apps (zoom, google meets, teams, etc) and the ANC blocks off the background noise if you have some family. I only have the occasional connection issues but it isn't anything you can't fix with a quick reset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asdfhsjka, Thank you for sharing your experience with your Sony WH1000XM4! We're glad to hear that it works great for calls and you like the excellent noise canceling feature of these headphones. To ensure you get the best Bluetooth connection and to prevent the headphones from cutting in and out, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.
Also, make sure that the firmware version of the headphones is up to date. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thanks for choosing Sony! -Sam
Excellent Sound Quality and Noise Cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I almost didn't buy these- but I am glad I did. The sound quality is superb, especially for the price. The model is already a couple of years old but abosutely worth it. I honestly forget to charge it because the battery life is that good. My main driver during flights, long or short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelsey,
You made the right choice! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Don't think twice just go for it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do I even start... these headphones are exceptional... I have owned many different types of headphones and this one by far comes out on top Sound quality is top notch Noise Cancelling is exceptional Dual connection is also huge Definitely would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashraful,
Very nice! We're glad to hear that you like the sound quality, noise canceling of the Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
WH-1000XM4 v. QC-35II
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was between these and the Bose QC-35II's but after doing a side by side comparison of the two (using friends pairs of each) ended up going with the Sony WH-1000XM4's...especially since I snagged them when they were on sale, which I have to say after a month of use, I definitely would pick these over the Bose even at their regular price (~$30 more than the Bose). Quality built, exceptional sound, battery lasts forever and super easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mattv, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and easy to use of your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
Quality headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality and sound of the headphone and also affodable to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timilsina,
We are honored to hear how much you love the quality and sound of the Sony WH-1000XM4 headphones, and we're especially glad you found them affordable to buy! We work hard to combine premium, industry-leading noise cancellation and superior audio performance with great value.
Thank you for choosing Sony!
Regards,
Dominick
Best noise cancellation over the ear headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best noise canceling over the ear headphones. It sounds great, comfortable for your ear and light weight. Case is convenient to travel with. The only issue I had “my ears gets hot after an hour or so” which is not comfortable for me. I don’t over the ear headphones are for me. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakK, Thank you for the great review! We're thrilled you like the amazing noise cancellation, great sound quality, comfortable fit, lightweight design, and portable carrying case of your new Sony WH-1000XM4.
To prevent the earpads from getting too hot and to ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sony XM4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, Decent Sounds Quality, Cup material could be improved
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VN0007, we are thrilled to hear your feedback on the WH-1000XM4 headphones. It's wonderful to know that you appreciate their lightweight design and sound quality. We strive to provide an exceptional listening experience and your insights are invaluable to us. We also acknowledge your point about the cup material and we appreciate your suggestion for improvement.
Thanks for considering Sony products!
Best regards,
Estefany
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, noise cancelling did the job well. The sound quality is great, but the bass is a little bit too much for me personally, but it supports the Sony's app so it was fine. The DLSS Extreme didn't really "enhance" my experience, but it might be that I'm used to many kinds of headphones and compressed audio. Overall, it's a great product, but too many features that you won't even use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTrinh,
Thanks for sharing your review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and very comfy for long term wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SophiaK, thank you for your 5-stars rating on the Sony - WH1000XM4. This pair of headphones are designed with super-soft ear pads for long term use. They also have intelligent premium noise canceling technology that gets you superior sound to elevate your listening experience!
Thank you for choosing Sony.
Best regards,
- Dominick
Headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Easy to use, good sound quality, battery life has been good. Easy to pack for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eben,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent but...
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've worn. The sound is so clear and the bass is perfect where it doesn't muffled the music. The comfort is good but if you have them on at least 3 hours, your outside ears starts hurting in discomfort. The JBL under armour is the most comfortable. Battery life is very long. Overall everything is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YikesBikes,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and battery life of the headphones. We also appreciate your review about the comfort of the headphones. For optimum performance, make sure that you are wearing the headphones properly. You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best headphones, great for school and every day use. They are very light on the ears and head!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LOURDESM,
Thank you for the incredible 5-star review! We are excited to hear that you feel the WH-1000XM4 are the best headphones you've ever owned. Knowing that our industry-leading noise cancellation, rich sound quality, and all-day comfort are making a difference in your listening experience is exactly what we strive for!
Thanks for choosing Sony!
Best regards,
Dominick
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is amazing. Sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonH,
Thank you for choosing Sony!
We couldn't be happier to hear that you love the WH1000XM4 headphones and appreciate their sound quality and noise cancellation. Your recognition of these features means a lot to us, and we're grateful to be part of your listening experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
Amazing!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband for Christmas and let me just start off with saying wow! I am not well versed in tech but the sound quality, noise canceling and comfort these provide are outstanding. I never found headphones to be comfortable until I put these on. From the experience we have had so far, 100% would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllyssaR, This is a great Christmas gift idea! Thank you for purchasing the Sony WH-1000XM4 headphones! We're glad to hear you like the great sound quality, excellent noise cancellation, and comfortable fit of the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam