Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
No head soreness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Beats and normally uae my Samsung earbuds. These are the best headphones I've ever had. Battery life is better than I've had, wear them at night for 6-7 hours and battery usage has only gone down from 100% to 80%. Sound is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flipper, That's awesome! We are glad to hear that your Sony headphones are the best headphones you have ever had. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new Sony TV so naturally hadto get some new headphones. These are much better than my old ones. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mocsam,
Thanks for sharing your experience with us.
We're delighted to hear you're enjoying your new WH-1000XM4 headphones and that you're noticing the significant upgrade from your old ones—that's thanks to their outstanding sound quality and top-tier noise cancellation!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
Did you hear that?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was sceptical of noise cancelling headphones, so I took a shot in the dark after a bit of comparisons online. I couldnt personally go out at test any, but I highly recommended before buying based on each persons' preferences. I have larger ears and it comfortably sits over them for extended periods of time. Sound quality is great and noise cancelation takes me to a deeper dimension of my dissociation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipHaynee, thanks for the amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you love them, especially the noise canceling feature and comfort. Your recommendation about personal preferences is spot on. Enjoy the enhanced listening experience and thanks for choosing Sony! - Romeo
Best sounding headphones, with one annoying issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying I loved the Sony XM4's. They were very comfortable, easy to use, and sounded great. They could pair with 2 devices at once, so I could use them with my Iphone and Macbook together. I ultimately returned these though due to an annoying hissing sound in the right ear cup. I had tried many things to correct it, but after looking it up online, I saw many people with the same issue. The problem is with the way the noise cancelling corrects for quiet environments. If I deactivate the noise cancelling, the hissing goes away. However, I bought these to be ultra quiet. Hopefully Sony with correct this issue so I can buy an updated version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duckies,
We're glad that you like the comfort, user-friendly functions, sound quality, and multipoint function of the headphones. It's unfortunate that you had to return it because of a hissing sound. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and we hope you consider Sony in your future purchase.
~Ralph
Shaggy’s Sony Headphone Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones especially the noice cancellation option. A++
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RoyJ,
Perfect! Thank you for your time writing this honest review. We are truly happy that you like the awesome noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Phenomenal, Worth Everything.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never worn a better pair of headphones ever. Truth. The simplicity and ease with controlling, the long long battery life, the comfort, the durability, everything. This is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielleD, That's amazing! We're thrilled to hear you appreciate the simplicity, ease of use, excellent battery life, comfortable fit, and robust design of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Superb, Premium Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever owned!!!!! I use them in the bus and train regularly, and I hear very little background noise. The feature set is unparalleled! These headphones hold a charge for 2 weeks when used only a few hours daily. The voice text notifications, voice battery power indicator, and built-in Google Assistant are super useful features I'd never had on headphones before. If you can afford these, buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PollyGlot, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Best Headphone Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They’re nice to use around the house when I’m cleaning, when I’m working and needing to concentrate, or if I simply want to lounge and listen to music. They’re comfortable. The sound is awesome. I like how you’re able to use the google assistant. I contemplated going for the beats because of their price, and I am happy I didn’t make that mistake. These are more expensive, but they are well worth the money spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SummerTime,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best head phones I’ve ever owned. I waited for the price drop and when they finally went on sale I bought them. They fit nice and snug around the head and sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mjanko,
Nice deal you got there! Thank you for your purchase and we are happy that you are pleased with the sound quality and the comfortable design of our XM4. Thank you for choosing Sony! - Marco
Love Them
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant say enough positive things about theses. Great sound and super comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Quality Sony product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve purchased a lot of headphones over the years and can say that these are really great. Main use of them right now is for gaming and they are super clear with excellent clarity. Noise canceling capability is top notch. Very comfy fit; not too loose or too snug, fit just right. I can see these last for years to come — great quality. You are definitely getting what you paid for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, We're glad that you chose this WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Best bluetooth headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. I can even sleep on my side with them. it charges with USB C, which is awesome because of the many usb c devices I have. The touch gestures, auto pause when taken off and noise cancellling on these are just some of the features that make it so great. The only negative thing is that it doesn't feel or look all that premium. I guess the lightness of the headphones had to come at a cost from somewhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nykwon, Thank you for your amazing feedback! We're glad to hear you like the comfortable fit, USB-C, touch controls, audio detection, and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great friend for your ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ideal device if one is looking to escape from the noisy world. The sound quality is almost perfect. However you might have to switch the audio output during a call (on rare occasions, people have complained about not being able to hear me properly). With that being said, the design is really great, the earpads are soft and I’ve spent 5-6 hours straight with no urgency to take it out because of ear pain. It works with Siri but sometimes you will have to be close to the phone so it activates. It’s a device with a lot of potential and I even wonder whether the performance is better when paired with a Sony Smartphone or if it’s the same with all smartphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phil95,
We appreciate your in-depth review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the call quality is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for sharing your review and for choosing Sony.
~Ralph
Better Than Apple's And Boss's Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better Than Apple's And Boss's Noice Cancelling True Wireless Headphones! The Build Is Great And the Comfortability Is Fantastic. The Sound Which Is The Most Important Aspect Here Is The Greatest I've Ever Experienced At It's Price-Point. The Noice Cancelling Is A Great Bonus That Will Totally Isolate Your Music And Podcasts From Disturbances From Your Surrounding Area. I Highly Recommend These, The Greatest Of It's Kind For 2020!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALLroy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these headphone for the gym and they’re the best. I love they’re long lasting battery. It takes a lot of movement for the headphones to fall off. They’re great and I definitely recommend these headphones if your trying to go the gym or even gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesusG, Awesome! We are glad to hear that you are happy with the battery life of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Awsome choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation, sound quality, just the best price quality you can found
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisL,
Thank you for the incredible 5-star review! It's wonderful to know you feel the WH-1000XM4 offers the best blend of price and quality. That unbeatable combination of our Industry-Leading Noise Cancellation and Superior Sound Quality is exactly what we strive for.
Thank you for trusting Sony!
Regards,
Dominick
GYM
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re really comfortable in the gym, but of course I would wish the volume could go louder, but for the prize and for how thorough they are, they are really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeviM, Thank you for your comment! We're delighted to hear that you're enjoying the outstanding performance of your WH-1000XM4 headphones, particularly during your workouts at the gym. Your feedback regarding the loudness of the headphones is greatly appreciated. Thank you for choosing Sony! - Romeo
Great Quality Headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchase this headphone, I did a lot of research on it. I tried several other competitive brands (Bose, Beats, etc). This headphone has better quality even though it's pricey. It blocks off all the surrounding sounds. The ear pieces are very comfortable. It doesn't squeeze your head or ears. I would recommend it to anyone. You won't be disappointed. It's worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Theresa, Great! Glad to hear that your research was worth it! We are so glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. The noise cancelling is great though does hurt my head after a while because it applies pressure. The fitment is quite good. But I give it 4 stars because recently I have had a problem, the headphones will randomly disconnect from my phone. It doesn’t happen often but if it didn’t happen at all, I would give this product 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianJ,
Thank you for hsaring your honest review o our WH1000XM4. We're glad that you like the fit and noise canceling capability of our XM4. We regret to hear that you are having issues with the connection. You may check these links to resolve this issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752755.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204575
The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
The best noice cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The automatic ambient sound control is one of the coolest feature in these headphones thats really convenient and helpful when you want to enjoy music in a crowded area. Its handy since it can be folded and carried around easily in a pouch. I personally enjoy the sound quality in all my sony headphones. The bass might be slightly better in the bose 700 but its usually hard to tell the difference. These headphones are absolutely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandeep, we're happy to hear that the Ambient Sound function fits your needs perfectly. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph