Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Love them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these headphones is great!! Battery last pretty long as well, and they were very easy to set up. Was looking at the newer version but for the price this was the better deal and IM not sad at all
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Insultz,
Perfect! We're glad that you are enjoying your Sony WH1000XM4 for having such a great sound quality, long battery life and ease of setting it up. You will surely not regret buying this one. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best Ear Phones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is worth the money, a very reliable product. Battery life is outstanding. The sound quality is excellent. Highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AquaboomMaxBoom,
You made the right choice! We're thrilled that you like the battery life and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Great Sound even on PC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! I use it for just about everything. I bought it for work from home. I wear them for hours a day and they are very light and extremely comfortable! The sound is also pretty great for closed back headphones. I ended up buying the FiiO BTA30 as well to connect them to my PC and get true LDAC. I highly suggest picking up both if you want the best quality audio from your PC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smashinmelonz, Glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great head phone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and tunes out noise pretty great. Great fit for the price .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethW, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
better than apple airpod max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these and the apple airpods max. Price wasnt really a factor from me. I just need something confortable that will cancel noise effectively. These are much more confortable for long coding sessions compared to the apple product. And half the price! They get a bit warm, but all closed back headphones do. Not much that can be done there. love the portability and carry case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We are so glad to hear that you are happy with your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is so good on these. My wife has the XM3 and they’re nearly identical. I do like how these turn off when you take them off your head versus the XM3. I tried a pair of Bose Ultras and ended up returning them for these when they were on sale. The Bose probably sounded a little better but the noise cancelling was almost identical. For the price I couldn’t justify the more expensive Bose headphones. I really wanted to get the XM5’s but saw a decent amount of reviews saying the headband breaks easy. Didn’t want to drop that kind of money for something that would potentially break on me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek, This is great! We're glad that you're enjoying your new headphones. We also thank you for taking the time writing your feedback. Thank you for choosing Sony. Erin
Perfect headphones for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect for me the sound is amazing. Noise Canceling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oreomcflirty, We are happy that you now have a perfect wireless noise canceling headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
My go-to wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance and value. Very comfortable for all day work and commute use. Works great with all of my devices (iPhone, iPad, PC, MacBook Air, switch, PS5)
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your glowing review of the WH-1000XM4, Udang! We're thrilled to hear that they're exceeding your expectations in both performance and value.
It's fantastic to know that you find them comfortable enough for all-day use during your work and commute. We designed them with comfort in mind, along with features like our industry-leading noise cancellation, so you can truly immerse yourself in your audio, no matter where you are.
We're also delighted to hear that they work seamlessly with all your devices—from your iPhone and iPad to your PC, MacBook Air, Switch, and PS5. Our goal is to provide a versatile and high-quality listening experience across all platforms, and your feedback confirms we've hit the mark.
Thanks again for choosing Sony and for taking the time to share your experience. We hope you continue to enjoy your headphones for a long time!
Best regards,
Gus
Sony Social Media Team
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love it !! Is my 3rd set love the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricmG,
That's fantastic to hear! We are delighted that you love the WH-1000XM4 headphones so much that this is your third set, and that you continue to appreciate the quality. Thanks for choosing Sony.
Best regards, Eliab
Sweet Ride, Mellow Music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listening to music with my new Sony- WH1000XM4 is more enjoyable. The notes from different instruments flows sweetly, so mellow. No in-flight entertainment on my flight but with my Sony headphone, the movie sounded like it was seen on a big screen theater. The plane's engine's noise unnoticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImeldaS, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great noise cancelling and aound quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really great especially the noise cancelling. Download the app for more enjoyable customization and experience. For calling, it's allright but not spectacular.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MervinD,
We are happy to hear you are enjoying the great sound and noise canceling of your WH-1000XM4! To help improve your call experience, we recommend ensuring your firmware is updated via the app and keeping your phone at least 50 cm away from the headset during calls to reduce potential interference.
Thanks for choosing Sony.
Best regards,
Eliab
Awesome for everything, except phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. I am happy with the sound quality, comfort, and the improvement from XM3 like dual device connection, improved app, etc. The only issue i have is that the mic for phone calls still makes my phone sound muted or robotic, not as much as XM3 but still quite noticeable difference compared to Bose 700 I'm keeping it and will dial in to my conference calls on my phone as PC's bluetooth driver sucks big time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3vr3Sal, we're glad that you like the sound quality, comfort, and the improvements we made on the headphones. Make sure to update the software to the latest version for optimum performance. We appreciate your feedback about the mic quality. This will certainly help us improve our products. Thanks for choosing Sony. ~Ralph
10/10 Exquisite Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, stylish, and audio quality is fantastic. The microphone isn't as great - when on a call you can hear the other line perfect but when you speak the caller has difficultly hearing you. Fabric around headband is delicate so take care not to drop or scratch. Overall excellent headphones and super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raven, thank you for choosing and purchasing our industry-leading noise canceling headphones. We're glad you like the comfort, design. and sound quality of the WH1000XM4. We're sorry to hear that you have an issue with the microphone of your SONY unit. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752785.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking!
~Earl
Mer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound love the way they fit sound is anaxing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonicaR, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the WH-1000XM3's and loved them. Great sound, flawless pairing on two devices, and comfortable to wear for extended periods of time. My only complaint was an intermittent, faint static sound that only was noticable between songs. The XM4's sound even better with no static sound. You won't be diappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Thanks for sharing your experience with our headphones. We're glad that you are enjoying the WH1000XM4 headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for the recommendation and for choosing Sony! - Craig
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy these headphones. They are comfortable and fold up for easy storage and transport in their own case. The sound quality and noise canceling are excellent; It's almost like stepping into my own private oasis when I put them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Puppikat,
Very nice! We're glad to hear that you're enjoying the headphones and liked the comfortable design and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great for Entertainment & Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since working from home I needed a good pair of truly wireless headphones or earbuds to use. These new Sony headphones is efficient when listening through your computer and answering calls from your phone without the hassle. During a call, your music is paused from your computer and resumes after finishing a call. Simple as that. Also the comfort is a plus, along with the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julie, we are really thrilled to hear you are happy and satisfied with the fantastic sound quality and features of your new XM4. We are also glad that you find these headphones best for your Work at Home setup! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and quality. very lightweight and comfortable on the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pleasedcustomer,
Great! We're glad that you are enjoying the sound quality, weight, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Disappointed Due to Ear Pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to try the Sony WH-1000XM4 after hearing so many great things about its sound quality and noise cancellation. While the audio performance is definitely impressive, I’ve been experiencing consistent ear pain whenever I use the headphones. After wearing them for even a short period, my ears start to feel uncomfortable, and the pressure becomes hard to ignore. I tried adjusting the fit several times, but the discomfort remains, making it difficult to enjoy the music or wear the headphones for longer sessions. Unfortunately, despite their excellent technical features, the lack of comfort has been a major drawback for me. Overall, the Sony WH-1000XM4 may work well for many users, but if you’re sensitive to ear pressure or tight-fitting ear cups, you might face similar discomfort. I’m disappointed because I really wanted to like these headphones, but the ear pain makes it hard to recommend them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed and honest feedback, SrinivasB.
We are delighted to hear that you found the WH-1000XM4's audio performance and technical features, like the noise cancellation, to be impressive. However, we are truly sorry and concerned to learn that you are experiencing consistent ear pain and discomfort after even short periods of use. We understand that excellent features mean little if the product is painful to wear, and we sincerely apologize that the fit has been a major drawback for you despite your efforts to adjust the earcups.
Comfort is a top priority, especially for premium noise-canceling headphones designed for long listening sessions. While the headband clamping force is engineered for secure sealing, we regret that it is causing you pressure-related pain.
If you would like to explore any final comfort adjustments, our support team can offer personalized tips. Otherwise, we appreciate you bringing this specific feedback about fit sensitivity to our attention as it is invaluable for future product development.
Best regards, Gus, Sony Social Media Team
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad headphones, sound quality is excellent for a non-audiophile. Noise cancellation works a charm, I can usually wear these for a couple of hours before I need to rest my ears. They sit a little tight on my head even with adjustment, but it’s not unbearable. Bluetooth is quick and easy to connect. Included case is rigid, do not over-torque the headphones when putting away in the case, I feel like it could be an easy failure point. Overall not bad. If you see them on sale I’d recommend picking them up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGBB1, we're glad you are enjoying your new headphones. Thanks for choosing Sony. ~Earl