Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony Headphones Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever, the noise cancelling and sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasreenA,
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones!
We are really happy to hear that the noise cancelling and sound quality are amazing for you.
These headphones are also loaded with features like Adaptive Sound Control, which automatically adjusts ambient sound settings and Speak-to-Chat, which pauses the music when you start talking.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Quality Headset!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and the sound quality is superb. I use the noise canceling feature in order to focus with my work and it does the job. I used it between 4-6 hours and I never felt like my head is being squeezed by the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zette,
That's nice to hear that you are enjoying your new Sony WH1000XM4. We're glad that you like the comfort, sound quality and noise canceling feature of the XM4. You can now work without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Perfect headphones for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect for me the sound is amazing. Noise Canceling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oreomcflirty, We are happy that you now have a perfect wireless noise canceling headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Head Phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones hands down amazing sound quality fire
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelM
It is great to hear that you are loving the sound quality of your new WH-1000XM4 headphones! We are so happy to know they’ve earned the title of "best headphones" in your book.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Best Headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise canceling works really well. I really like the app because it really lets you customize the sound and controls. Much more comfortable for long flights/trips than earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonM,
That's awesome! It's nice to know that you are pleased with the quality and noise canceling feature of our WH1000XM4. Good thing that you were able to utilized the Sony app to your preferred setting of the headphone. Thank you for choosing Sony! - Marco
Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light fitting, sleek design and studio quality. Cant recommend a better headphone for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesus,
That's great! We're glad to hear that you like the sound quality and price point of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
BEST HEADPHONES EVER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing..The sound is great and the music stops playing when you take them off and replays where u left off. NOISE CANCELATION ABLe to be turned on or off ...Great features ...lightweigt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaN, That's fantastic! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially when the headset will pause music playback automatically if the headset is removed, When the headset is worn again, the headset resumes music playback, excellent noise cancellation and incredible sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Comfort
Early Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. They don’t squeeze on to my head but still stay put. The block out a majority of noise and are comfortable, especially since I don’t like ear pods because you have stick something in your ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakB,
What a nice Christmas gift you got there! We're glad that you like your new Sony WH1000XM4 for having such a comfortable design and awesome noise canceling capability. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
High quality geadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling, great audio, still great in 2025
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Solomon,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones continue to deliver excellent noise canceling and great audio quality even in 2025. Your continued enjoyment of the product truly reflects the care and innovation we put into our technology, and we appreciate you sharing your experience.
Best regards,
-Fred
Great while exercising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is excellent. I’ve been using them while exercising and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
Thank you for taking the time to share your experience! We are delighted to hear that the sound quality of your WH-1000XM4 headphones is excellent and that they’re a great companion during your workouts.
These headphones are designed with industry-leading noise cancellation and a secure, comfortable fit to keep you motivated and immersed in your music. Plus, features like adaptive sound control and long battery life make them perfect for active use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Exceptional headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend absolutely loves these. She said she honestly cannot find anything wrong with them. Great sound and noise-canceling (she uses these in a hectic work environment), clever mute feature, easy connection to her cell or PC, comfortable. These come in several nice colors, but they did not promote this in-store. The price is a little scary, but comparable to competing brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PretendersPrecious, We are glad that you girlfriend loves the sound quality, ease of connection, comfort, and features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort
Top notch for sound, comfort and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Bought them because I was going to be flying for 10 hours and I lost one of my air pods pro. The noise cancellation is excellent. Didn’t hear the airplane engines and I was sitting by the wing. They were comfortable on my ears. Love the app you can download because it includes an equalizer you can adjust for didn’t music genres. Overall happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnbravo,
You made the right choice with the Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio quality and extremely comfortable. I can wear these all day and forget that they're even on. Also love the controls and sound customization options. Definitely the best pair of consumer headphones you'll ever buy. The only complaint I have about them is that the headphones occasionally pause for no reason. Maybe, it thinks I'm talking when I'm not(it pauses automatically when you start talking) but it's slightly upsetting when that happens(which has probably been about 5 times in the month that I've had it.). Other than that, it's a solid pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techy, Awesome! We're glad that you like the audio quality and comfort of your noise canceling headphones. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function and the wearing detection automatic power-off function (the battery saving function).
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort
Uhm Actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fwickin good :3 would recommend to anyone who likes using headphones and not having sore ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We could not be more pleased to hear how happy you are with the Sony WH-1000XM4 headphones! We place a high priority on comfort during long listening sessions, and we are delighted that you can enjoy your headphones without experiencing sore ears. Thank you for the enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
Not perfect but close compared to others
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for the best possible pair of wireless headphones that I could buy for around $200. I did a lot of research from YouTube to reviews like on here to help me determine which was best for me. So it always seemed that Sony's XM3 and XM4 always stood out amongst its competitors. So I waited for a deal to come along because let's face it I wasn't going to spend $350 for a pair of headphones. Well, I just missed these going on sale for $199 by a day so I waited again until the XM3 went on sale for $169 and thought that was a steal so I order them right away, When I received them I liked everything about them. They felt nice over my ears and with the customization to the sound it made them sound awesome. They were hands down the best-sounding headphones I have ever worn. I previously had Beats and JBL. There was an issue and it mattered to me a lot and that was when I tried to use them to make and receive phone calls. Nobody could hardly hear me on the other end and after messing with them for a while and doing some research it seemed this was a big issue with these headphones so I returned them. I ended up getting the Bose QuietComfort 35 and those didn't even come close to being nice compared to the Sony XM3 especially because there was no ability to customize the sound you had to use the EQ from your phone in which I have an I-Phone that has preset EQ in which I think the I-Phones preset EQ's are horrid, to say the least. I also had similar issues with the Bose on people not hearing me very well on phone calls. So I returned them to try and get my Sony XM3 back but they did have any and would have to order them in which they wouldn't give me my sales price instead they were back to $350. So I was out of luck so I waited until these came on sale for $289 but I had a 10% discount plus cashback rewards and walked out paying $235 for the Sony XM4 and they worked perfectly even with phone calls but what I am not happy about and I don't understand why Sony decided to do this but the XM3 has way more customization with the sound and EQ through their app then does the XM4 even though its the same app. So the XM4 doesn't sound as nice as the XM3 because of that. They still sound wonderful but if I was to pick a headset the XM3 are way better if you get one where the mic for phone calls isn't having issues. Well that's my 2 cents I hope it helps somebody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
We appreciate your in-depth review. We're glad that you like these headphones for your phone calls. Your feedback about the included features of the Sony Headphones Connect app for these headphones is greatly appreciated. Make sure to keep the software version of the headphones updated (via the Sony Headphones Connect app) for optimum performance.
We hope you continue to enjoy these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
100% Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new headphones! I've had them about a month now, and I do not regret the purchase. Sound quality is almost 100% balanced, higher ends seem to get a bit cut out. Noice cancelling truly is amazing. Battery life is seriously outstanding, I'm not constantly worried about having to make sure it's charged. Also has a great case that makes me feel like it is protected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Priscilla, We're glad that you like the sound quality, battery life, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Did you hear that?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I was sceptical of noise cancelling headphones, so I took a shot in the dark after a bit of comparisons online. I couldnt personally go out at test any, but I highly recommended before buying based on each persons' preferences. I have larger ears and it comfortably sits over them for extended periods of time. Sound quality is great and noise cancelation takes me to a deeper dimension of my dissociation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipHaynee, thanks for the amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you love them, especially the noise canceling feature and comfort. Your recommendation about personal preferences is spot on. Enjoy the enhanced listening experience and thanks for choosing Sony! - Romeo
- Pros mentioned:Comfort
Fantastic.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic. Great quality headphones, very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Absconder, Awesome to hear you’re loving the WH-1000XM4 headphones! It’s great that you find them comfortable and of such high quality. Thanks for sharing your feedback! We appreciate it! -Jess
'ear is sheer happiness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the newer, more expensive XM5 headphones for these XM4. The XM4 is much more compact in that it folds up tightly and fits into a smaller, more transportable case than its newer sibling. The noise cancellation is fantastic and I often cannot hear my wife when she is calling to me. Fit is of course very subjective. I do not have a huge head, and I wear glasses. The headphones seal well and physically isolate sound to augment the noise cancellation. I even tried them while mowing the lawn and they successfully muted mower engine roar while I listened to tunes. They do feel a bit tight after a while but that's why adjusting them when removing them from the case is so important. I adjust the sound profile in the Headphones app to deemphasize the bass and the sound works well for me. Attack and frequency response seems good on music and speech adding both intelligibility and nuance to movies, music, and speech. I am no audiphile but I can recognize good headphones and these are absolutely perfect for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tr33Barker, Thank you for purchasing the Sony XM4! We're glad you like the foldable design, excellent noise cancelling feature, comfortable fit, and overall sound quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great, and the noise cancelling is even better! I bought a second pair for my son :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MamaBear,
We are absolutely delighted to hear that you love the sound quality and find the noise cancelling to be even better on the WH-1000XM4 headphones, so much so that you bought a second pair for your son! We appreciate your loyalty and hope you both enjoy the superior listening experience.
Thanks for choosing Sony.
Best regards, Eliab