Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
I would buy these 100%
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Love the noice cancellation and the bass in these alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesW, That's awesome! We are delighted to learn that you appreciate the excellent noise cancellation and overall features of the WH-1000XM4. Thank you so much for your purchase and for the 5-star rating! -Jess
best over the ear headphones I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best over the ear headphones I have used, worth the cost. Easy to wear for hours, excellent sound and excellent noise cancellation as well. I have an in-the-ear-canal set of Etymotics (ER4) with ear molds that are also excellent, but after an hour or two they start to irritate me. This headset is light and no irritation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fafow72,
Wow! Thank you so much for sharing your honest feedback with our WH-1000XM4. We are extremely pleased to hear you are satisfied with the excellent comfort fit & lightweight design, exceptional sound, and industry-leading noise canceling function of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and wireless. This is our second pair. My wife loves the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dino,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the great sound and wireless features of the WH1000XM4 headphones. It’s wonderful to know this is your second pair and that your wife loves the color. Thank you for sharing your positive experience!
Best regards,
-Fred
I lovet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I can have a good time listening to my favorite music and call it very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aliss,
We're so glad to hear that you’re having a perfect time enjoying your favorite music and experiencing such clear calls with your Sony headphones! Thank you for your excellent 5-star rating—the WH-1000XM4 truly shines for both immersive sound and outstanding call quality.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
Great headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling as i wear at home with loud kids and can barely hear them. Great features as it stops playing when you start a conversation with others and using gestures for controls, for example. Almost flawless, 4 stars as my wife says when i call her she can still hear the tv in the background supposedly. Look forward to using them on my next flight. Was a great deal since i got them on sale for black friday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disney, We are glad to hear that you are happy with your purchase! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Headphones for the price on Sale
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from beats Solo 3, better sound and ANC is pretty cool couldn't hear my fan running in my room. Easy to pair with my iPhone 13 Pro Max. The ear cushion area does get a bit warm but its still nice and conformable than the Solo 3 (It was very tight and couldn't where them for a long time.) $249 was the price when I bought these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arsenaljr,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Deal for great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are great. I got them on a black Friday deal. Although they are great, I would never pay retail on these or the XM5 or XM6. If you can get a deal, snag them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
We are excited to hear that you are finding your headphones to be a great addition to your setup! It is wonderful to know that you were able to snag such a good deal and that you're enjoying the performance they offer.
Thank you for choosing Sony!
Regards,
Dominick
They’re perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones! The sound is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tarra,
Thank you for choosing Sony!
We couldn’t be happier to hear that your son loves the WH1000XM4 headphones and is enjoying the sound quality. It’s wonderful to know our product is making a positive impact, and we truly appreciate you sharing this experience with us.
Best regards,
-Fred
Best headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my girlfriend fur Christmas and she absolutely loved them for when she’s on campus and when she’s at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Virgil,
It makes us really happy to hear that your Christmas gift was such a hit! The WH-1000XM4 is the ultimate companion for a busy lifestyle, and we are thrilled to know your girlfriend is finding them so useful for both her academic and fitness routines. From the quiet concentration needed on a bustling campus to the high-energy motivation required at the gym, these headphones are designed to adapt to any environment she finds herself in.
The Dual Noise Sensor technology is perfect for blocking out the distractions of a crowded university library, while the foldable design makes them incredibly easy to toss into a gym bag between classes. Plus, with the wearing detection feature, the music will automatically pause the moment she takes them off to talk to a classmate or trainer, ensuring she never misses a beat of her favorite playlist.
Thank you for trusting Sony to be the perfect gift for someone special.
Regards,
Dominick
Amazing headphones for college students
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so comfortable and amazing, would highly recommend especially as a college student!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user887767,
Thanks for these fantastic five stars!
We're glad to hear the WH-1000XM4 headphones are working so well for you in college. The comfort and sound quality make them a perfect fit for studying or just relaxing between classes.
Thanks again for your review and for choosing Sony!
Sincerely,
Jenn | Sony North America.
Real does a good job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had sound cancellation headphones before. They were more than I wanted to spend, even on sale. But I am glad I did and wish I had got them years ago. These work well. Use them at gym, beach and even at home if watching something when I don’t want to bother anyone. Just about tunes everything out. My wife’s not crazy about that. ;-) Battery lifer is good but not great when compared to my previous Sony headphones. Not sure but maybe something to do with sound cancellation ?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB, Excellent choice! We are glad to hear that you are enjoying your new headphones! Thank you for choosing Sony! -Carl
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and connection is amazing and they are light and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesR, Thank you for the positive review! We're delighted to hear you like the amazing sound quality, excellent connectivity, and light and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Best NC Headphones I've Used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale for $275 (down from $350) and am very, very happy with them. They ranked as good or better than both Bose and Apple AirPods Max in many, many comparisons and - even at full price - are the cheapest of the 3. The noise cancelling truly is next level. They sound amazing as well. A really immersive experience. You can fine tune the sound to your liking via an equalizer that you control from the included Sony app. There are lots of other bells, whistles and gadgets - adaptive noise cancellation (NC adjust automatically based on your environment) and Sony's proprietary 360 degree sound codec. The codec is nifty and sounds amazing but is only available on three premium music services (Deezer, Tidal & Amazon HD) and kept behind an expensive paywall on all of them. To be honest - ALL music sounds just great on these. Your mileage may vary as to if this is something that you HAVE to have. I probably won't be renewing the free 3 month Deezer trial that comes with the cans. The MAIN showcase here are the noise cancelling and sound quality which are both top grade. You could take away the other stuff and these would still be worth the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mantoothnation,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones with
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is so good lasts almost 2 weeks with my usage of almost 2 hours daily. Noise cancelling is amazing but it reduces battery life a bit. Sound quality is not too bad as well. NFC pairing is always good to have. I do not use the google assistant feature, as I prefer to map the touch controls for volume and ambient control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyA85j, that's awesome! We're thrilled to hear you're enjoying the long-lasting battery life, excellent noise canceling feature, great sound quality, easy Bluetooth/NFC pairing, and overall features of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones sound good and last me a while before needing a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ManuelR! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. Better than expected, I would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeN,
Thanks for the recommendation! We truly appreciate you sharing your thoughts on your new headphones.
It is truly wonderful to know that the sound quality is even better than you imagined.
The WH-1000XM4 features our Industry-leading Noise Cancellation, which uses two microphones on each ear cup to block out ambient sound. They also include Speak-to-Chat technology that automatically pauses your music when you start talking.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound Quality and they were very confortable around my ears the only downside is that one of the ear pieces broke very easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicole,
Thank you for sharing your feedback! We are thrilled to hear that you're enjoying the exceptional sound quality and comfortable design of your WH-1000XM4 headphones. However, we sincerely apologize for the issue you've encountered with one side of the unit.
We would appreciate the opportunity to learn more about the issue you're facing and assist you further. If you're open to it, could we reach out to you directly? Please send the following details to socialsupport@am.sony.com so we can ensure we have the most accurate information:
- Case Number (if any):
- Full Name:
- Username:
- Telephone Number:
- Model Number:
- Issue/Concern:
We truly value your loyalty as a Sony customer and apologize for any inconvenience this situation has caused. We look forward to speaking with you and working towards a resolution.
Thank you for bringing this to our attention.
Best regards,
Romeo
Sony Social Support
Must have!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, sound and quality. Love that it pairs with everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starter, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Worth the price, still wait for a sale.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, this is a premium set of headphones. And it definitely delivers. Noise cancelling is great, comfort is great, and sound is amazing. Very convenient having multiple devices on Bluetooth. The cost is high, so you may want to hold out for a sale, but they’re a good pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lagz, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
Great noise canceling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as advertised, specially the excellent noise canceling and battery life. I listen to it over 24 hours without worrying about recharging it. The sound is well balanced, the engineering of it didn’t add Lows or Highs like other popular brands such as the Beats does. I like Sony most because of the battery life and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canuto, Fantastic! It's really nice to hear you are enjoying all the features especially the exceptional noise canceling and great battery life of the WH-1000XM4. Good to know you appreciate the overall sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the 5-star rating and for choosing Sony! -Jess