Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound cancellation, well balanced sound and great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardoR, we're glad you like the sound quality of your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Perfect rest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for resting when dealing with different schedules at home I can rest while my partner works online from home
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiguelP,
Thank you for your kind review of the WH-1000XM4 headphones! We understand how important it is to find moments of rest, especially when dealing with different schedules at home. We're glad to hear that our WH-1000XM4 headphones are making a positive difference for you.
One of the notable features of the WH-1000XM4 is its Dual Noise Sensor technology. This feature helps to effectively cancel out the surrounding noise, allowing you to enjoy a peaceful environment even when your partner is working online from home. This way, you can relax and rest without any interruptions.
Thank you for choosing Sony.
Best regards,
-Fred
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, awesome noise cancellation. Do yourself a favor and save a few hundred dollars if you’re considering apples headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Localyokel,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great ANC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The active noise cancellation is amazing, when I wear them I forget how loud my surroundings are when I take them off im like “WOW”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi REESE, Thank you for giving these headphones a perfect rating! We're thrilled to hear you like the excellent noise canceling feature of the WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a noise cancelling headphones before but this one exceeded my expectations. Still havent tried all the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleB18, Awesome! We're glad that are enjoying your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Got them on sale
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for plane travel or on the Subway. Use them all the time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi doorbell,
Thank you for the 5-star rating! We're glad to hear that you like the headphones for your travelling experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Perfect for Office and Gym
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are perfect! incredibly soundproof, have a feature so that when you’re walking it knows and it allows some ambient noise. perfect for office and gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikaelaB, We're delighted to hear that you find your WH-1000XM4 headphones perfect for both the office and the gym! Sony crafted these headphones with industry-leading noise cancellation to provide you with an immersive sound experience. The adaptive sound control feature, which allows ambient noise while you’re on the move, is indeed a fantastic addition for both safety and awareness. We're thrilled that you're enjoying their soundproof quality and versatility. Thank you for the perfect star review and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Worth the heavy price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steep price but one of the best purchases I’ve made in a while. Sound quality and noise cancelling are superb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaseyJ,
You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best in Class Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound with true mid tones and excellent clarity. Active Noise Cancellation is best in class. No regrets on this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricL,
We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Wow! EXCELLENT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a buy! I put these on in public and I could not hear anything except the music I was listening to! A def must have headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eastcoastguy80,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
GOOD HEADPHONES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones, noise canceling is the best now I don’t have to listen to my dads horrible music when I listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan, Awesome! We're glad that you like the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Base, noise canceling and amazing feature on it. I love it so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, Thank you for the great review! We're glad you like the punchy bass, excellent noise cancellation, and overall features of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of 4 different noice cancelling headphones I got.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDBhaat, we're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones you can buy, great sound quality and noise canceling. The best part part is you can connect 2 devices at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adisri, we're glad you found the perfect headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Mixed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and have good sound quality but they have this quirk where whenever I make any noise at all, even cough, the sound pauses on my phone, and it's terrible aggravating. You literally can't sing along to a song without the sound pausing. Who thought that up? It's terrible. Also, though these connect to my phone, these very expensive headphones have been unable to pair with any computer I've brought them near, brand new laptops, and that also sucks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoeS, We are sorry to hear that you are experiencing issues with your WH-1000XM4 headphones. For this, please turn off the speak-to-chat feature of the WH-1000XM4. For details, please check on our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html?search=speak%20to%20chat
To pair your WH-1000XM4 to your Bluetooth enabled computer, please check on this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Personal opinon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound, and the noise cancelation is what surprised me the most. First pair of sony headphones and I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thoughts,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Sony Headphone Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and durability when working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVR9,
Great! We're thrilled that you like the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, Def reccomended. I personally love this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mahd, we're glad you love our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Noise Cancellation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation on these headphones! I would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MoviePurchaser, Awesome! We're very pleased to hear you like the great noise cancellation of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
very good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cute and stylish and the noise cancelling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seus, we're glad you like our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl