Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sweet head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the head phones. Wish I had bought them a long time ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cbric10, we're glad you love our product! Thanks for choosing Sony! ~Earl
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones on the market when it comes to price and quality. I cannot recommend this enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM,
Fabulous! We are truly happy to hear your satisfaction with the reasonable price and exceptional quality of our WH-1000XM4. We greatly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent headphones. I guess they're worth the hype. I could do without Google assistant and Alexa capabilities. Noise canceling with no music is not perfect. Should be totally silent and it's not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stacy,
We appreciate your review of the headphones. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks again for sharing your review and for choosing Sony.
~Ralph
Overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them have no complaints definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
Great pair of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fantastic pair of headphones for the price with no noteworthy, if any, downsides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daven, Amazing! We're thrilled to hear that you're enjoying your new headphones. We appreciate your star rating and thank you for choosing Sony. Erin
OK headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I like my airpods better. Audio bleeds out. not the best at noise cancellation either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Maria,
Thanks for reaching out and sharing your honest feedback about your WH-1000XM4 headphones.
We're genuinely sorry to hear that you're experiencing issues with audio bleed and noise cancellation.
Here are a couple of things you can try to improve these problems:
1) Make sure the headphones are sitting snugly and fully covering your ears. Even a small gap around the bottom or back can let sound out and let ambient noise in. Try adjusting the headband or tilting the earcups slightly.
2) Your XM4s have a fantastic "NC Optimizer" feature that calibrates the noise cancellation to your specific head shape, hair, glasses and even atmospheric pressure.
Make sure you've run the optimization recently, especially if you're traveling or if your environment has changed. You can find this option in the Sony | Sound Connect app.
3) Double-check in the app to ensure the Noise Cancelling mode is fully active and not set to Ambient Sound.
4) Also, sometimes a firmware update can address performance issues, so make sure your headphones are running the latest version within the app.
Give those steps a try! Hopefully, they'll help you unlock the full noise-cancelling and audio potential you should be getting from your WH-1000XM4s.
Thanks for considering Sony headphones and for your feedback.
Warm regards,
Estefany
Fantastic Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They work great and can also be wired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraBaker, We're so delighted to hear you love everything about these headphones and that you are enjoying its incredible audio. While primarily designed for wireless audio streaming, the WH-1000XM4 headphones can also be used as a wired pair of headphones with the included audio cable. An ideal option for when you have an older, non-wireless device or you've run out of battery power. And, in case you didn't know, the noise canceling function also works when using the supplied headphone cable and with the headphones turned on. Thanks for choosing Sony! -Jess
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Very very nice. Very very very nice. Very very very very NICE. Amazing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VictorS, Excellent! Good to know you're satisfied with your purchase! We're thrilled to hear that you are enjoying everything about your WH-1000XM4 Headphones! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for giving the product a perfect rating! Have a great day! -Jess
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my new headphones! The only thing that could be a minor detail is the minor lag the headphone has when playing piano in my ipad but sides that it's perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaftLC,
Thanks for sharing your 5-star review of these amazing headphones. It's unfortunate that you experienced lag issues. The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are top of the line headphones for anyone looking to splurge a bit in the headphones department. Im just sad it doesnt connect wirelessly to ps5 and ps4 but great purchase otherwise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farooqiwalid, fabulous! We are really thrilled to hear you are satisfied with the overall performance of our WH-1000XM4. We are sorry if it doesn't connect wirelessly with our PS5/PS4 console. We appreciate your input, and we will surely take note of it as we always strive for the best customer experience!
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Amazing quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling and sound quality. Only issue is if you are sick and have a cough the headphones will think you are talking and pause your music/video and turn off the noise canceling momentarily.
I would recommend this to a friendSony WH-1000XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome. Software allows for easy configuration. There are 2 areas that need improvements. If you're using it for calls, the call codec switches from LDAC to SBC and has poor call quality. The second is that if connected to multiple devices LDAC support is disabled and you're forced to use SBC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GTx08,
We're glad that you like the amazing features of the WH1000XM4 particularly the Sony Headphones Connect app. Your feedback about the call quality and multipoint function is greatly appreciated. Rest assured that this will help us improve our products.
Make sure to always check and install software updates (via the Sony Headphones Connect app). A Firmware update improves the functionality and features of your device. It can also provide fixes to any performance issues that may occur. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and very comfortable for long flights!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jwebs,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
get these!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best to get, I am hard and product reviews but Sony really knocked it out of the park with this item. Don't waste your time with bose or anything else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Str8sh00t3r,
Thank you for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, use them for my workouts, great price for what you get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Camron,
That's awesome! We are very happy to hear your satisfaction with our Sony WH1000XM4. Thank you for choosing Sony! Enjoy! - Marco
PERFECT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great. Really serves the purpose. It is expensive in my opinion. If you really need it, it is worth buying it. Will recommend it to future buyers/users.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bhey, Thank you for giving the WH1000XM4 a perfect rating! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Great product abd quality .
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this item . Everything should buy before trying any other products
I would recommend this to a friendBrand response from SonyListens
Posted .Hello sms2020,
Thank you for purchasing our WH1000XM4 and we are thrilled to hear that you are pleased with your purchase. Thank you for choosing Sony! - Marco
Sound cancel headset.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift. Tested and was really impressed with product. Would definitely suggest item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdP1, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice pair of headphones that are more reasonable in price than they have been historically. I like using them while cutting the grass and yrying to nap on flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryBe, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and works great.. cancels all noise! Worth the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, Awesome! We are glad to hear that you are enjoying your WH-1000XM4's comfort, noise canceling and sound quality! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl