Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely has noise canceling, but it isn’t as loud as I thought it was going to be. I Still like them, plus they’re comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YancyL, Thanks for the feedback. We're glad that you like the noise cancelling and comfort that the WH1000XM4 offers. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Kindly check the link below. It contains steps you can follow to improve the sound quality of your headphones https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752820.html Thanks for choosing Sony! -Craig
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nlce..............................................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerardoA, we're glad you like our product! Thanks for choosing Sony! Enjoy! ~Earl
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy the this music quality and the quality in general of this headphones highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erickargueta, we're glad you are happy with your SONY unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly, Sony headset . Recommend this product for everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Munsif,
Wow! Thanks for your recommendation and we are truly happy that you like the overall quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
Head phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service, staff very knowledgeable and the Product price is worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatD, It's great to hear that you were assisted well by our local dealer. We are also happy that you like your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Great hesdphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally happy with these headphones. Frequency response is great. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dobes, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony has really made a comeback
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair in 6 years! They last forever and are my fav! I switched from Bose when my bro bought me a pair fir Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItsRebekahStar,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
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||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, best buy will always be number 1 in esye type of products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Best Headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased many wireless headphones (in-ear/cover-ear). And I haven't found a company/pair that compares to this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHop,
Amazing! We're thrilled that you found the perfect headphones in the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product haven’t had any issues yet. Use it all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dylan,
Great! Thanks for giving your feedback and we're glad that you appreciate the quality and performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Best headphones at the BestBuy price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones at the BestBuy price. I could have bought the headphones from Costco or Amazon, but the price and delivery time was better from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Runmuzac1, That's awesome! Choosing these headphones will definitely be worth it! We are glad you like the amazing sound quality and features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
Good deal!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson very happy with headphones. Also got price adjustment when price lowered.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharonandEme,
That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that your grandson is happy with his new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
10/10 BEST HEADPHONES IVE HAD IN A WHILE
|Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] THEY CAN HANDLE A BEATING, I THROW THESE AND THEY NEVER FAIL ON ME 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lenovo,
Thank you so much for the 5-star rating! We're glad to hear your new headphone suits your needs and expectations. Your satisfaction with our product is our top priority. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
D Salgy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was awesome. I loved the features and controls. the surround sound was a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardS, Awesome! Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Another great pair of headphones by Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give it five stars because I can still hear the world around me. The Bose and the Apple headphones are better at isolating sound. However, I must say they feel the most “easy” to live with because they just feel like they won’t brake.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stelyos, We're very grateful for this positive feedback! We're glad to hear you like the robust design of your new Sony WH1000XM4. If you feel like the effect of noise canceling is not sufficient, please follow the troubleshooting steps on this link to resolve the issue.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Love them!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Quality and I personally love them! Only downfall if the head band is a smidge to big other than that I love everything about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer,
Thank you for telling us about your experience with your WH-1000XM4. Your feedback is extremely important to us and is very much appreciated. For comfort, try adjusting the headband and the earpads properly. Our WH-1000XM4 has a slider that you can use to adjust the length of the headband to get the best fit and for comfortable listening experience. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
For your reference you may find this link helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00282845
Despite your concerns, we're truly glad that you love the excellent audio and noise cancellation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Father
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes these head phones. The case is also awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamG, nice! We're glad to hear that your son likes our WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, but why make the charging cord so short? I think Sony can do better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferJ00018, thanks for choosing and purchasing our product. We understand your feedback regarding the supplied cord of your SONY unit. This WH1000XM4 comes with USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)).
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son and he absolutely love these head phone was going to get him Beats but decided to go with Sony and this was rite choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Cons mentioned:Price
value not quite there for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its not that bad, but overall its overpriced. feels like any other headset. for the marginal new technology probably better to buy a VR headset for cheaper. Didn't quite feel the cost benefit satisfaction I was looking for.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brennan, We are sorry to hear that the headphones did not meet your expectations. We value your feedback this will help us in improving our products. Thank you for choosing Sony. -Carl