Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Quality sound on the go
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeTythin, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
VERY GOOD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE GOAT THE GOAT THE GOAT THE GOAT THE GOAT THE GOAT
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PabloDiablo,
That's awesome! Thank you for purchasing our Sony WH1000XM4 and we're glad that you are pleased with our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were great and were up to the mark on all the aspects they are known for, but my only issue was when switching between devices I had to manually disconnect and reconnect. unlike beats or airpods max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harsha, We are glad that you like the the features of your new headphones. We are sorry if you have to disconnect and reconnect the unit when switching between devices. The WH1000XM4 supports multipoint connection. This means that the headphones can switch easily between two audio sources without needing to go through the normal Bluetooth reconnection process.
Reference: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great production I’m buy again my daughter very happy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pachano1, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets the expectation, value for money we can rely on the brend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nando, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, they definitely live up to their reputation. Many features on this device really separate it apart from most headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Great! We're glad that these headphones have met your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Mr. Freddie Robinson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were purchased for my granddaughter. She raves about the headphones as she uses them to practice with for color guard. I've never heard her happier about a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddieRobinson,
That's awesome! We're glad she is happy with the headphones. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for supporting Sony!
Regards,
David
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was so happy with this headphones. He had expensive headphones but he like this the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryT,
Great! We're glad that your son in enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Over a year, still working well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Bluetooth headphones I’ve bought in a while. Had them for over a year now and they’re still as good as new
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shrimphub, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Nice headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headset. I wear it often for watching TV. Noise canceling is awesome but every time I laugh and yawn I have to push the button. Oh well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robjs76, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Cons mentioned:Volume
Not worth the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where is the volume? A salesperson told me these would pump out the volume and bass better than Beats Pro or Beats Studio 3. He was wrong. I have wireless headphone from Seinheisser, Klipsch and Beats. Beats is the loudest, most bass kicking headphone out of them all. I returned them them within hours of purchasing these. Don’t bother.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MamaSal05,
Thank you for purchasing our WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones.
We regret that these headphones did not meet your expectations and had to be returned. This is definitely not the experience we'd like you to have. We truly appreciate all of your feedback as it helps us improve our products.
Although we cannot compare the subjective experience of sound quality between these headphones and other brands. we can guarantee you that these are designed to provide exceptional sound quality. When designing this version of the WH1000X we payed close attention to this detail because it is highly sought after from our customers.
In addition, you can also customize the sound to fine tune to your music using the headphones connect app. This will give you more control over your headphones and their performance.
We apologize for the inconvenience, and we hope you'll consider Sony in your future purchase.
Sincerely,
Erin
The best got better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did it again. The best got better ...........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eldenjoel, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
wh1000xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to compare it to. I assume the reviews are correct. Noise canceling works very well. Maybe expected more in the audiophile area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonoranson
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the equalizer function of the app to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony!
~Ralph
Its cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good!!!!——•————————-•–———•——-——-———-•———-–•-———•
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosB, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during conversation. Plus, you can get 8 hour long battery with noise canceling, IPX4 water resistance and easy wireless charging. Thank you for choosing Sony! -Craig
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic! Im very happy with this purchase ☺️!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klipsch1968, we're glad you are happy with your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with a very nice carrying case and it’s extremely thin. Great to carry around, doesnt take up much space
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mariopartygamer,
Thank you for your purchase and for your feedback. We are truly delighted to hear that you are happy with your new WH1000XM4 especially with the carrying case. Thanks for choosing Sony! - Marco
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them for my daughter and she loves them. This was a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyeshaW, Awesome gift! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Wind Noise In Right Ear Cup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got these and on day one I noticed an issue. The Ambient Sound Control is causing a wind-like sound in the right ear cup. When I turn it off in the setting the noise stops but automatically turns back on because of Adaptive Sound Control if your action changes. The ANC isn’t as good as the AirPods Max but I returned them because of the condensation in the ear cups. I was hoping these would be a keeper because of all the hype I saw and read about them online but sadly in my opinion they didn’t live up to the hype so I’m returning them.
No, I would not recommend this to a friend Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price strategy. Lower priced than amazon on prime day. Proud to be a bestbuy customer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kanuchi13, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
Amazing product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth your money!! Love this! I can’t go back to the other headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ku23, We are happy that you love your Sony wireless noise canceling headphones worked well during your 16-hr flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent