Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Perfect Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adaptive noise cancelling is a great feature on top of perfect headphones. Comfortable, great sounding, and excellent battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi onaroadtrip1996, Excellent! We are happy to hear that you like the comfort, sound quality, features, and battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Noise cancellation
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! The noise cancellation on the headphones is fantastic! I would highly recommend downloading the Sony app to get the ultimate experience on these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhernandez,
Thanks for the five-star review! It's a true pleasure to hear you're enjoying the WH-1000XM4 headphones and are impressed with the noise cancellation. We appreciate you recommending the Sony Headphones Connect app to other users, as it's a great way to customize the listening experience.
Thank you for choosing Sony!
Best regards,
Dominick
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned. Great sound, comfortable even over long periods of time, and the battery goes above and beyond.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheRainWithin,
Amazing! We're glad that you like the sound quality, comfort, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
These headphones are unmatched in quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! There is a reason these headphones have such amazing reviews! I'm in love! Incredibly INCREDIBLY comfortable, great features, easy set up, and the sound is awesome! The only downfall is the addotional incredibly amazing 360 sound is only available through apps, which i have amazon unlimited but still wish it was available for everything every time! I've never heard anything like this on headphones! They are incredibly great without it but insanely great with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tootsie, we're glad you like the ease of setup, comfort, and sound quality of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate your feedback on the 360 Reality Audio feature. You can experience sound that is extremely real and immersive by performing 360 Reality Audio Setup using the Headphones Connect app. Thank you for choosing SONY. ~Earl
Very happy with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with the purchase of these headphones. I did a bunch of research before buying anything. Everytime iput my search criteria in these were the first ones to be displayed. I use them everyday listening to music while I work. I work in a cubicle area and it gets loud at times. They are great was a little more then I wanted to spend but I am very happy I spent the extra money. The best over the ear headphones I have ever used . Linking them to my cell phone was easy, the included case and accessories are a great bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAAB0136,
Awesome! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sturdy, Well Made, Exceptional Sound Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.- The noise cancelling and customization is excellent and was the reason I tried these headphones in the first place. -battery life is really good and USB-C charging makes it much quicker to get back to 100% - the experimental talk feature works very well, but takes a while to activate. (about 2 words minimum before it beeps then turns on the mode) - sound quality is amazing and is fully customizable within the app. only CON I see in this is needing to register and install an app to use the noise cancelling features. but once installed and registered its just another app you never notice on your phone. the texture on the sides of the headphones are soft and are easy to scratch and I haven't figured out how to use the controls on the side of the headphone yet. overall, would recommend if you want some solid headphones you know will last.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandomCustomer111,
We're glad that your in-depth review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the dedicated app support (Sony Headphones Connect app) is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Great noise cancelling headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of nice noise cancelling headphones in a while, but goodness these are great. Good styling, great battery life, really clean balanced sound, and, above all, great noise cancellation. Would highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CrisT,
Very nice! We're glad to hear that you like the battery life, sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
Worth the Hype for Me
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. Had been eyeing them for awhile, not thinking they were worth the investment, but as soon as I slipped them over my ears, I was hooked. Super comfortable, great sound, and love how much you can customize via the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnesiaB, we're glad you love the WH1000XM4 headphones! Thanks for choosing Sony! ~Earl
Went from the 2 to the 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took the jump from the 2 (had them for years finally starting to wear out) to the 4. They are of a better sound quality, deeper bass for sure. The 2's were plenty fine and clear, these are maybe a smidge clearer? Outside of the bass and a little bit in the highs not a huge sound upgrade so if your 2's or 3's are still cranking I'm not sure its worth it to jump up. That being said, the features, noise cancelling, some of the talking features, etc they are much better than on the 2s. Overall I have found these to be the best NC Wireless headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, we're glad that you appreciate all its upgrades. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great wireless headphones for work and music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been having problems finding good wireless headphones that I can use for both work calls through a laptop and cellphone calls. These definitely work well for both use cases, and allow you to connect to both laptop and phone at the same time. The sound quality is great, and wearing them for longer periods of time isn't too difficult. I'm still figuring out some things about how the ambient noise feature works, especially when it comes to Teams calls, but overall very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dmaz,
You made a right choice with our WH1000XM4! We are glad you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
I love these!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am ND and my kids are...loud. These are amazing. I absolutely love that I can adjust how much background noise comes through. They are soft and comfortable. One of the best purchases I have made. They are a little pricey - but so worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmandaR,
It's nice to know that you are very much satisfied with your purchase. We're happy to hear that you are enjoying the noise canceling capability of your Sony XM4 headphone. Thank you for choosing Sony! - Marco
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice would recommend good sound and nice feel to it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the kind review, Jasper!
We are delighted to hear that you find the WH-1000XM4 headphones Really nice! It's great to know that you are enjoying the good sound and the nice feel of the headset, and we appreciate your strong recommendation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Solid headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered this headphone based on all the hypes about XM3 and how Sony has improved over its last generation product on the current version. Overall, I am very impressed by the quality and the battery life. The sound is clear and the spatial effects are easy on the ears. The only minor complaint is that it still hurts my head a little bit after, say 2 hours of continuous usage. I need to take it down to breathe for a few minutes before putting it back on. I will see if cooler temperature helps in this regard. To summarize, I highly recommend this unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oceanblue, We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the fit and comfort is greatly appreciated. Thanks for choosing Sony.
~Ralph
Good anc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernano,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
ABSOLUTELY LOVE
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I saw a lot of reviews about these headphones and was influenced. But I could care less because THEY ARE WORTH UR MONEY. It can last days a couple days with full charge. The noise cancelling does work really well and the ambient sound feature allows me to hear things when I’m outside, so that itself is convenient. Overall 10/10. Absolutely love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best noise cancelling headphones no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best over theear noise cancelling headphones so far in the market. These are more comfortable than their predecessors and also believe that the sound quality is also improved. The structure is more stiff and sturdy then xm3. The ability to connect to to devices at the same time is very useful as I use my phone and computer at the same time. The cup size is 10% larger so they are more comfortable as well and their ability to reduce incoming sound while speaking to someone is also very useful. They have everything that I could have asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rohan,
Great! We're glad that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Amazing headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, very light on the weight. I would get headaches from my beats over the ear headphones but I have no issues with these ones. If you think over the ear headphones wont work for you, these are a great option to try out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Parisa, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work great, noise cancellation is seemless. feel comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndoniF,
Thank you for choosing Sony!
We are cheerful to hear that you're enjoying the seamless noise cancellation and that they provide you with comfort. Your feedback is invaluable, and it is truly gratifying to know that our product has enhanced your enjoyment.
Best regards,
-Fred
As outstanding as people say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This must be my 6th set of headphones. All of the others were name brand; none of them holds a candle to the Sony's. The noise cancellation is perfect; if you need to hear the person next to you, you just put your hand over the right phone and you hear them clearly. The musical sounds are bright and clear; it's the best stereo separation I have ever had. Very long battery life. I have used these headphones more in the last month that several others in a year. I cannot recommend these highly enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry,
We appreciate the positive feedback and we are glad you like the noise canceling, battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Awesome value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has a long battery life, great sound, and solid build! It is comfortable to wear for hours on end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yugonefishing,
We appreciate the 5-star rating and we're glad you like the battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David