Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! I love them! The noise cancelation is incredible and I dont have to charge them often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YesiM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Outstanding Headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from years of using gaming headsets I gotta say these are amazing they are super comfy and perfectly fit me and the battery life is amazing. The sound quality is phenomenal on its own but when paired with dolby atmos the experince is truly amazing. Works great with any game and the wireless range is pretty decient. Overall highly reccomend
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, Nerthi! We're glad that you are impressed with your new Sony WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! -Craig
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit really well over the ears and the noise canceling is great. Great sound and they hold the charge well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bizzeeme,
Awesome! We're glad you like the fit and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling, comfort, sound quality and bass are all amazing. Great work Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatcase123, Great! We are so glad to hear that you are happy with the noise cancelling, comfrot and sound quality of your new WH1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Sony WH-1000xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this sonny headphones have the best of the best (voice cancelling, sound quality, design, the app top 5, weight) i really recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giogamer,
We're thrilled that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
An Unplanned Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because my old Sony headphones broke. It was an accident. They were in excellent condition and worked fine. It's just not as comfortable anymore, and I really don't want to tape it up. I will give it away to anyone who could use it. Anyway, the new headphones work fine, and it's taking a little getting used to with the lack of controls and the swiping nonsense. I prefer the controls on the headphones. I will get used to it, I suppose. It's a personal thing; I have nothing against the sound quality or the improved noise cancellation. That is a plus, as it is way better! Minus one star because I do not like the swiping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mibo49,
Thank you for sharing your feedback! We appreciate your honest thoughts on your Sony WH-1000XM4 and understand that adjusting to new controls can take time. We're glad to hear you're enjoying the improved sound quality and noise cancellation. Your input is valuable, and we hope you continue to enjoy your new headphones.
Thank you for choosing Sony!
-Maria
amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality 10 out of 10 would recommend..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoryW,
We are thrilled to hear you’re giving the WH-1000XM4s a perfect 10/10! There is nothing we love more than hearing that our noise-cancelling technology is hitting the mark for you.
Thanks for choosing Sony.
Best regards, Eliab
I like them. I think you will like them too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea that wireless headphones could sound so good. Decent bass reponse. In addition the noise cancellation is excellent. I am in my own world with these on. No planes flying overhead, noise from fans, TV's blaring in the background and loud people. I have connected the headphones to my iPhone, MacBook, Google Chromecast, Two smart TV's and even my Desktop computer. The two device capablitiy is convenient and the phone conversations sound pretty good for both parties. The battery life is really good and charging is pretty fast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
We're thrilled to hear that you are enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great sound, annoying features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(1) The noise cancellation is great when playing music/video but when only using the noise cancellation I can still hear people speaking, it's kinda annoying. (2) The low-end frequencies are great. I do music production in these using FL Studio and Pro Tool and they perform great, better than my Beats Studio 2. (3) The Talk-to-Chat feature is annoying. I usually turn it off b/c the headphones will pick up on me singing or laughing at a movie and switch me to hearing everything around me. (4) The touch volume is annoying it doesn't allow you to slide your finger from low to max volume, instead you have to do a series of quick swipes to change the volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cwilson,
We're glad that you like the sound quality of the headphones. Your feedback about the Speak-to-Chat, touch controls, and noise canceling function is greatly appreciated.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
To change the volume continuously: Swipe up or down and hold. Release at the desired volume level.
Hope this helps. Thanks for sharing your review and for choosing Sony.
~Ralph
Amazing, Intuitive Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WH-1000XM4s have to have been my best quarantine purchase. They are my first foray into the world of noise cancelling headphones, and they surely don't disappoint. The noise cancelling feature is absolutely amazing, in that they cancel or reduce background ambient noises to a slight hum and greatly reduce the noise level of things that are louder and closer to the wearer. This allows for the best enjoyment of music in a more blissful environment. I also make good use of the quick attention feature, which requires the user to place their hand over the right earcup to pump in surrounding sounds and noises that allow one to have a quick conversation or listen for announcements (maybe if you are waiting for a flight or a train, for example). Of course, the same effect can be achieved by simply removing the headphones, or really, just the left earcup. Inside the left earcup is a proximity sensor that detects if you are wearing the XM4s - moving it away from your ear or taking the headphones off completely pauses whatever you are listening too and automatically resumes it once the headphones are back on your head. The touch controls on the right earcup are intuitive, and easy to learn as well. Lastly, don't forget about the accompanying app! From here you can create your own customized sound profiles if you don't like the way the headphones sound out of the box. There are also other features that may interest you that you can toggle on/off from the app as well, such as Speak-to-Chat (which is like quick attention mode but uses the sound of your voice to trigger it) and Adaptive Sound Control (which may toggle Noise Cancelling off if the headphones detect you are walking a lot so you are aware of traffic/your surroundings while you walk around the city) as well as others that I won't go into! Overall, a worthy purchase - these often go on sale for around $300 or if you have some Best Buy gift cards and want to treat yourself - this is the way. But hey, if you want to pay full price, I won't judge you - these are well worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theBigRa, You've made the right choice! Good to know you're enjoying the industry-leading noise cancelation, intuitive controls, customizable sound profiles using the companion app, speak-to-chat function, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam
Great comfort, sound, and battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had three sets of noise cancelling headphones in the last year and wish I would have just gotten these first. I had the 710n, which sounded good but is noticably smaller in the ears, leading to discomfort on long flights. Battery life is epic - easy two full days of use. Sony tends to be a bit bass heavy, but the app allows adjustment to your tastes. Noise cancelling is a big step up from the 710n - easily keeps up with an airplane cabin. Keep an eye out for sales as you can usually get them for $50 off or more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMex1971, We are happy that you like the sound quantity and battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Pure quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Sound is impeccable, they're comfortable and the battery lasts forever. You can't go wrong with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcstriker, Great! We are so glad to hear that you are happy with the comfort, battery life and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Get em
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gym use these headphones are amazing, the noise suppression is incredible and the audio is just as good, battery life is also long lasting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceB, we're glad you are enjoying our product product! Thanks for choosing Sony. ~Earl
Best wireless headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever owned. I bought them two years ago and the battery life and sound quality is still like it was when they were brand new. The touch controls are super helpful as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CameronJ, Amazing! We're thrilled to hear that you feel the WH-1000XM4 is the best sounding headphones that you've owned. It's wonderful to know that you appreciate the excellent sound quality, great battery life and overall features of our WH-1000XM4. Thank you for leaving us such a wonderful review! We hope you still continue to enjoy using these headphones, not only as noise canceling music listening devices, but as communication tools. Regards, Jess
Killer noise canceling without breaking the bank
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling headphones can get expensive. Despite the XM4s not heing sonys newest pair of headphones they still keep up with the quality you qould expect from sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb,
Thanks for your fantastic review! We completely agree—the WH-1000XM4 headphones offer an incredible value and continue to provide the premium, high-quality audio experience and industry-leading noise cancellation that Sony is known for.
Thanks again for your fantastic feedback, and for choosing Sony!
Sincerely,
Jenn | Sony North America.
Great but hmm.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and connectivity. Some laptops may have issues connecting. I added a bluetooth 4.0 dongle and it worked fine but when a call rings when connected to both the phone and Laptop while using microsoft teams I notice that the Laptop switches to the laptop microphone which if you are not aware public will hear you very low. I know it is a microsoft issue. It would been better if the cable for wired connection would have had a micropone so that in this case we could just go fully two way comunication wired . I did it by purchasing a cable and a Lavalier Mic and a spliting cable for both headphones and Mic. Another good feature would have been to have bluetooth connected to the phone and have audio and mic wired to the laptop . Again both devices can be connected via bluetooth and works great but the laptop is not reliable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RomanR,
We're glad that you like the sound quality of the headphones. Your feedback about its connectivity with computers is greatly appreciated. We appreciate bringing this to our attention. Computer connectivity issues will be resolved by a future software update. Make sure to install software updates via the Sony Headphones Connect app. Thanks for sharing your review and for choosing Sony.
~Ralph
Huh What Did You Say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't that impressed at first, but they got better and better. First time I really used them was for a flight from Atlanta to New Jersey, to West Africa. I probably used them for a total of about 6 hours and when I landed they were still at 90 percent power. On the flight back someone had to wave to get my attention because I couldn't hear the passenger that was 3 feet away from me that was trying to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcDee,
You made the right choice! We're glad that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Noice cancelling when wanted works great. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArleneM,
Thank you for your review! We're thrilled to hear that you're enjoying the Sony WH-1000XM4 Headphones and that the sound quality, noise cancellation, and comfort meet your expectations.
We appreciate your support and thank you for choosing Sony!
-Maria
Amazing noise cancelling, best purchase for WFH
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are quite pricey but the noise cancelling capabilities are truly high quality, better than Bose in my opinion. I'm still getting used to the voice command feature, as the headphones sometimes pause to listen when I'm singing along to music. The tech is overall really advanced and convenient. I like that I can connect it to both my phone and laptop, but I sometimes have a hard time transitioning back and forth, especially when when I try to pick up a phone call and am video chatting on my laptop, but that will likely get easier with tie
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, we're glad that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
What a refresing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted these headphones as I knew the quality of sound. I have to say I am more than impressed with them. They are comfortable, look nice and the sound is breathtaking. Walking around with them is so good as you don't miss any notes in the music. I have to say I own a pair of BOSE you guys have to work hard to compete with SONY this time. I am retiring all the other headphones I own and keeping this one alone. The price is not bad at all. They do not look cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gibby,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph