Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sexiest, best sounding, CRAZIEST NOISE ISOLATION I HAVE EVER USED IN ALL MY YEARS IN EXPLORING NEW HEADPHONES (my experience) battery life is long and when you pair it with the sony headphones app you get so many features my favorite is the ambient sound mode it like turns off everything and turns on all the mics and it honestly feels like I have no headphones on so I can have these on listening to music while getting the perfect sound quality while still engaging in a conversation with someone next to me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Does not disappoint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Very comfortable on the ears. Battery life did last as advertised. Vast improvement on phone calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ACSalter, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, battery life and comfort of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Soooo good!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation on these are absolutely amazing!! Once I have these on I focus increases like crazy. The only down side is you can’t really talk on the phone if they’re connected, you sound very muffled but that’s a given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnjaliP,
We're absolutely thrilled to hear that the noise cancellation on your WH-1000XM4 headphones is proving to be so amazing and that it significantly boosts your focus! That's exactly what we aimed for with our industry-leading noise canceling technology. We appreciate you sharing your experience regarding call quality. While the XM4s are primarily designed for an uncompromised listening experience, we're always striving to improve all aspects of our products.
Thanks for choosing Sony, have a fantastic day!
DiegoV
Good for lounging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, light weight. I wouldn’t recommend them for working out, however for lounging, they’re amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thesteel, . Amazing! We're glad to hear that you enjoyed the great sound quality and lightweight design of your Sony WH1000XM4. We understand that they may not be ideal for working out, but we're pleased that you find them amazing for lounging. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and he loves them. He said the sound is great and they drown out all noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonnie!
Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
It is great to hear they were such a hit as a gift! We're delighted to know the sound quality is being enjoyed and that the industry-leading noise cancellation is effectively blocking out unwanted noise.
We appreciate you choosing Sony!
Best regards,
Estefany
Love these!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hands down the best pair of headphones I have ever owned. They sound amazing and the noise canceling is fantastic even on planes
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamM,
Thank you for choosing Sony!
We couldn't be happier to hear that your WH-1000XM4 headphones are the best you’ve ever owned. It’s wonderful to know you’re enjoying the amazing sound quality and effective noise canceling, especially during flights. Thank you for sharing your positive experience!
Best regards,
-Fred
Perfect!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then the Bose 700, they also feel more comfortable and don't lose connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia91,
Awesome! You made the right choice. Good to know that you're enjoying the the Headphones especially by its comfort and connectivity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for sharing your feedback and 5-star rating!. Thank you for choosing Sony! -Kris
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones better than beats hands down. I bought a pair of beats studio and didn’t like the fit and sound was poor. For the price you would think the sound would be better. I exchanged them for these and wow they are awesome. The sound is great and super comfy. It took me a sec to get use to the no buttons on the headphones but I do like that you can turn them off manually vs beats that to turn it off you have to close them. So far they are running smooth and comfy. Def recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NYCArtChic, You chose the best headphones brand and we are glad that you are having a great time with them. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
Noise cancellation not working as well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling was really good until recently also the audio cuts out a lot and gets disconnected
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IvyK,
Thank you for considering Sony products.
We apologize for the trouble you're having with your WH1000XM4 headphones. To help improve the noise cancelling and connection issues, we recommend these steps:
Firmware Update to Version 3.0.1: Please install the latest software to improve performance. Instructions are here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
Reset the Headset: This clears temporary bugs without deleting pairing info. Instructions: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752743.html
Initialize (Factory Reset): If resetting doesn’t help, fully restore settings (note: this deletes all pairing info). Instructions: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
We want to get this resolved for you! If issues persist, please contact our dedicated support team for advanced help. You can find all contact options and resources at the link provided: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Sony does it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, love the different settings you can have for the environment you’re in. Noise canceling or if you want to be able to hear your surroundings as well. The battery life is pretty good while I’m the noise canceling mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeeP!
It brings us great joy to hear that you are having such a good experience with the different sound modes on the WH-1000XM4. It’s great to know that the noise canceling and battery life are keeping up with your daily routine.
We appreciate you choosing Sony!
Best regards,
Estefany
Great sound. Great Features. Great Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t traveled at all since buying these, but I have had the experience of using them at home while my wife and I were both on phone calls. The noise canceling is as good as my old Bose headphones (which my wife uses now), and the sound is spectacular, both on calls and for listening to music or watching streaming movies. They are quite comfortable and can be worn for hours without issues. I look forward to traveling again when I can really get the best out of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WFHmonitor, we're glad you like the sound quality, noise canceling feature, and comfort of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Solid headphones that compete with others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were recommended to me by an associate. The battery life is amazing, lasting me through most of my week of business travel. The touchpad is easy to use to control volume and to skip tracks. The noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianPDX,
Great! We'er glad that you are pleased with the long battery life of our WH1000XM4 as well as the noise canceling capability and easy to use touch control panel. Thank you for choosing Sony! - Marco
Absolutely Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones. I was debating between these and the Bose QC45s. After scouring the internet reading reviews, I decided on these because of the ANC, the looks, and the touch capabilities. I have not been disappointed. I love the design, the feel, and all the bells and whistles. The app on the phone also offers way more control than the Bose app. You will not regret buying these over the Bose until Bose releases their next model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kane, We are thrilled you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
AMAZING 10/10
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE these headphones, bought them months ago and they are still my everyday headphones. amazing battery life, amazing audio honestly there is nothing wrong with these headphones. they're even perfect for my healing piercings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaC, we're glad you love our industry-leading noise canceling headphones! Thanks for choosing Sony! Enjoy! ~Earl
Best in class headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've invested in. The audio quality, noise cancellation, comfort, better life, everything's on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharath,
Great! We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
XM4s - great value & continue to out perform XM5s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Beats (over the ear) headphones for many years. After listening to my son’s XM4’s, I knew there was no going back. After testing the XM6’s, while there are small upgrades, the XM4’s are proven and loved by many, including our family!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarenP,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM4 headphones have become a beloved choice for your family. Your thoughtful comparison and recognition of the model’s enduring qualities highlight the exceptional experience it continues to deliver. It’s wonderful to know that our products can create lasting enjoyment across generations.
Best regards,
-Fred
Quality sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift to my dad. He really liked it. The sound is amazing and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maureen, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony. ~Earl
Excellent Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones I've ever used. I'm not an audiophile or anything like that, though. I mostly just use them while working or while cutting the lawn (noise cancelling works great as ear protection and the music is a bonus). They are very comfortable and they sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharonR, Perfect! We're very happy to hear you've been enjoying your Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
Comfortable and great noise cancelation headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fit of it on my head, very comfortable and not that heavy. I slept in the plane wearing it and no problem. And the cancellation is the best even if it’s turned off you can only hear a muffled-like noise. The battery lasts longer than I thought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello hungryhippo,
Awesome! Thank you for your time writing this review and for the 5-star rating. We're glad you like the comfortability, battery life and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Hurt my head
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good. Good sound quality, work well with teams, etc. I returned them because of the fit. I wear headphones all day for work and these caused pain on the top of my head due to the shape. I don’t get this with the Bose quiet comfort or hyperx gaming headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will,
We are thrilled to hear your thoughts on the WH-1000XM4 headphones and appreciate you sharing your experience. It's great to know that the sound quality and Teams compatibility stood out for you. These headphones are designed with smart noise cancelling and easy controls to help keep your workflow smooth.
We’re sorry about the discomfort with the fit. Wearing headphones all day definitely calls for something that works for you and that kind of pain isn’t what we want for anyone. Your feedback on the shape compared to other headsets is super helpful.
Thanks again for taking the time to let us know how it went and for considering Sony products.
Sincerely,
Estefany