Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10563367
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Happy with the order
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase, light weight, good battery life and excellent sound quality. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Farddds, nice! We're glad you are very happy with your new headphones! Thanks for choosing Sony! ~Earl
Sony makes the best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy, easy to wear, especially with glasses. It has 3 modes: Noise Cancelling, Ambient Sound and Off and the noise cancelling is very good. There are some minor things like the battery and sensitivity to voice but nothing that is hard to get used to. It also folds up and the case is very hard so it protects. Overall I love these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisQ,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the comfort, NC/Ambient sound mode, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The Best Purchase for Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beat headphone I had in years. the headphones are super comfy and they do not slid down. they truly are noise cancellation because when i can’t hear when people call my name, i only see them mouth but no sound comes out. definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElizabethD,
Thank you for your recommendation and for giving our WH1000XM4 and 5 star rating! We are truly happy to hear that you are pleased with the amazing noise canceling capability and comfortability of our WH100XM4. Thank you for choosing Sony! - Marco
Former Bose, new Sony Fan!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 700 Bose headphones first, and while the sound was 'good', had too many issues with connections and with the Source List in the app not working when I needed it. Switched to the Sony headphones and couldn't be happier!! All my issues with Bose are nonexistent with the MX 4s. Longer battery, better sound (imo), better functionality with the controls since you have twice the surface area to work with... and the cheaper price is the icing on the cake!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dwayne, Glad to hear that you are happy with with the amazing features, battery life and sound quality of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great quality!!! Superb sound.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality!!! Cannot be beat. Wow. Just wow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaF,
We couldn't be happier to hear that the Sony WH1000XM4’s sound quality has impressed you so much. Your enthusiasm means a lot to us—thank you for sharing your experience!
We really appreciate you choosing Sony.
Regards,
Dominick
Quality headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is very comfortable. The sound quality is excellent and it has very long battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jkfam,
Great! We're glad that you like the comfort, sound quality, and battery life of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take this from someone who doesn't ever write reviews. I’d easily pick this over any Apple product. Fits wonderfully, noise cancellation is amazing, and battery life is great. Great headphones for the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erik, awesome! We appreciate your review. We're glad you like your new headphones! Thanks for choosing Sony. ~Earl
Better than the competiton
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong, the sound quality plus features and more importantly low wight plus comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RKULNYC,
Thank you for your kind words. You definitely made the right choice. We're glad to hear you like the XM4 when comparing other headphone brands in the market. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
One of the best over-ear wireless BT headsets
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned Bose QC 35 IIs, but I'm happy to be back in the Sony Eco-system. The ear cups are very comfortable and can be worn for hours at a time with minimal discomfort. A lot of convenient features such as the touch gestures, USB-C charging, and "hand over right earcup to talk to people" make this headset one of my favorite. The sound quality is on-par with the Bose, and I think the headband is more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evilmanta, Awesome! Glad to hear that you are happy with your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first noise canceling headphones. Sound is amazing, Lightweight, comfy and clever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ziggy47,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome headphones for true music lovers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. Purchased a few goodies over the holiday sale period, and these are by far our favorite. Outperform our BOSE headphones, AirPod Pros, and Jabra Elite 85Ts (yes, I know these are not earbuds). The crazy good battery life, excellent spatial/3D/360 sound through Amazon Music, makes these an even better deal. Easily 20+ hours on a single charge. Buy them, you won't regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1904J,
You made the right choice with the Sony WH1000XM4! We're glad that you like the battery life and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Buy these, you won't regret it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. Purchased a few goodies over the holiday sale period, and these are by far our favorite. Outperform our BOSE headphones, AirPod Pros, and Jabra Elite 85Ts (yes, I know these are not earbuds). The crazy good battery life, excellent spatial/3D/360 sound through Amazon Music, makes these an even better deal. Easily 20+ hours on a single charge. Buy them, you won't regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1904J,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The great escape!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them everyday. You will get lost in the music. ANC is superior. Balanced sound. Quilts material. Lightweight!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QSound,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Work Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, decent battery life and comfortable. Recommend to family & friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Holidayrelief, We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
XM4 > any other headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are way better than AirPods Pro, Beats Studio and AirPods Max are too overrated and overpriced. Offers better sound quality and headphone itself from all of those including XM5, not really worth upgrading to the new ones plus you save $50. Not much of a difference XM5 from XM4, also XM5 feel cheaper quality. Just buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImanolCampos,
Great! We're thrilled that you found the perfect headphones in the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great sound and NC function
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. I like to use these to drown out ambient noise while watching a movie. With the 360 sound imbedded into these phones it really immerses you into what you’re watching on screen. I actually prefer this to my sound bar. Also, the bass great but is not too punchy. The noise cancelling feature is my main selling point on these: drowns out a city bus and even on the subway. It may be a little pricey but you definitely get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Wow! We are glad that you are enjoying the excellent noise canceling, 360 audio, deep bass, and overall features of your newest Sony noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Excellent Headphones, Poor microphone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love these headphones, but the microphone quality isnt clear. Noise cancelling is top notch. Super comfortable. Audio is excellent. App works with ease. Auto Bluetooth switching between laptop and phone is amazing. The one negative I cant get over is the microphone quality. I have to use these for work conference calls, and the people on the other side had trouble understanding me. I'll had to return these for a pair with better mic quality. If you plan on using these as just headphones and the occasional phone call, I would definitely buy these. If you need clarity of voice for conference calls and audio blocking, maybe try something else like the Bose or Surface Headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rh612, thank you so much for the 4 Star review. We are pleased you are satisfied with the incredible noise canceling function, amazing sound quality, multipoint connection function, and comfortable fit of these headphones. We are really sorry if the microphone quality did not live up to your expectations and that it needs to be returned. This is usually not the case and the experience we wanted you to have on our premium headphones.
The issues you encounter can be fixed by performing a firmware update as it Improves Bluetooth connection stability and Improves the hands-free calling quality. You may refer to the following link for more details:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/software/00261613
We appreciate you, and we are hoping you will consider Sony again in your future purchase!
Sincerely,
Romeo
Best wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery life, very comfortable to wear. Sound quality is superb. Much better improvement over the previous model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard,
Good to know that you like the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how these headphones are comfortable and easy to pair. Thier size make them easy to transport. They have great sound as well and the bass isn't too overwhelming. I can listen to them for hours without being fatigued.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Quezo! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply excellent and great in terms of sound quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, lucifer
We're thrilled that you're loving your Sony WH1000XM4, equipped with a powerful processor that ensures premium sound quality, offering well-balanced audio with deep bass and clear mids and highs, as well as soft ear pads for long-term wear. We're glad it's hitting the mark for you. Enjoy the music! Thank you for choosing Sony! Regards, - Dominick