Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Bass, Sound quality
Amazing and Worth when on sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones have very outstanding Noise Cancelling and the bass isn’t there unless u use the headphones app. Once u use the app and define your EQ the bass is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghandi, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
Worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are amazing. Haven't had a problem at all. Battery lasts forever and easily connects to my computer and my phone seamlessly. Worth the money, and IMO better than the Bose on my own big head. My only minor complaint is how my glasses push against my head for a longer session, maybe 3-4 hours straight, but that has nothing to do with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cadavrik,
Were thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Clearest headphones I've ever heard.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever owned. I have a pair of Bose QC headphones, and the clarity of sound from the Sony is far better. The noise-cancelling is also better on the Sony. I do find the headphones are bit sensitive to touch for the the controls, but once I get them set right they are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattMattK,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony xm4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones!! Comfort lasts all day, i had these for a year and they still have that plush to them!! The audio sounds amazing as ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emelee, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great head phone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and tunes out noise pretty great. Great fit for the price .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethW, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Broduct is W in all aspects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have geat sound quality and material quality ,the headphons sit on my head perfectly and do noit weight at all. The noise cancelation is great and if you are a average human benign this will be perfect for you.:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adolfo,
Great! We're glad that you are enjoying the sound quality, design, fit, weight, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product works excellent, love using them for the gym and the sound quality is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimmyc,
We are excited to hear that your WH-1000XM4 headphones work excellent! It is fantastic that you love using them for the gym and are impressed with the amazing sound quality. Thank you for sharing your positive experience and for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Better than the previous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely when getting these I was a sceptical but honestly I don't regret the purchase. Definitely a huge improvement with the noise cancellation than the xm3. Also the ability to use no with just one but two Bluetooth devices is a plus for me since I do tend to use it with my phone and laptop. Also the comfortably has improved for the ears. Great product! Thanks Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDog, we're happy to hear that you made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Bass, Sound quality
Best headphones for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Clear sounds at all tone levels. Crisp and clear bass. Well crafted for the frequent flyer traveler. Highly recommend! You will not be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DLC1,
Perfect! Thanks for your wonderful feedback and we are delighted to hear that you are pleased with the quality of our WH1000XM4 as well as the audio performance of it. Thanks for the recommendation and for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best purchase of 2024
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ride or die when traveling - these are super comfortable and great at noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koalatea, Thank you for the 5-star rating! You made the right choice with the Sony XM4 Wireless headphones and we're glad you like it. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Other Worldy Sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to be warped into the movie or show you are watching, buy these headphones. Amazing noise canceling. Extremely comfortable. Do you want to impress that pretty classmate in the library or girl at work? Forget cool clothes, losing weight, or your haircut. Buy these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyEw,
Thank you for that wonderful feedback! We're glad you like the industry leading noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Best headset bought..Value for money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headsets for my daughter and she is very happy with the sound quality as well as battery life. Best headset bought so far and brings the Sony Quality with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunitaG, lovely! We're glad your daughter is happy with her new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life
good for the money especially on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound stage is good, and anc is good when it comes to reducing low frequency noises (airplane engine, heater, etc.). battery life comes to around 15-17 hours depending on settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi channelzero, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Roku soundbar & LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sound quality. They hook up easily to my Roku soundbar and LG tv. My complaint is that they do not easily switch from tv to phone if I get a call while watching. Very disappointing feature but I basically use them for my tv so it isn’t a dealbreaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Awesome! We're thrilled to hear you like the ease of installation and excellent sound quality of your Sony WH1000XM4. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
best headphones!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.high sound quality, very good at blocking noise and extreamly comfortable to wear - especially if you have pierced ears and you don't want direct pressure on your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roncho,
Thanks for sharing your great experience with us! We're glad to hear you like the high sound quality, comfortable fit, and noise canceling features of your WH1000XM4 headphones. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several Bose headphones and these are as good if not better than any I have used. I’m not sure what I think of the touch controls over other headphones I’ve used, but these are very comfortable with a long battery life and great sound. All that said, I think you can’t go wrong with these or Bose. Just go with whichever you prefer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hook88,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Me likey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design. Love the sound quality. But if you love deep base and loud music they arent as loud as the QC 45’s. Although, they do have a cleaner sound… Overall great but definitely think about the what type of listening you’ll be doing. Also the touch remote is annoying sometimes but thats just me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you love the design and sound quality of our industry-leading noise canceling headphones. We appreciate your feedback regarding the bass and sound level of the WH1000XM4. You can find this link helpful in isolating the low sound level of your SONY unit:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice would recommend good sound and nice feel to it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the kind review, Jasper!
We are delighted to hear that you find the WH-1000XM4 headphones Really nice! It's great to know that you are enjoying the good sound and the nice feel of the headset, and we appreciate your strong recommendation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling Headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones that didn't produce any pressure like other ones I have used so I'm able to wear them for extended hours. I also like the added feature of the software so you can tailor the sound to how you like it. I found pairing the headphones with multiple devices easy and worked without issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshCountach,
Great! We're glad that you like the comfort, dedicated app (Sony Headphones Connect app), and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great noise canceling!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The noise canceling is really great, I have young children and my one kid has a squeal that will split your ear drums. I put these babies on and tho I can still hear his squeal that rivals Mariah Carey’s highest octave range, it’s so much more bearable! Aside from that, the Sony app that comes with it is pretty cool I like to use it to change some settings. I think there’s definitely some quirks to it but overall great noise canceling comfortable and light headphones I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nerdymomof3,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph