Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several Bose headphones and these are as good if not better than any I have used. I’m not sure what I think of the touch controls over other headphones I’ve used, but these are very comfortable with a long battery life and great sound. All that said, I think you can’t go wrong with these or Bose. Just go with whichever you prefer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hook88,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Me likey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design. Love the sound quality. But if you love deep base and loud music they arent as loud as the QC 45’s. Although, they do have a cleaner sound… Overall great but definitely think about the what type of listening you’ll be doing. Also the touch remote is annoying sometimes but thats just me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you love the design and sound quality of our industry-leading noise canceling headphones. We appreciate your feedback regarding the bass and sound level of the WH1000XM4. You can find this link helpful in isolating the low sound level of your SONY unit:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Great Noise Cancelling Headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones that didn't produce any pressure like other ones I have used so I'm able to wear them for extended hours. I also like the added feature of the software so you can tailor the sound to how you like it. I found pairing the headphones with multiple devices easy and worked without issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshCountach,
Great! We're glad that you like the comfort, dedicated app (Sony Headphones Connect app), and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great noise canceling!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The noise canceling is really great, I have young children and my one kid has a squeal that will split your ear drums. I put these babies on and tho I can still hear his squeal that rivals Mariah Carey’s highest octave range, it’s so much more bearable! Aside from that, the Sony app that comes with it is pretty cool I like to use it to change some settings. I think there’s definitely some quirks to it but overall great noise canceling comfortable and light headphones I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nerdymomof3,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice would recommend good sound and nice feel to it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the kind review, Jasper!
We are delighted to hear that you find the WH-1000XM4 headphones Really nice! It's great to know that you are enjoying the good sound and the nice feel of the headset, and we appreciate your strong recommendation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great Cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The sound is great although not the best bass. They are so comfortable I can wear them for hours without feeling pressure on my ears. I really like the easy controls for skipping tracks or replaying ones I especially like. Raising or lowering volume is a snap. Of course not struggling with a cord is nice. I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MAJH,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to take advantage of the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality, liked the bass range simple to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Comfort
The Perfect Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After over a year of use, these still look just like they did on day one. They feel sturdy but are still light enough to wear for hours without discomfort. The array of features and great battery life make these a really good value. 10/10 would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonnymacintosh, we're glad you are enjoying our industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! My daughter loves them. She uses them daily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraU,
We are delighted to hear that your daughter loves her WH-1000XM4 Wireless Noise-Cancelling Headphones and uses them daily for their great sound! This model is perfect for daily use because it combines industry-leading Noise Cancellation with exceptional audio quality, a comfortable design for long listening sessions, and smart features like Speak-to-Chat and up to 30 hours of battery life, making them an ideal companion for focus, music, and calls every day. Thanks for choosing Sony!
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Best noise cancelling out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones from top to bottom. Amazing noise cancelling capabilities, which are what I care about most. Sound quality is above average and they're comfortable enough to wear almost all day. I have a small creak in my right ear cup which is a little annoying but otherwise, these things are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gramps! Thanks for the review. We're glad that you loved your headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks, -Craig
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought as a gift and he loves them. He said the sound is great and they drown out all noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonnie!
Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones.
It is great to hear they were such a hit as a gift! We're delighted to know the sound quality is being enjoyed and that the industry-leading noise cancellation is effectively blocking out unwanted noise.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound very cool features with the touch controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RichardC!
We are so pleased to hear that you are enjoying the awesome sound and the very cool features of the touch controls on your WH-1000XM4 headphones. We design these features for intuitive, seamless use!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Sony speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son as his air pods were hurting and a great one for kids
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ranjithkavali,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM4 headphones have been a great choice for your son, especially as a comfortable alternative to his previous earbuds. It’s wonderful to know they provide a better fit and enjoyable listening experience for younger listeners.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. Comfortable with great noise cancelling. Sometimes difficulty connecting with more than 1 device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer2018,
We're glad that you like the sound quality, battery life, comfort, and noise canceling function of the headphones. Your feedback about the multipoint function is greatly appreciated. Depending on the device, silent streaming can continue on the first device when the second device has a Bluetooth connection to the headphones. If this is the case, the headphones remain connected to the first device, and the audio doesn't switch to the second device.
Follow these steps to hear sound from the second device:
1. Open the Sony | Headphones Connect app, select the System tab, and make sure the Connect to 2 devices simultaneously option is set to ON.
2. Stop playback on the first connected device.
3. Close the audio (music) application on the first connected device.
You may also find these links helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Hope this improves your experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Better made than Soundcore
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and amazing sound quality. I used to have a pair of soundcore headphones that I used before these, but I needed a new pair since one of the headphones snapped off at work. These feel like they’re made a lot better, so even though they are expensive, they’re made nicely. I recommend them for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kerstin, Thank you for the amazing review! We're very pleased to hear you like the super comfortable fit, excellent sound quality, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Amazingly Amazing Sounding Headphones!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are all they're cracked up to be on the amazing reviews online! Sony has the corner on the market with over the ear headphones in my opinion. I've had some Sony wired MDRV-6 headphones for decades and they're still making them as they're one of the most venerable pair on the market still today, running around 4 Bills to get them. These Sony-WH-1000XM4's are no slouch for Wireless Headphones! I'm truly amazed with the spatiality, accuracy, and noise-cancelling qualities of these headphones. When you add in the Sony 360 Reality recordings it's truly going to take you to a whole different level. Wanna feel like you're in the studio and looking in different directions for each musician... that's what 360 is about. Very much like a live performance. I'm using TIDAL for my online music choice after reading many reviews about different services. I'm TOTALLY happy with their quality as it never fails to amaze me with their sound and they offer the Sony 360 music too! I'm sold on these, and the only headsets that compare are my wired Sony MDRV-6's. I don't like to buy things twice as I like to get what I want the first time, and I'm very happy. You might pay a pretty penny for these, but they're worth every hard earned penny you spend!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, very clear sound. Light weight, durable battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your comment, JorgeC! We are delighted to learn that you are satisfied with the outstanding sound quality, lightweight design, and impressive battery life of your WH-1000XM4. We appreciate your choice of Sony! - Romeo
- Pros mentioned:Sound quality, Weight
yayy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love these headphones! theyre light so i can wear them for hours and my ears wont hurt. also the build is high quality. very sturdy. i used to use beats before and they glue on their pieces..so over time, they fall apart..but when i look at the sony headphones, theyre not glued on. theyre stitched together. excited to continue using them!!! :D
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vivian, Great! We're glad that you love your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is good. Need improvements in noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NaveenK,
Thank you for choosing Sony.
We're honored to hear that you appreciate the sound quality of the WH1000XM4 headphones. We regret any inconvenience caused by the noise cancellation performance and recommend reaching out to our support team for further assistance and a thorough evaluation of the issue.
Please contact them at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
We appreciate your valuable feedback and thank you for bringing this to our attention.
Best regards,
-Fred
- Pros mentioned:Bass, Sound quality
Excellent, deep base; great noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, super deep base, excellent noise cancellation. Really happy with this purchase and I find them to be better than more expensive BOSE options. Easy to pair with my iPhone and MacBook Pro. My only suggestion would be to use slightly nicer material to make it look and feels a bit more premium.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramsey, We are so glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl