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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 12,567 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son for Christmas after he broke his older pair at the gym. He loves these and requested the same exact ones! Loves the sound quality and charge life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Diane,
      What a nice Christmas present! We are delighted to hear that your son loves his WH1000XM4 and enjoying the superb sound quality and battery life of his XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for headphones and sounds awesome. Go get one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dreo,

      Thank you for your fantastic 5-star review of the Sony WH-1000XM4! We are really happy to hear you found them at a great price and think the sound is awesome. We appreciate you recommending them!

      Thank you for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing system that fits perfect, the sound is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinHasCovid, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Best headbanger bass headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being huge into edm heavy bass music, it was an easy choice to pick these! Best headphones ive ever owned and the battery life is good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maeggy,
      Good choice! We are very thrilled you chose our Sony WH1000XM4 and we are happy that you are enjoying the sound quality and long battery life of your new XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are replacing the M2s. I loved those and after using these they are definitely a step up. I love that I no longer need an audio cable most of all. They are very comfortable and do a superior job of noise canceling. These are the best on the market. There are plenty of expert reviews out there and all of them are spot on. This is a superior product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattinPA,

      Awesome! We're glad that you're happy with the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    SONY OTE - Navy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a hard time buying over the ear headphones that didn’t cause ear pain after some time of wear and these are just so comfy, so lightweight, and super beautiful. Love them so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KriziaM, Thanks for the sharing your experience with the Sony XM4 wireless headphones. We're glad that you appreciate the design of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've bought so far. Exceptional quality and noise canceling feature, very comfortable. I imagine these to be the perfect headphones for the winter. Will recommend this to a lot of friends for sure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grace,

      You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM4 review - amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Must buy. Amazing sound and great audio quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SabrishkumarP,

      We are really happy to hear that you find the Sony WH1000XM4 to be an amazing product with outstanding sound and audio quality. Thank you for your enthusiastic recommendation and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVEEEE THEM

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so inlove with my headphones because they’re so loud and i love the noise canceling and they’re so aesthetically pleasing love them forever. battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslyP,

      Perfect! We're glad that you like the sound quality, noise canceling function, design, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with great noise cancellation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones I've ever purchased. It took me awhile to finally decide to lay down the money for them since they are a little pricy, but totally worth it! I really struggle when it comes to finding the right headphones. Earbuds will NOT stay in my ear, no matter what make, model or kind they are...so that leaves me with over-the-ear headphones. I have gen 1 AirPods but I'm constantly adjusting them to make sure they don't fall out...which they still do on occasion and it's really frustrating. I also fly a lot, and trying to listen to music or watch movies while on the plane is always a struggle because I end up holding the Pods into my ear so I can actually hear over the noise. These bad boys take all of that away. The noise cancellation feature is exactly what I was looking for and I love being able to just put my palm to the side to hear what someone is saying to me. I debated between these and the AirPods Max but these won out because of price, they aren't as heavy on my head and they come with a carrying case. Definitely worth the money! Only con, they do make my ears sweat after awhile, but not bad enough to knock them for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenjammin, We're very pleased to hear you feel the WH1000XM4 is the best headphones you've purchased! Good to know you like the industry-leading noise cancelation, comfortable fit, and overall features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Wh-1000 xm4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. Anc is one of the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HT614,

      We're glad that you are enjoying the comfort, sound quality, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound controls are amazing. I love the noise cancelation and how it can automatically adjust to what you are doing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAD369,

      That’s wonderful feedback! We are thrilled you love the adaptive noise cancellation and the intuitive sound controls on your WH-1000XM4 headphones. The ability to automatically adjust to your activity is a key feature we are proud of, ensuring you always have the perfect listening environment.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the XM3. Purchased the XM4 for my wife. Great spatial sound from our A/V receiver. The noise cancelling is superior. Comfortable to wear. Maybe the best headphones on the market. Sony quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamueljL, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones with great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones that I have ever used. Sound quality is great and sounds very lifelike without the over exaggerated bass. Very comfortable and easy to use controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamO, we're glad you like the ease of use, comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the model before this thinking they would be the same and save myself 50$! Nope.. returned it a week later and got these! Hands down the best over the ear option! Great sound and great feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Haw6421,

      That's great! We're happy to hear that you like the sound quality and you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing an alternative to in-ear buds that gave me issues, I moved back to over ear headphones with this set. The experience has been great so far. The sounds are rich and vibrant. Connectivity has been flawless. I have no regrets so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarkTank, Excellent! We're thrilled to hear you like rich and vibrant sound and seamless Bluetooth connectivity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, very comfortable on the ears and noise is very loud and clear! Beautiful color/design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC, Thank you for sharing your wonderful review of your WH1000XM4! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you find it very comfortable during use and you appreciate the silver color and overall design. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and sound cancellation. Many options to alter sound and can disable sound cancellation if you want to. Long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sara, Awesome! We're thrilled to hear you appreciate the amazing sound, top-notch noise canceling feature, long battery life, and a variety of presets and custom features using the Sony | Headphones Connect App. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. I have an old version of Sony noise-cancelling headphones and was very please with their performance. But THESE are way better. The size, the quality, the way they hug your ears (you tend to forget you are wearing them) is awesome. I truly recommend them. The sound quality is beyond perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony = one of the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I bought my girlfriend a pair of Klipsch on-ear headphones a few years ago that she used mostly for flights. Her ears would get sore, so I decided to give my brother the Klipsch and buy her a set of these. She loves them. They sound a bit better and have noise-cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RTGOD,

      You made the right choice in upgrading to the Sony WH1000XM4! We're glad that your girlfriend is enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US