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$349.99
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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 12,567 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound controls are amazing. I love the noise cancelation and how it can automatically adjust to what you are doing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAD369,

      That’s wonderful feedback! We are thrilled you love the adaptive noise cancellation and the intuitive sound controls on your WH-1000XM4 headphones. The ability to automatically adjust to your activity is a key feature we are proud of, ensuring you always have the perfect listening environment.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the XM3. Purchased the XM4 for my wife. Great spatial sound from our A/V receiver. The noise cancelling is superior. Comfortable to wear. Maybe the best headphones on the market. Sony quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamueljL, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones with great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones that I have ever used. Sound quality is great and sounds very lifelike without the over exaggerated bass. Very comfortable and easy to use controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamO, we're glad you like the ease of use, comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the model before this thinking they would be the same and save myself 50$! Nope.. returned it a week later and got these! Hands down the best over the ear option! Great sound and great feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Haw6421,

      That's great! We're happy to hear that you like the sound quality and you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing an alternative to in-ear buds that gave me issues, I moved back to over ear headphones with this set. The experience has been great so far. The sounds are rich and vibrant. Connectivity has been flawless. I have no regrets so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarkTank, Excellent! We're thrilled to hear you like rich and vibrant sound and seamless Bluetooth connectivity of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, very comfortable on the ears and noise is very loud and clear! Beautiful color/design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VanessaC, Thank you for sharing your wonderful review of your WH1000XM4! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you find it very comfortable during use and you appreciate the silver color and overall design. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and sound cancellation. Many options to alter sound and can disable sound cancellation if you want to. Long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sara, Awesome! We're thrilled to hear you appreciate the amazing sound, top-notch noise canceling feature, long battery life, and a variety of presets and custom features using the Sony | Headphones Connect App. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever used. I have an old version of Sony noise-cancelling headphones and was very please with their performance. But THESE are way better. The size, the quality, the way they hug your ears (you tend to forget you are wearing them) is awesome. I truly recommend them. The sound quality is beyond perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony = one of the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. I bought my girlfriend a pair of Klipsch on-ear headphones a few years ago that she used mostly for flights. Her ears would get sore, so I decided to give my brother the Klipsch and buy her a set of these. She loves them. They sound a bit better and have noise-cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RTGOD,

      You made the right choice in upgrading to the Sony WH1000XM4! We're glad that your girlfriend is enjoying the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best to buy headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Recommend it to people who are looking for new headphones with a good bass and clear audio. This is better than the beats studio/beats studio pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeGoose,
      Perfect! Thanks for your recommendation and 5-star review. We are truly happy to hear your satisfaction with the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SONY XM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended by a friend and after adjusting the initial settings the quality is amazing! very comfy for everyday wear and even wear them to the gym with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Jayla! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    best to get on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for what you’re getting, this is in line with the more premium wireless headphones however I cannot justify the msrp. I would say wait for this pair to go on sale if you really want it. There are more cheaper options but this is one of the best wireless headphones you can get on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Thanks for sharing your 5-star review and experience with the Sony WH1000XM4. You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great audio. Easy to use and to carry on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KrystinaA, Fantastic! We're thrilled to hear that you're enjoying the comfortable fit, exceptional sound quality, user-friendly features, and portability of your WH-1000XM4! Thank you for choosing Sony. - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is great on these headphones. The controls on the headset is easy to use with no problem with accidental touches. The battery life is good for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sevsun,

      Thank you for the amazing review! We're honored to hear that you're enjoying your WH-1000XM4 headphones. It's wonderful to hear that the ANC (Active Noise Cancellation) is living up to your expectations and that you find the controls easy to use without accidental touches. We also appreciate your feedback on the battery life, as we designed these headphones to keep you listening for extended periods of time!

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy it If you want quality sound and bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with great sound quality l. Quality bass, clear sound. Awesome noise cancellation. Only issue is it does not stay on head if using in gym and laying over bench.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ashh,
      That's awesome! We are truly delighted to hear your satisfaction with the audio quality of our WH1000XM4 and also with the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones true clean deep rich sound Excellent noise cancelation durable design in my opinion better than the newer version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duckaduck, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony xm4 headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and battery life is very good as well it doesn’t die fast and the audio is very customizable with the app overall it’s a great headphone for everyday use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndyE,
      That's nice to hear that you are amazed with the sound quality of our Sony WH1000XM4 as well as the long battery life. With our XM4, you can enjoy listening to your favorite music without distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best on the market right now in terms of noise cancellation and value. I compared these to the Bose 700s and for me, these win all day, every day. They are lightweight, hold a charge for forever it seems, and have a fully functional app so you can fine tune your settings. Awesome headphones, you won't regret it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLA2018,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nice design. It fits well to my head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rpere64xxx, Wow! Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional sound quality, comfortability, design, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is very good, I enjoy using them at the gym or when running. It’s super easy to get them connected to your phone and works flawlessly

    I would recommend this to a friend