Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Sony XM4 Over the Ear NC Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding, comfortable headphones. Useful for travel, music, and conference calls. Great call quality. Effortless connection to multiple devices. Noise canceling works great - highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2FakeHipsDontLie,
Fantastic! We are extremely pleased to know your satisfaction with amazing performance of the WH-1000XM4. We truly appreciate your recommendation!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you very much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
AMAZING headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE these headphones. I use them for just about everything. The noice canceling is by FAR the best i have had. I can go walking next to traffic and not hear a single noice. I'vebeen on planes and couldn't even hear the planes taking off. If you need a pair of headphones to block out your kids or your nagging wife, these are for you. Block out the world abs just be with your intrusive thoughts with these headphones. I actively show people these headphones and have talked people to bordem about them. I try and get everyone I show them to to but a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atreyu, Fantastic! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Touch controls
Good headphones, slightly cheap feeling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, excellent noise cancelling. Touch controls aren't exactly my favorite but these headphones make up for it everywhere else. Only real complaint is the headband feels a lot cheaper than the older WH-1000XM3s, instead of soft touch plastic it's a really awful feeling scratchy kind. Not encouraging at nearly $300
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan,
Thank you for sharing your experience with the XM4 headphones. We're glad to hear that you are enjoying the great sound and excellent noise canceling function of the unit. We're sorry to hear that the headband of the unit did not live up to your expectations. We value your feedback and take it as an opportunity to improve our products and services in the future. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life
My girlfriend loves it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend couple days ago. She kept taking my airpods pro because of the ANC. These provide ANC and are stylish while doing so. My girlfriend fell in love instantly and uses them all day because of the 30 or so hour battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
You made the right choice! We're glad that your girlfriend is enjoying the noise canceling function, design, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Best Value and Audio Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best over the ear headphones ive ever owned. Great sound quality and they are super comfortable. Noise cancelling is great but would be better if the transparency mode was a little better sound can be a little muffled and hard to hear compared to AirPods Max or standard Air Pods Transparency modes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nshawn43, Ecellent! We're glad that you like the sound quality, comfort, and noise canceling function of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and comfortable. I will buy again for my children
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyfF, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Amazing Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. My priority when doing just about anything. Love the volume, bass, noise cancellation and no shocking when sweating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinktacular, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
good for sensory overload
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They excel at noise cancellation and the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelG,
Thank you for choosing Sony!
We're honored to hear that your WH-1000XM4 headphones excel in noise cancellation and deliver great sound quality. It’s rewarding to know they’re enhancing your listening experience so well. Thank you for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
The best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these are the best ANC headphones on the market. I have owned the XM2, XM3 and now the XM4. yes they are pricey but i happen to buy mine when they were on sale. these fit perfectly around my head and ears and now they offer synching between 2 devices. if you buy these you will not be disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayJay89,
Great! We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Nice color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are easy to set up and use. They connect to my TV automatically when I turn them on, unlike my previous set where I had to connect through settings every time. The sound is really good. I got these on sale for $279 and they are worth it. The midnight blue sold at Best Buy make them really stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGfridge, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is really good and sound leakage is nonexistent. The only thing is somethings they can fall off because they are a little to big. But overall I love them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexaP.
That's fantastic to hear! We're thrilled you're loving your Sony WH-1000XM4 headphones and that their noise canceling and sound isolation are hitting the mark for you. We appreciate your honest feedback about the fit. While we design our headphones for a comfortable experience for a wide range of users, we understand that head size and shape can vary, and sometimes they might feel a little big.
It's great to know that, despite that minor point, you still love them overall! Thank you for your 5-star review and thanks for choosing Sony!
DiegoV
- Pros mentioned:Battery life, Sound quality
Best headphones out there
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones, have had them for maybe over 4 years or so. Love the custom eq settings and app. Love the noise cancellation feature! And battery stays charged for so long!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, Amazing! We're very pleased to hear you've been enjoying your Sony WH1000XM4 for four years! And glad to hear you love the custom EQ setting, app, exceptional noise cancellation, and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and connection is amazing and they are light and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesR, Thank you for the positive review! We're delighted to hear you like the amazing sound quality, excellent connectivity, and light and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Great Noice Cancelling Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great both for music and for plain and simple noise cancellation. They're easy to operate and very comfortable around the ears. They work well with iPhone and other IOS devices: easy to connect and the app is helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi douknowhatimean, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Perfect sound for Sony Lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone has excellent sound and decent battery life. It has a comfortable weight and impressive designed to the users. The bluetooth connectivity is fast and efficient and when using the headphone for phone calls, the audio has a crystal clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tongresman8, We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Review of Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, gave us the information we needed to find exactly what we wanted. Excellent product, recommend it to anybody looking for a comfortable, style and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgardoH, Awesome! We are so glad o hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality, Weight
Super lightweight!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noice cancellation. Light weight. Soft. Comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neni,
Great! We're glad that you like the weight, comfort, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the comfort and mic quality is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Sony on the come up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far, the best noise canceling headphones on the market. The durability of the materials and the build of it really does, make you feel like these are top of the line headphones, and not like those other ones where they use cheap materials. The comfort on this thing is immaculate, and I have a big head, so that says a lot. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shabadinglabadong,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Worth the upgrade for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a college student that travels a lot for school. I got the XM3’s last year and they were easily the best headphones I’ve ever had until I got my XM4’s the other day. For me it was worth the upgrade just to be able to connect to multiple devices at once. The noise cancelling seems slightly better, but it was already very impressive. I notice slightly more clarity in sound with the new ones as well. The sensor that pauses the music when you remove the headphones isn’t the best because I like to hang them around my neck instead of removing them completely so the music will resume on its own. I’ve gotten so used to pausing as I’m taking them off that it’s not really an issue to me. Placing your hand over the ear cup to activate ambient mode seems to work much faster compared to the XM3’s which was a big improvement for me. I haven’t noticed much of a difference in comfort. I got the silver XM3’s and XM4’s, and the new ones are closer to actual silver/gray with each section matching while the XM3’s have a bit of gold in the color and the color isn’t consistent. I see a lot of people recommending the XM3’s since they’re cheaper now but in my experience that will just leave you wanting more.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and good sound quality. Highly recommend for people who will be wearing headphones for many hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dalton,
Great! We are truly delighted to hear that you are pleased with the sound quality and comfortability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation - Marco