Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Definitely recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have bought. Love the sound it is very clear. Very light and comfy fit for my big ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evyazh, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort
Best XM headphones
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The XM4 are honestly the best one from the series. The comfort best the 5 and of all has the same features
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic feedback, BrandonC!
We're so pleased to hear that you consider the WH-1000XM4 to be the best in the series. It's truly rewarding to know that you find the comfort and features to be superior. We designed them to provide a premium and comfortable listening experience, and your comments are a testament to that.
Thank you again for being a Sony customer!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best Headphones Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! The noise cancellation feature works great. Even if you don't want to listen to music, just having the noise-cancellation feature on is amazing for blocking out outside noise. The only thing is that the sound does leak if you are in a very quiet area if the volume is around 75% full volume. These work great for working out, however, if I'm doing pilates or yoga, they tend to slip. Totally recommend buying them. I bought them during the time that amazon had their prime sale, so I was able to get them cheaper!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyG,
Awesome! Thank you for sharing your feedback on our Sony WH1000XM4. We are very happy that you are pleased with the noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Bass, Sound quality
Zoom Calls + Good Base + Multi-device Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, perfect bass, good for Zoom calls with in-built 5-microphone system, and nice noise-cancellation. The noise cancellation can be adjusted in the app if you want to still be able to listen to ambient noise. Overall, very satisfied with the product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB, Perfect! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Super comfortable and the sound is just chefs kiss
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and love them. Sound quality is amazing . I’m able to talk on the phone with no issues. I believe it’s worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SavannahH,
Great! Surely no regret! We're glad that you love your new Sony WH1000XM4 for its comfort and audio quality. We're happy as well that you were able to use the headphone for taking calls with no issues. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Excellent upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the twos and figured it was time to upgrade to the fours and although aesthetically there may not be much difference besides color options the sound is really great & being able to connect to two devices helps as well. Dry confrtoable and light in weight.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound dampening quality. I use it for more than just listening to music. The battery lasts days at a time, literally. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorA, amazing! We're glad you like the sound quality and battery of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Better than the Xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over the Xm5 because it folds up. Easier to store. Good sound quality. Noise canceling top notch. Comfortable to wear long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaysonG, Thank you for purchasing the Sony WH1000XM4! We're very pleased to hear you like the fold up design, great sound quality, top notch noise cancellation, and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise canceling that I have ever had. They are comfortable to wear for extended time and sound great. The app to control them could use some improvement. My Beats Studio 3 headphones work more seamlessly with iPhone but aren’t as comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, we're glad that you're enjoying the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the app is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Just wow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure you’ve heard how well the headphones are already so I’m gonna keep it short: Save up for it if you can, do 4 installment payment method, something! These headphones are so worth it! I’m a noise canceling QUEEN and these headphones deliver one of the best sounds I’ve ever had. With Apple airpod max you might get great sound as well but one thing about apple accessories is that they don’t last long. These Sonys will literally last you forever and the app literally allows you to customize your liking on how you want your audio and the clearity mode makes you hear everything it’s quite amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi r234, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality, Weight
No brainer upgrade from XM2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noticeable improvement in the noise cancelling over the XM2 model. Also like the quicker charging AND the fact that they feel the same but are nearly an ounce lighter than the XM2. Definitely worth the upgrade. Probably wouldn't upgrade from the XM3 though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaveMiLB,
Awesome! We're thrilled that upgrading to these headphones was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
What I needed for school in a busy household.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling are a must in my household of gamers. Even if I am not listening to a lecture, the noise cancelling headset amazed me when I did not hear my boys playing and laughing together. also the headphones are comfortable on and around the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BacktoSchoolMom, That's great! Good to know that this is what you're looking for in a Wireless noise-canceling headphones. And, we're glad to hear you like the comfortable fit and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
XM4's are great! (If cash isn't an issue)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely incredible headset! Separates instruments well, can handle some bass, great and full sound, very good noise canceling. Noise canceling is best when playing a little higher than 50% volume, and truly helps you disconnect a little bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Logan,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
really good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality , really helps me focus without noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user758590,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM4’s excellent quality helps you focus by reducing noise. It’s rewarding to know how our technology supports your concentration and daily activities.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and comfortable as well!!Awsome headphone!!Fully recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laury007, Thank you for the 5-star rating! We're thrilled to hear you like the amazing sound and comfortable fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Best wireless NC headphones 2020
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is crazy good and they sound good for what they are, not up to the level of Sony's audiophile grade headphones but they still sound pretty clean and are enjoyable to listen to. They're pretty comfortable aswell and have a good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeatonHowe,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Love These Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones. Excellent sound! Great canceling noise too. Was great on the plane. Long battery life! All around great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryH,
That's perfect! We are thrilled to hear that you are pleased with the audio quality and noise canceling capability of our WH1000XM4 as well as the long battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Sony WH1000 NC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, works and sounds great, travels well... This'll be my second purchase, since my first was a gift from 4 yrs ago and still works reliably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ambibian, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new Sony TV so naturally hadto get some new headphones. These are much better than my old ones. Sound quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mocsam,
Thanks for sharing your experience with us.
We're delighted to hear you're enjoying your new WH-1000XM4 headphones and that you're noticing the significant upgrade from your old ones—that's thanks to their outstanding sound quality and top-tier noise cancellation!
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality, Weight
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suprised at how lightweight the headset is, and not bulky at all. The sound is great and if you use the accompanying app you can customize the touch shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deni,
Great! We're thrilled that you like the weight, design, sound quality, dedicated app (Sony Headphones Connect), and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph