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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 12581 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 12,581 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Battery Life. Amazing Sound. 10/10 Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristifano, That's awesome! We're thrilled to hear you appreciate the long-lasting battery and amazing sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we're looking forward to your next purchase!
      -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mx4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noice canceling and decent sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JovannyR, We’re glad to hear you’re loving the excellent noise canceling and enjoying the sound quality! Those features really make them stand out for a top-notch listening experience. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great for under 200$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little old but for under 200$ they are a fantastic deal and a great gift!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, Zuccaro!

      We are so pleased to hear that you feel the WH-1000XM4 headphones represent a fantastic deal for under $200! While newer models are available, the XM4 continues to deliver industry-leading performance, and we agree that it makes for a great gift and an exceptional value.

      It's rewarding to know that this headset continues to be a favorite among our customers.

      Thank you again for sharing your experience and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Popular with musicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in music and every professional popular musician and producer has a pair of these . My daughter is in music school and asked what’s best and her professor mentioned the Sonys. We love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomK,

      Amazing! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live these headphones they are still holding up today one year later

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngelH,

      Thank you for choosing Sony!

      We're excited to hear that your WH1000XM4 headphones are still performing well after a year! It’s wonderful to know they continue to deliver the quality and experience you value. Thank you for sharing your positive journey with us—your support truly encourages us to keep creating products that stand the test of time.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is your sign to go for it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, outstanding audio, sleek design and flexible/convient layout! Noise canceling works exactly as described, love my headphones. Glad I went with these instead of the airpods max, truly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yareli,
      Perfect choice! We're truly happy to hear that you are satisfied with the overall quality and features of our WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM4 Wireless Noise-Cancelling Over-the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again! Sound great and are comfortable to wear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marty,

      Awesome! We're thrilled that you like the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonny head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not think the sound canceling was legit but after using this unit it blew me away. the noise canceling is really great . this is the best unit compares to Apples and beats.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, Thanks for your 5-star review. We are happy that you like the noise canceling feature of your new Sony WH1000XM4 headphones. You chose the best brand. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very confrortable. Easy to use and connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, That's really cool! Thank you for this amazing review of your WH-1000XM4 headphones. We're glad you love the excellent sound quality, comfortability, easy Bluetooth pairing, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New pair after the WH-CH700N. Noise Cancelling is just too amazing, put music on and you won't hear anything else but the music. Many cool features like automatically switching to ambient sound and analyzing your ears to optimize both the noise-canceling and the sound. Midnight Blue is a cool color too, looks like the iPhone 12's Pacific Blue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anhh, Thank you for upgrading to your new headphones! Good to know you're enjoying the industry-leading noise cancelation, excellent sound, and overall features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the door buster deal was too good to pass up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      We’re thrilled you were able to snag such a great "doorbuster" deal on your WH-1000XM4 headphones! It’s wonderful to know you’re enjoying the quality and value of your new pair.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I’ve been a Bose customer over the years. After watching countless reviews I decided to give Sony a shot at my business. The richness of the sound for these headphones is flat out amazing with excellent noise canceling! I primarily use these when playing XBOX Series X and they work flawlessly Now go get yours and game on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thedude, We're very grateful for this positive feedback on the WH-1000XM4 Wireless Noise Cancelling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review after a Month: (Good for Casual use)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first headphone. Pros: Sound quality, touch functionality, It detects when you speak and turn of the noise cancel for a while Cons: Ear hurts after wearing it for a while, Touch is sensor is low quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarshG, Thank you for your honest review. We are glad to hear that you are enjoying your WH-1000XM4 headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is perfect!! the sound quality is amazing although the volume seems to not be able to go that high :/

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cirke, Glad to hear that you are happy with the sound quality of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second pair of this headphones for my girlfriend as her birthday gift, she absolutely love it. 1000X better sound quality than competent products. Definitely reccomend this headphones than Airpods pro max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamarthkumarA,

      Wow! We can’t thank you enough for purchasing two! We're glad to hear that your girlfriend loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with great sound and comfortable fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maxwell45, Thank you for the 5-star rating! We're glad to hear you like the great sound quality and comfortable fit of the WH1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM4 Wireless Noise-Cancelling Over-t

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucking for a good quality ear headphone, Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black are the best! I can't be using the vacuum and listen to my favorite music at the same time the noise is complete cancel plus the price was unbeatble

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chapis, Thank you for the amazing review! We're glad you like the color, excellent noise canceling feature, and overall features of your Sony WH-1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to go around my ears because of piercings and these fit great! Great sound quality as well, noise cancelling without the headache that my airpods pro give me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ruth, we're glad you like the sound quality and noise canceling feature of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality and noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of high-end headphones and the first in a long time to have noise cancelling. Previously I had a pair of Sony MDR-XB950B1. There is really no comparing the XM4's to them. The only thing that was "better" with the 950's was the bass. But that was only if you were a fan of really fake "boomy" bass. Highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hstahl,

      Thank you for the recommendation! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      Thank you for choosing Sony and enjoy your headphones!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tammy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a pair of Bose back for exchange. I made the right choice. Such amazing quality of sound and easy to use. Many features and so easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyC, Thank you for upgrading to your new Sony WH1000XM4! You've definitely made the right choice. We're thrilled to hear you like the amazing sound quality, ease of use, and newest features of this headphones. Thanks for choosing Sony! -Sam Sony_US