Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Daughter loves it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them. They never leave her side. Worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EOSR6, That's great! We're pleased to hear your daughter loves her new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphone for traveling. Well made should last many years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi geopoet, Awesome choice! We are so glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating and for choosing Sony! -Carl
Great Sound has a price and quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality sound, a little annoying so many settings. Disappointing to have return it due to a malfunction after 6 months.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GadgetKid, While we're glad to hear you like the great sound quality of the unit, we regret to know that you had some malfunctioning issues with it and it had to be returned. For future reference, we can offer assistance by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. You may contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider Sony in your future purchase. Thanks for sharing your feedback.
Regards,
Sam
Headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great except for no adjustment for smaller heads
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ronr,
Thank you for providing your review on our WH1000XM4. We are happy that you like the overall quality and performance of our XM4. Thank you for choosing Sony! - Marco
A+
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+ product. Highly recommended! Great gift for holidays!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Snake1085, Great! Good to know that these headphones were a perfect gift for the holidays! We appreciate the recommendation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Jess
One of the best one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had used beats studio and also beats solo pro but none can beat sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
Great but still loves her Bose.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife for her b-day. Wanted to give them a try and they were replacements for a pair of Bose. She enjoys some aspects over her Bose but she’s still a Bose girl.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shoyq4,
You definitely made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great noise cancelation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For noise cancelation and to block out cubical mates chatting, this one works great, It is also nice you can turn off the noise cancelation thru smart phone if needed. Worth the price on black Friday
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Razer, Thank you for the great review! We're pleased to hear you like the excellent noise cancelling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Good pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good pair of headphones and would recommend to everyone looking for a new great pair for sure
I would recommend this to a friendBut would recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish a tad more bass. Other capabilities are solid. Recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CesarT,
Thank you for your purchase and for your feedback. We're glad that you like the overall quality of our XM4. We highly appreciate your comment regarding our WH1000XM4. This will help us improve our product. Thank you for choosing Sony! - Marco
Amazing NC, good ergonomics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible performance, great sale price Do. Or fly without them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atters, Fantastic! We're glad you like amazing noise cancellation, comfortable fit, and overall performance of your Sony WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Silly QUESTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase went fine, now send me another survey after it is installed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YOUAREMAKINGMEWORK,
Thank you for taking the time to write this review. We're glad that all goes well upon purchasing the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony and enjoy your new headphones! - Kris
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , gift for my husband and he hasn't take them off .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kiki, We are glad that your husband likes his new Sony wireless noise canceling headphones. You chose the best for him! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent
Only sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise reduction at its finest! I can’t hear my wife’s snore and farts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi obsin,
Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, headphones are great! Glad i got them on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pbj1290,
Perfect! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
One of the best Noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was good but I end up being allergic to them so I had to take them back but other than that a definite buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ebony, thank you so much for the review. While we are glad you are satisfied with the outstanding sound quality and incredible noise canceling function of our WH-1000XM4, we are sorry if you feel allergic when using these headphones and that it needs to be returned. You may find the information provided on the link below helpful to this concern:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
We appreciate you, and we are hoping that you will consider again Sony in your future purchase!
Sincerely,
Romeo
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these. Not the biggest fan of the app, but like the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing! I would recommend these to anyone looking for new headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleSmith,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony.
~Ralph
Ferris bueller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amzazinnnnnng Lo ed them they were perfect amazinggg
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ferris, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as Christmas gift from husband to study and work while kids have virtual school.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBfan4,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph