Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Great spund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as great compatibility with iphone. Works better with android
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pugster, thanks for choosing and purchasing our product. We appreciate your feedback regarding the compatibility of your Sony unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
I experienced latency with TV use
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for watching TV. Unfortunately I experienced latency, audio and video on a TV can be out of sync. The issue is probable due to the use of bluetooth. RF headphones do no have latency issues. These headphones are probably excellent for just audio.
I would recommend this to a friendDidn't work out for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to like these headphones as I had a great need for the noise canceling feature so I could hear less of my noisy neighbors and concentrate better while working from home. I found the headphones very heavy and uncomfortable, but my deal breaker with them was the high amount of moisture condensation in the earcups when wearing them for any length of time and the noise canceling produced a constant white noise that could not be drowned out with any music or media playback.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tetsuo, Thank you for the feedback on your experience with your WH1000XM4. We're glad to hear you like the excellent noise canceling feature of your new headphones. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Hope this helps. -Sam
Great Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones. Connection via Bluetooth was easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AirTagEasy,
Thanks for commenting!
We are really delighted you are satisfied with the exceptional performance & ease of connection of our industry-leading Noise Canceling headphones, WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Stellar Headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best friend loves it! One of the best headphones in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chetan,
Thank you for such a great review! We're glad your best friend loves the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your feedback! - Kris
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my friend and he loves them!!! Not to mention the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Great gift! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones charge fast! Beautiful color n overall my first time buying headphones and definitely recommend the Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amos, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones for work and they work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mich,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Just wish that when the headphones switch between devices, it was more seamless and wish there was a manual option to switch between devices on the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi storm,
We appreciate your review of the headphones. Your feedback about the multipoint function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Thanks for sharing your review and for choosing Sony!
-Ralph
Very good headphones. Very helpful consultants.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Very helpful consultants and purchase process.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtaoj, Awesome! We're glad you had such an awesome shopping experience and thank you for purchasing the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Si
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid 4 peanuts out of 34 McDonald’s and that’s a pretty good rating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raciscucumber,
Awesome! We are glad you like the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Sound great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grand child so very happy to received it. Was a Christmas gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shortie,
Wow! Thanks for commenting!
We are extremely pleased to hear you find our WH-1000XM4 perfect as a Christmas gift. We are also delighted that your grandchild is very happy with these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Best noice canceling headphones in the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones and ease of purchase. Only drawback is it not being water resistant
I would recommend this to a friendBest Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones, the best ones I have ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patrick,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yesyesyeydyeysyeysgeysgs dud are that soo goood omgmggg
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thisshitsallgood, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets for the price. Sony is great for this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoyo, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I ordered the headphones it came really quick the. Next day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
No regrets
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. You'll be glad you purchased this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KIWICABRERA, Awesome purchase! We are glad to hear that you made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony WHAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great noise canceling! By the bluetooth signal is easily interrupted! My Bose headphone were much better!!
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loved this for bike riding. It motivated him to ride his stationary bike!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leach,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph