Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Love these!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling feature. Fits well. Overall a great headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RodneyR, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the incredible sound quality as well as noise cancellation and overall fit of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess
Love these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.super good quality and they are so comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello anonymousj,
Great! We are very excited to hear that you are pleased with the quality and how comfortable to wear our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great Headset!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and Easy to use with great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user291076,
Very nice! We're happy to hear that you like the sound quality, easy to use features and comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
one of best bluetooth headphones available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Make every buck count.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user69420, great! We're glad you like the battery and sound quality of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Sony's on one once again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent. the sound quality is amazing, and the noice cancelling is simply unparalleled. I sat at my kitchen island, not 3 feet from the sink, and didn't hear it running for 30 minutes with the NC on. Planes are silent regardless of where you sit. Not the cheapest things on the market, but if you can swing the price, they are 100% worth the money. If there's any downside, it's the pairing and management through the sony Headphones app. Setting them up was confusing, but once you figure it out, you're golden.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GLJS, we're glad that you like the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
10/10 recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable. The audio is good and when you turn them on, you literally cannot hear anything around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lynn, we're glad you are enjoying the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user697416,
Amazing! We're glad that you are enjoying the noise canceling function and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
4 years ago...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones back in 2020, needless to say I think they're still some of the best headphones on the market. The sound quality is amazing. I tave my headphones everywhere. They are so durable
I would recommend this to a friendBrand response from SonyListens
Posted .That's indeed amazing, LucasG! We're glad you are impressed with the quality of the headphones. Also, we hope you'll find to check out the newer version of this headphones. Enjoy and thanks for choosing Sony. -Craig
Amazing sound and the best noise cancelling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst part about this headset is the 20 hours of play time versus its brother that has 50 hours but the sound quality is vastly different. The sound quality on these are amaze balls beyond dre beats. Sad fact is that I have been bed ridden and had lots of time to spend in the hospital. These headphones made those nights bearable with the noise canceling feature like no other and I was able to hear what I wanted to hear from my movies or music. The sound is pure ear candy. I am cheap and purchased these during the last Octoberfest from BestBuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrAL, we're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We also appreciate your feedback about the battery life. Thanks for sharing your review and for choosing Sony. ~Ralph
Sony WH1000XM4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphone. Got it on sale. Good sound and connects very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user179960,
Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
good quality NC headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are good quality but the top of them still hurt my head from time to time despite the cushion. but the ear parts are very comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrisD, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Recommend for students
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nose canceling feature is amazing, super comfortable and easy to navigate app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user542, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great look, great feel on your ear! Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user890020,
Awesome! That's nice to hear that you appreciate the sound quality, design and comfort of your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Perfect headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much I have tried many other headphones and they’ve never worked out for me until I decided to try these out and these were my favorite they’re so comfortable and I recommended them to every single one of my friends and they’ve gotten them to, and they said positive things about it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pizzalover1234, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Not Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable, I'm very unhappy with this product,
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DukensleyB,
We regret to hear that you are not satisfied with the WH1000XM4. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband depending on your head shape. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00282845
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and very good battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uli17rayados, Excellent! We're very pleased to hear you like the great noise cancellation and long battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Excellent headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality headphones, very comfortable and provide superb listening experience at home, traveling or in a noisy office.
I would recommend this to a friendBrand response from SonyListens
Posted .HI Hedo,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes this was nice super good love the sound super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user802866, We're glad that you are impressed with the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Sony head phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy to use,very comfortable. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kbeard, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and easy to use, good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user824037, Thank you for the positive review! We're glad you like the comfortable fit, ease of use, and superb sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam