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$349.99
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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12562 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 12,562 reviews
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while! They really do last for a long time and I never want to take them off !!! Amazing quality for listening to music. :-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,
      Thank you so much for your wonderful review! We are pleased to hear how much you're enjoying the WH-1000XM4 headphones. It's great to know that they provide you with such long-lasting comfort and exceptional sound quality for your music. We appreciate your feedback and are glad that you've found them to be a worthwhile investment.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good for my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter pushed to purchase the headset, It has good noise canceling features. They are comfortable, easy to charge, the battery last a long time and look good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi M23Robert, You've made an excellent choice! We're glad you're enjoying the excellent noise canceling feature, comfortable fight, easy and quick charging function, and long-lasting battery of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good gym and Studying headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not gonna lie i really like using them for the gym and school. Good battery life, yet to die on me and i’ve had em for 4+ months

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexP,

      We are thrilled to hear that your WH-1000XM4s have been such a reliable companion for both school and the gym over the last four months! It’s great to know the 30-hour battery life is holding up for your busy schedule; if you ever do find yourself running low, remember that just 10 minutes of charging can give you up to 5 hours of playback.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Still going strong two years later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my teenage niece and she uses and takes them everywhere. Headphones are still good, durable, sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StephanieT,

      Thank you for choosing Sony!

      We're honored to hear that the WH-1000XM4 headphones have become a reliable companion for your niece, offering great sound and durability for everyday use. It's wonderful to know our product is helping enhance her experiences wherever she goes.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get them now!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    THIS is the noise cancelling you want!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't typically review products or give unsolicited recommendations, but I've gotta say, if you need headphones with some SERIOUSLY effective noise cancelling, these are what you want. I loaned mine to my boyfriend last night so he could watch TV while I practiced drums, and he fell asleep on the couch with them for a solid 2 hours while I banged on drums 6 feet from his head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoguePisigit!
      We are thrilled to hear how well our headphones performed. It's a great example of the powerful noise-canceling capabilities of the WH-1000XM4. We're glad they provided such a peaceful listening experience, even during a drum practice. We really appreciate you sharing that story with us!

      Thank you for choosing Sony!
      All the best,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony >>>>

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, great sound, they cancel noise as soon as their turned on and the battery life is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ashri,
      Nice! We are thrilled to hear that you are pleased with the audio quality, noise canceling capability of your new Sony WH1000XM4 and how it perfectly fits to your head/ear. Also, we're glad that you appreciate the long battery life of the unit. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony > Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better sound quality than Beats. had been using Beats solo and studio prior to this but converted to using Sony now. this product has superb battery-life and better design for wearing all day. Sony > Beats seriously!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi boomboomroom,

      You made the right choice with these Sony WH1000XM4 headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones, worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Light weight. I use them for watching TV on my Google TV and they work and sound great. Excellent dynamics and fantastic battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kimh, That's awesome! We are glad that you are having a great time using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously the best wireless headset. It’s lightweight, comfortable, and the sound is absolutely the best. We have compared to other headsets such as Arctic series and Razer, and these beat those out by far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi latishaw24,

      You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Loved the headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony XM4 headphones are amazing! They're lightweight and compact, making them perfect for travel. The noise cancellation is fantastic, and I love how easy it is to control the volume and answer calls with just a simple touch on the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tejaswi, Awesome! We're glad you like the lightweight and compact design, portability, fantastic noise canceling, and ease of use of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great over the ear headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. They cut off all the sound around you. Nice deep bass. Pretty comfortable. Connect to my Samsung galaxy S 21+ and my Apple iPhone 12 pretty easy.I think they are worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojosoul, That's awesome! We're truly please to hear you're happy and satisfied with the features, comfort, incredible sound quality, and overall performance of our industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great pair of headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pair of headphones! I've been eyeing it since last year and finally decided to purchase a month ago since it was on sale. It's my first pair of noise-cancelling headphones, and I was definitely impressed by this feature. Sound quality is great, and I find it's pretty user friendly. As someone who wears glasses, I found it was comfortable to wear and didn't make my glasses dig into my head, which a previous headset of mine did. Can't wait to continue using it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiaangelaO,

      You made the right choice! We're glad to that you love the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sync with me Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this fits on my ears, it's comfortable and sounds good. The problem is when I have it connected to my tv, the audio and connectivity will have a delay sometimes and I have to either turn the headphones off or go through the sounds menu back to the headphones again to have it in sync again. Hopefully this is just a blip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deevs, Thank you for the awesome review! Good to know you love the comfortable fit and great sound quality of your new headphones. The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games.
      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Midnight Blue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific sound quality and excellent noise cancelling. Battery life great. Very comfortable and adjustable. Nice blue color. Handy case with all the extras you will need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewHP, Awesome! We are so glad to hear that you are happy with the overall performance of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Recommend to everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my girlfriend and she absolutely loves it. She's been raving about the noise cancelling, especially when I'm playing games with my friends because I'm quite literally screaming. She uses it to dance and workout too and they fit perfectly and don't fall out even when she's moving around a lot. Looked up reviews comparing this model to the XM5 and didn't see much of a difference. She just liked the design of the XM4 more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhillipT,

      Amazing! We're glad that your girlfriend is enjoying the noise canceling function, fit, and design of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Exceptional Noise Cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and comfortable headphones. The noise cancelling is so good I can hear almost nothing when turned on. I used them on the plane and it cancels so much noise. I highly recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyG,

      Perfect! We're glad that you like the noise canceling function and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones for the gym!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose quite-comforts died out on me. I took advantage of the recent sale for these and loves them. The noise cancelling feature is top notch and fits perfectly with no movement during squats and bench presses at the gym. Overall love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Claude,

      That is excellent news! We are delighted that you took advantage of the sale and are thoroughly enjoying your WH-1000XM4 headphones. It's fantastic to hear that the noise-cancelling is top-notch and that they fit perfectly and stay secure even through your squats and bench presses at the gym!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing definitely worth the purchase great battery life good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DavidL! We are so happy to hear that you find the WH-1000XM4 headphones amazing and definitely worth the purchase. It's wonderful to know you're enjoying the great battery life and sound quality. We designed these headphones to provide a premium and long-lasting listening experience, and we're thrilled that they're meeting your expectations. Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the WH1000XM2. Headphone is much lighter and more comfy than the XM2. Sound quality is almost the same, but noise cancelling is definitely better. Can't wait to fly again in a plane to really test these out.

    I would recommend this to a friend