Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10735493
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great for frequent flyers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id be the first one to say that these headphones are expensive. However they are worth the money for the sound quality and sound deadening alone. I have to travel a lot for work and these have been added as a must have when packing. When turned on you can barely hear the hum of the engine of the plane. Screaming baby, no problem with these headsets. Sitting next to a constant burper or someone that clears their throats; no worries the headphones got you. Ultimately these headphones are worth every cent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SHAEC,
Thank you for choosing Sony!
We’re delighted to learn that your WH-1000XM4 headphones have become a vital part of your travel experience! It’s fantastic to see how their exceptional sound quality and top-notch noise cancellation are enhancing your work trips. Thank you for sharing your thoughts on the pricing of the headphones.
Best regards,
-Fred
Amazing headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely the most comfortable headphones I have owned. Charge lasts for a very long time. The app makes dialing in the custom EQ very user friendly through a system of option one or option two choices that tailor the sound to your liking which made it perfect for me. The noise cancelling also makes it so I’m not having to use a high volume which is great.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
good headphones! :)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone purchase was a choice well made! i love everything about it. the noise cancellation is amazing, the sound quality is perfection, and i love how it’s features are customizable through the app! it is pricey but for all the features it offers, i would say it was worth it. i debated a lot between these and the airpod maxes, so glad i went with these. it didn’t dent the bank as much, they’re foldable, lightweight, and the battery is long lasting!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mari, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Would recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Good design and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User919489, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and amazing noise cancellation of your WH-1000XM4. Glad to know you appreciate the sleek design of these headphones that is also noteworthy. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality, Weight
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Momentum M2 before, was deciding between Bose 700 and this one, really like sound, decent call quality, light weight and comfortable, makes my ears sweaty though. However will see moving forward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGIL, you definitely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Get them now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Best headset ever!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headset is so comfortable to wear. After 16 hrs on a plane, my ears don’t ache because of the supreme padding. I bought Bose, which are supposed to be the best, don’t waste your money on the Bose. The Sony really is noise cancellation! Even screaming babies & loud crying kids on a plane were silenced. I will buy another Sony headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CLinSonoma, we're glad you our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
The Last Headphones You'll Ever Buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day. I sit, walk and workout while wearing them and can wear them up to 4-6 hours. They can get a little warm when doing cardio, but any over-ear headphones will have that result. I've even dropped them a few times and haven't had any issues. They're the highest quality headphones on the mass market and I'm more than likely going to purchase the earbud version of these. The app integration is seamless for controlling levels & details (both on apple and android.) You can plug them in the aux or bluetooth it up, either way the sound is clear no matter what. Love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aphillips2096,
We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Top tier by Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I’ve ever had. The sound is amazing, the noise cancelling is amazing, and they are very comfy. The battery life is impressive and I am so happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sb1234,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using things headphones for work and I will say it's worth the money. I use these headphones for work and and can say these headphones exceeded my expectations. They're comfortable and can be used non-stop for 8+ work days without causing any headaches, or sweat. The audio is crisp and with the app I can change the mode settings based on my location to see how much noise cancellation I want. The headphones come with a small travel case, aux cable (if you don't want to use bluetooth), and a charger. Con: The microphone isn't the best Pro: I have 4 budgies and have been able to block them out thanks to these headphones when I'm working!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M1234, Awesome! We're glad to hear that the WH1000XM4 has exceeded your expectations and you feel that it is worth its price! And good to know you appreciate the comfortable fit, excellent sound quality, Sony headphone connect app customization, and the added headphone case.
To ensure optimal call quality, please make sure that the firmware is up to date using the companion app.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
A great headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I’m sad Best Buy no longer sells it directly but they are affordable and sound great. Mine broke at the hinge. I now have the xm6s which are amazing but I wish they had bass like the xm4s and maybe the same comfort.
I would recommend this to a friend - Pros mentioned:Comfort
My XM400.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Behaves just as I want it to be. When I talk the music stops and then it starts again! Amazing! The comfort is so amazing - doesn’t hurt my ear even though I have been using it for over 3 hours. I am very impressed by the look - simple and elegant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AyushP, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Long lasting battery life.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very comfortable compare to beats and the sound quality is great. Battery life is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flamingobakery, Thank you for your awesome review! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Quality over loudness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 stars. The crispy, smooth sounds controlled by the connection eq make these headphones great. Noise canceling could be a bit stronger, giving more volume. They lasted three days on full charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shakescobar!
Thanks for the feedback! We are thrilled to hear you're enjoying the crispy, smooth sounds and connection EQ of your WH-1000XM4 headphones. We designed these features to give you precise control over your listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Amazing.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Its packed with super easy and useful features, such as speak to chat, touch controls, voice assistant, etc. The app is also very useful! All around, great headphones. The Noise Cancelling is INSANE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyS,
Great! We're glad that you like the noise canceling function, Speak-to-Chat, touch controls, voice assistant feature, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Perfect headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Excellent bass, yet clear vocals. I use it for rap music, but all other music sounds excellent. I am using them wired mostly, so I cannot comment on the use of the noise canceling yet. But I have tried it out, and it blocks out a lot of noise. Beautiful matte look in midnight blue. I love the case and accessories. The only issue I can point out is the top of my head hurts a bit from the headband after an hour use, but its not enough to knock a star off. The ear pads are very plush and comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari, We are glad that you like most of the features and capabilities of your brand new Sony wireless headphones. Sorry to hear that your head hurts a bit after using the unit for an hour. You can always adjust the length of the headband according to the size of your head for a more comfortable wearing experience: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html.
WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
My favorite current headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checked out a bunch of reviews comparing Xm4 and the studio pro before purchasing and I feel like I mad the best choice getting the xm4s noise canceling is fantastic and sound quality is good. The only con for me is that I wouldn’t use them in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechFan,
It is great to hear that you feel you made the best choice and that you find the noise canceling to be fantastic with good sound quality. We designed the WH-1000XM4 to be a premium travel and everyday companion, and we are delighted its performance exceeds expectations.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Easy to connect with my phone/laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MairaA, Awesome! We're glad you appreciate the great sound quality, comfortable fit, and easy Bluetooth pairing of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING!! Great sounds, great feels. Would purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Sharmin!
We are absolutely delighted to hear that you love your WH-1000XM4 headphones and are enjoying both the "great sound" and "great feels." It's rewarding to know that the combination of our industry-leading audio quality and premium, comfortable design is making such a positive impression.
We appreciate you letting us know you'd purchase them again!
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Best purchase of 2020
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic headphones. The earcups are very soft and comfortable. The headphones are not so tight that they hurt my head after a few hours. They are tight enough that they stay on securely when I move my head about, though. The headband's cushion is comfortable and don't flatten my hair. I've been wearing these every day for my 8-hour work from home days and can confirm that the battery life, sound quality, and comfort are top notch. Noise cancellation is excellent and even when I'm listening to quiet classical music I can't hear my family talk right next to me. Absolutely fantastic. Pairing with my iphone xr was a breeze with the matching sony headphones app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bommie,
Great! We're thrilled that you're enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph