Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10772217
Customer reviews
Rating 4.7 out of 5 stars with 12532 reviews
(12,532 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
AWSOME
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones turn out to be good and they are comfortable I use them in gym all the time they cancellation on them are good as well battery last long too
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM4 headphones! It’s fantastic to hear that they are contributing positively to your fitness journey at the gym. The WH-1000XM4 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your workout without distractions. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Buy it- it's good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked super well and I am satisfied. Would recommend this to someone looking for a great quality, over-ear headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ViaC,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Traveling companion
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for travel, mainly on airplanes. Excellent sound quality, maybe a little bass heavy depending on your preferences, but you can correct for that. Good noise cancellation, and the transparency and passive modes are good features. I like the combination of physical buttons and the touch sensitive controls for forward/back, pause/play, and volume. Not as comfortable on the top of my head as I remember my Bose QCs were, foam could be softer or deeper.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer,
Great! We're happy that you found your traveling companion headphone! Thank you for sharing your honest feedback on our Sony WH1000XM4. We're thrilled to hear that you are pleased with the sound quality, noise canceling capability as well as the physical buttons and touch sensor controls. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Worth it on sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and comfortable..excellent sound quality
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PixelatedViews,
Very nice! We're happy to hear that you like the sound quality, comfortable and light weight design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
MG headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Comfortable on the ears and head. Great noise canceling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, MattG,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a fantastic day!
-DiegoV
Rated 5 out of 5 stars
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is lovely and works great. The noise cancellation is quite nice and from the month that I’ve had it, there have been no issues. My current favorite headphones!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sykkulvx,
Thank you so much for sharing your feedback! It's a truly pleasure to hear that you’re happy with your WH-1000XM4 headphones. We're glad to know they've become your favorite!
The noise cancellation technology really sets these apart, providing an immersive listening experience by blocking out unwanted sounds. Plus, with features like long battery life, touch controls and adaptive sound control, they’re designed to keep up with your lifestyle seamlessly.
We appreciate your decision to go with Sony!
Warm regards,
Estefany
Rated 5 out of 5 stars
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! i wear them while working out and they lightweight and don’t slip off. The noise canceling is amazing and senses the noise levels around you to adjust accordingly. easy controls by swiping your finger on the right ear for volume and skipping songs. definitely recommend.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jade,
Thank you for sharing your feedback. It's nice to hear that you can enjoy your workout sessions without any distraction from the surrounding noise, thanks to the awesome noise canceling capability of our WH1000XM4. Good to know that you also like the sensor touch control. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
AWESOME SOUND!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones that I've ever put on, highly recommended!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Electronicssgeek,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM4 headphones have delivered such an exceptional audio experience for you. Your high recommendation means a lot to us and motivates our team to continue crafting products that bring enjoyment and quality to our customers’ lives.
Best regards,
-Fred
Rated 5 out of 5 stars
As outstanding as people say
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This must be my 6th set of headphones. All of the others were name brand; none of them holds a candle to the Sony's. The noise cancellation is perfect; if you need to hear the person next to you, you just put your hand over the right phone and you hear them clearly. The musical sounds are bright and clear; it's the best stereo separation I have ever had. Very long battery life. I have used these headphones more in the last month that several others in a year. I cannot recommend these highly enough.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry,
We appreciate the positive feedback and we are glad you like the noise canceling, battery performance of the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Solid pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound quality, but bluetooth connection can be spotty at times.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABorder,
Thank you for your feedback. We're glad to hear you're enjoying the sound quality of your WH-1000XM4 headphones. We're sorry to hear that you're experiencing issues with the Bluetooth connection. Please try unpairing and re-pairing the headphones with your device. If the issue persists, please contact our support team directly for more advanced troubleshooting.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Sony WH-1000xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me this sonny headphones have the best of the best (voice cancelling, sound quality, design, the app top 5, weight) i really recommend it.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giogamer,
We're thrilled that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and sounds excellant. The noise cancellation allows me to enjoy my music.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GregoryT, thank you for the five-star rating! We are pleased to learn that you're enjoying the WH1000XM4 outstanding sound quality and their industry-leading noise cancellation technology! Thank you for choosing Sony. Best regards, -Jenn.
Rated 5 out of 5 stars
Awesome value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset has a long battery life, great sound, and solid build! It is comfortable to wear for hours on end.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yugonefishing,
We appreciate the 5-star rating and we're glad you like the battery performance and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
I like them. I think you will like them too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no idea that wireless headphones could sound so good. Decent bass reponse. In addition the noise cancellation is excellent. I am in my own world with these on. No planes flying overhead, noise from fans, TV's blaring in the background and loud people. I have connected the headphones to my iPhone, MacBook, Google Chromecast, Two smart TV's and even my Desktop computer. The two device capablitiy is convenient and the phone conversations sound pretty good for both parties. The battery life is really good and charging is pretty fast.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddie,
We're thrilled to hear that you are enjoying the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Great sound, annoying features
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.(1) The noise cancellation is great when playing music/video but when only using the noise cancellation I can still hear people speaking, it's kinda annoying. (2) The low-end frequencies are great. I do music production in these using FL Studio and Pro Tool and they perform great, better than my Beats Studio 2. (3) The Talk-to-Chat feature is annoying. I usually turn it off b/c the headphones will pick up on me singing or laughing at a movie and switch me to hearing everything around me. (4) The touch volume is annoying it doesn't allow you to slide your finger from low to max volume, instead you have to do a series of quick swipes to change the volume.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cwilson,
We're glad that you like the sound quality of the headphones. Your feedback about the Speak-to-Chat, touch controls, and noise canceling function is greatly appreciated.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
To change the volume continuously: Swipe up or down and hold. Release at the desired volume level.
Hope this helps. Thanks for sharing your review and for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Love these headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These fit really well over the ears and the noise canceling is great. Great sound and they hold the charge well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bizzeeme,
Awesome! We're glad you like the fit and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Good anc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, excellent anc snd comfortable. I buy it with the xm3 sony hradphone warranty..
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fernano,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling, comfort, sound quality and bass are all amazing. Great work Sony!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatcase123, Great! We are so glad to hear that you are happy with the noise cancelling, comfrot and sound quality of your new WH1000XM4! If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great comfort, sound, and battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had three sets of noise cancelling headphones in the last year and wish I would have just gotten these first. I had the 710n, which sounded good but is noticably smaller in the ears, leading to discomfort on long flights. Battery life is epic - easy two full days of use. Sony tends to be a bit bass heavy, but the app allows adjustment to your tastes. Noise cancelling is a big step up from the 710n - easily keeps up with an airplane cabin. Keep an eye out for sales as you can usually get them for $50 off or more.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMex1971, We are happy that you like the sound quantity and battery life of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
Amazing, Intuitive Noise Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony WH-1000XM4s have to have been my best quarantine purchase. They are my first foray into the world of noise cancelling headphones, and they surely don't disappoint. The noise cancelling feature is absolutely amazing, in that they cancel or reduce background ambient noises to a slight hum and greatly reduce the noise level of things that are louder and closer to the wearer. This allows for the best enjoyment of music in a more blissful environment. I also make good use of the quick attention feature, which requires the user to place their hand over the right earcup to pump in surrounding sounds and noises that allow one to have a quick conversation or listen for announcements (maybe if you are waiting for a flight or a train, for example). Of course, the same effect can be achieved by simply removing the headphones, or really, just the left earcup. Inside the left earcup is a proximity sensor that detects if you are wearing the XM4s - moving it away from your ear or taking the headphones off completely pauses whatever you are listening too and automatically resumes it once the headphones are back on your head. The touch controls on the right earcup are intuitive, and easy to learn as well. Lastly, don't forget about the accompanying app! From here you can create your own customized sound profiles if you don't like the way the headphones sound out of the box. There are also other features that may interest you that you can toggle on/off from the app as well, such as Speak-to-Chat (which is like quick attention mode but uses the sound of your voice to trigger it) and Adaptive Sound Control (which may toggle Noise Cancelling off if the headphones detect you are walking a lot so you are aware of traffic/your surroundings while you walk around the city) as well as others that I won't go into! Overall, a worthy purchase - these often go on sale for around $300 or if you have some Best Buy gift cards and want to treat yourself - this is the way. But hey, if you want to pay full price, I won't judge you - these are well worth it!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theBigRa, You've made the right choice! Good to know you're enjoying the industry-leading noise cancelation, intuitive controls, customizable sound profiles using the companion app, speak-to-chat function, and overall features of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam


















