Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Confortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones Sound great and feel great. I chise these iver the xm5 due that these food better for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PLOS, Great! We're delighted to know that you are enjoying the excellent audio quality, overall features and good to hear these headphone are awesome for traveling. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Bass, Sound quality
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome audio quality, very good bass and I can hear all the small details on each song and movie. The headset construction quality is amazing, the touch is texturized, and keep it tight. Very good ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Icaro, Awesome! We are so glad to hear that you are happy with the sound quality and Noise-canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
WH-1000XM4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good. Noise cancelling is good. Bass is definitely there but would not recommend if you are a basshead and looking specifically for bass. The feature to connect to 2 devices at once (a phone and laptop for example) works very well. I can get a call, end the call, then automatically switch back to my laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi phil,
We're glad that you like the sound quality, noise canceling, and multipoint function of the headphones. Your feedback about the bass quality is greatly appreciated. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Head Phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones hands down amazing sound quality fire
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelM
It is great to hear that you are loving the sound quality of your new WH-1000XM4 headphones! We are so happy to know they’ve earned the title of "best headphones" in your book.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
XM4s are whatever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, after having these headphones for a while, I think they're all right. I bought them because I was going on a big trip, and on the plane, they held up pretty good and were nice to have. However, I also brought my AirPods to see the difference, and to be honest, it wasn't that much of a difference that 300 dollars is buying you. These headphones sound great, and that's pretty much all they offer: good-sounding wireless headphones. However, I can't say it's worth the $ 300 price tag. I'd say if you're looking for good quality headphones,s they're other options better for your pocket to,o and If you already own noise canceling wireless headphones like AirPods Pro 2nd gen or of the same generation, I'd say just stick with as these headphones are really that much of an incentive to buy them they're also from 2016
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best Headphones bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a good pair of headphones that were noise cancelling but didn’t give me a headache. These were perfect! The app allows you to adjust ambient sound or switch to noise cancelling and the sound is so crisp! If you’re wearing them and walking around, it will automatically switch you to ambient so you can hear your surroundings. I am in loveeeee with the matte color too and for a fraction of the price of AirPod Max’s!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ellem, We are thrilled to hear that your new Sony WH1000XM4 wireless noise canceling headphones are perfect for you and that you love them. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Fantastic headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise canceling, sound quality is really good and they last forever. I charge them maybe once every 7-10 days and use them daily, absolutely obsessed with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5-star rating! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass, Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're great headohones and the sound quality is amazing. Theyre more bassy than other headphones in my experience. after about 8 months of having them, they had a few connection issues but that got sorted out by not using them for a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aryonna, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! a daily wear for me and i was on the fence at first. super cute & the sound quality is beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hannah,
We're thrilled to hear you love your WH-1000XM4 headphones and that they have become a comfortable, stylish part of your daily routine with beautiful sound quality!
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Simply Awesome Get these Cans!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I own Beats StudI 3, Power Beats 3, Bowers & Wilkins PX7 and P5, Bose Soundsport, Bose Buds and now Sony M4 and I'm shocked how great the sound. The Ultimate Test Luther Vandross - Evergreen, Impossible Dream and of course Superstar (Live). Wow found app setting on the equalizer "Voice" it reduces the instruments and elevates the vocals - Simply Smooth; Take it to another level set the EQ on "Excited ." Prepare to be blown away. They run close with the Jabra but because the are over the ear better reduction of noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WirelessEnthusiasts, you definitely made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Comfortable with great sound quality and amazing noise cancelling. Wore these on a flight to Europe and was able to sleep with them on and keep them on for the duration of the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBee,
Amazing! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Great sound very comfortable! Great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
A great Bose option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 3 pairs of Bose headsets over the past 30 years. They are certainly great especially for air travel. I recently updated to the newest Bose headset and was a bit disappointed at the lack of features compared to what Sony offered. I returned them and bought the Sony. Everyone has different sound preferences, but to me the Sony sounded a bit better and have more features at the same price point. They even seemed more durable. Also, no proprietary Bose connectors. Great case. I think Bose has fallen behind in keeping up their innovation over the last few years. Perhaps success has caused them to think they don’t need to keep up with the market and rely on name only.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NetworkEngineer,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Very good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good and the multi-connecting really helps. The battery is really good. The noise cancellation and mics are top class. Someone looking for premium headphones can go for these. I think the main con will be the speak to chat. I always keep it disable. Overall it's been more than a month and I am really happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sriharsha,
Thank you for the positive feedback. we are glad you like the multi-connection and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Comfort, Sound quality
Best headphones I've owned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The noise cancelling is great and the audio quality is fantastic. I wear them most of the day while I work and they're light and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QualityMonitor, We're glad to hear that you appreciate the features of this unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Hear Ye! Hear Ye!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable headphones that block outside noise. I have enjoyed using them when flying as I can listen to my tunes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundpurchase,
Very nice! We're glad to hear that you're enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, comfortable on the ears, you can change the settings of how you want to cancel your soundings
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cookie,
Wow! That's nice to hear that you are loving your new WH1000XM4 for its awesome noise canceling feature, comfortability and how you can customize the settings to your liking. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality, Weight
Perfect Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my daughter for Christmas, she loves them. Noise canceling ia great, not heavy either.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Tinj! We're happy to hear that your daughter loves them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort
Needs more bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are comfortable and look great. Controls work great. The over all sound doesn't have enough impact. Needs more bass to provide a fuller sound. I adjusted the EQ as much as possible to achieve the sound I was looking for, but just couldn't get there. My XB900N headphones have spoiled me. Sony, please bring back the XB900N rather than the current XB910N.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Gaiden,
Thank you for your purchase and for leaving your feedback. Your feedback is highly appreciated and will help us improve our future products. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
5 stars
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones perfect for workouts (running, lifting)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devin,
Thank you for your feedback! We are happy to hear that you find the WH-1000XM4 comfortable for your workouts. Please keep in mind that these headphones are not sweatproof or waterproof, so we recommend keeping them dry to ensure they continue to perform their best.
Thanks for choosing Sony.
Best regards, Eliab