Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$227.99
Save $226.01
The comparable value is $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12586 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 12,586 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my husband who reads audible books, due to being legally blind. He is still learning how to us effectively and even came back in the store and received assistance. He is very pleased. We always receive excellent customer service! Thank you. Rosemary

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Card,

      We're glad that these headphones are very helpful for your husband's needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones under $400

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, ANC works well and EQ options are phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalP, awesome! We're glad you like the sound quality and noise canceling feature of your headphones. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best use for gym and in office. Noise cancellation was good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpiesJ, thanks for taking the time to share your experience with the Sony - WH1000XM4. This pair of headphones blend our advanced noise canceling with, exceptional sound quality and a range of smart features for an unrivaled listening experience wherever you go. We hope you continue enjoying the product, thanks for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Headphones no other headphones that are better good audio and just overall a good looking pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelM, wow! We're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm4 headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever heard in my opinion! I would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KamrenC,
      Excellent choice! We're happy to hear that you are enjoying your XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for sister after she kept stealing mine. Very easy way to absolutely cancel out all the house noise, to the point where siblings or parents have to knock em off your head. Especially good deal when on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Noise Canceling Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The noise canceling is great. I can work in quiet, even while my Grandson watches TV and/or plays switch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanneG,

      We appreciate you taking the time to share your experience with the SA-RS3S speakers. It's wonderful to hear that the new sound is so much better and that the clarity has been a great benefit for you both.

      We are very sorry for the pairing difficulties you faced and for the confusion with the included instructions. We understand how frustrating that can be. We're happy to hear you found a helpful online guide and were able to get everything working. Please know that our support team is available from Monday to Friday 9am - 9pm ET and weekends 10am - 8pm ET. May you need further assistance you can reach out to us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks again for your review, and for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality very good features easy touch control but too expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kratos, We value our value your feedback regarding the price of this WH1000XM4. We're glad to hear that you appreciate the sound quality and features of the headphones.
      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Canceling Headphones period.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think sony would be able to improve from its wh1000xm3 but they have some how. Noise canceling is better, they sound amazing and the fact that I could get them in this best buy exclusive midnight blue color, it was totally worth the upgrade for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gym headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for working out, plus the noise cancellation is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moises, Great! We're thrilled to hear they are your go-to choice for working out and we're glad you like the top-notch noise canceling of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    WH-1000XM4, Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase, it is a high-quality product and the seller provided very good service. Everything was great. I recommend this store for your purchases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful feedback, ManuelJimenez! We are beyond pleased to hear that you are enjoying your WH-1000XM4 and that you had a great experience with both the product and the service. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your satisfaction. If you have any questions or need support in the future, please don’t hesitate to reach out. Enjoy your audio experience!
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound!! Really block outside noise.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and constable, block outside noise. Good quality, nice sound. Really like it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethR, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound perfection

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are comfortable, clear sounding and loud. The noise canceling is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasB, Awesome! We're thrilled to hear you like the comfortable fit, clear and powerful sound, and exceptional noise canceling feature of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for noise canceling and

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing and the noise canceling works as advertised. I was pleasantly surprised that I could also sync up to two devices at the same time. I currently have my laptop set up and it switches seamlessly between the two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatMaestro, You've made an excellent choice! Thank you for purchasing our WH-1000XM4 headphones. We're delighted to hear you're enjoying all the improvements we made on these headphones, especially the Multipoint connection, excellent noise canceling, and amazing sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the amazing review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet please !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good .Year is 2024 and it's still good if you compare to other headphones !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bozkurt, great! We're glad you like the sound quality of your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear clearly now

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the best out there. As a Dj I have tried lost of headphones but this one is way above the beats, Bose, and other. Great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VirgilioT, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these and was considering the Beats but the salesman at best buy told me he had this pair and worth the value he was right

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fozzy, we're very glad to hear you're loving your Sony - WH1000XM4 headphones! Sounds like you got some solid advice—there's nothing better than finding a product that truly lives up to the recommendation. Enjoy the exceptional sound, comfort, and value, and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing noise cancelling, the gestures are great, and the sound is amazing. I love these headphones and I recommend them to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AryaN, we're glad you like the noise canceling, gestures controls, and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home can be a cacophony of leaf blowers and landscapers. These headphones did the job well enough to be able to hear and concentrate in meetings. Easy to set up with my smart phone and comfortable to wear for long periods on blue tooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoNoise,

      We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation ever. Quality is too good. The way it has transparency mode when we talk amazing. Nice way to forward,backward and volume controls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RahulV,

      Great! We're glad that you like the noise canceling function, sound quality, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US