Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product I’m loving it. Love the option that noise cancellation is an option
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandraM, it is nice to hear that you love our product! Thanks for choosing Sony! ~Earl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s better than JBL headphones I highly recommend this one
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, MaamaqC!
We are absolutely thrilled to hear that the WH-1000XM4 have impressed you and that you feel they are superior to the competition! That is high praise, and we appreciate your strong recommendation.
We designed the XM4s to deliver industry-leading noise cancellation and premium sound quality, so it's rewarding to know you love the experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Catch them on sale
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Have 2 pair in the house now
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shawn,
Thank you for choosing Sony!
We couldn’t be happier to hear that you’re enjoying your WH-1000XM4 headphones alongside your other pairs. It’s wonderful to know they’re delivering good value and enhancing your listening experience at home. Thank you for sharing your feedback with us!
Best regards,
-Fred
- Pros mentioned:Comfort
Best Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally love these headphones they work very well and they’re comfortable to wear unlike other headphones! I seriously recommend them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello kari, We are thrilled to hear that your Sony WH1000XM4 are the best headphones for you and that they work very well with you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Amazing Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are made with excellent quality! I love how you have a variety of options to adjust the sound. An added bonus is the sturdy zipper case that guarantees protection for your headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi butterbean, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Studying
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, I use it for music and for studying because my family is loud and noisy, this helped me focus on my work. It’s great, do not regret getting.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, YayM! We're glad that you are impressed with the noise cancelling feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Chose over Bose.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are genuinely remarkable headphones. Great sound and noise cancellation. I’m not particularly tech savvy, but the tutorials are quite useful in learning how to use these headphones. Worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrowingOld,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. Help guides and manuals are also available on our support website:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones Review!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my girlfriend, she loved it!!!!! Very loud and clear!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidM, We're pleased to hear that she loves the audio quality of the WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was delivered promptly and has amazing sound canceling performance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeepakP,
That's wonderful to hear! We're thrilled your WH-1000XM4 headphones were delivered promptly and that you are experiencing the amazing sound canceling performance. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Fantastic!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony noise cancellation headphones are really really good. I listen to nothing but Metal music and they sound fantastic. Highly recommend them to Metalheads!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael1320, Great! We're glad you like the amazing sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Battery life
Almost too good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Battery Life!! I use these a t the gym and each workout is about 1 and a half hoarse long. Its been about a week and a half and i have yet to charger these. Outstanding ANC too!! The set up process is a pain. Only complaint really.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JD2011, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the long-lasting battery life and industry-leading noise cancelation of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sound cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cancelling system is kinda crazy. Sound is great too! Very much worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoahH,
Very nice! We're happy to hear that you like the noise canceling and sound quality of the headphones.
Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
High quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancellation is perfect super glad I made this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nathaniel, Thanks for the 5-star rating! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great for music and below average for calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for noice cancellation. Good music quality. But below average on call quality. Even a 10$ off brand Bluetooth headset performs bette on calls. Switching between mobile and pc is hit or miss. Pc holds the Bluetooth connection for ever so only option is to disable Bluetooth in pc to proceed. Still a 4 star because it’s worth it for the noice cancellation and music quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Venkat,
We're glad that you like the music quality and noise canceling function of the headphones. Your feedback about the call quality and multipoint function is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Depending on the device, silent streaming can continue on the first device when the second device has a Bluetooth connection to the headphones. If this is the case, the headphones remain connected to the first device, and the audio doesn't switch to the second device.
Follow these steps to hear sound from the second device:
1. Open the Sony | Headphones Connect app, select the System tab, and make sure the Connect to 2 devices simultaneously option is set to ON.
2. Stop playback on the first connected device.
3. Close the audio (music) application on the first connected device.
Hope this helps. Thanks for sharing your review and for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Best Headphones !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get these headphones compared to the airpod maxes and they did not disappoint! They’re cheaper and the sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaliyahL, Thanks for the 5-star rating! We're glad that you are happy with your XM4 Wireless earphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphone sound nice for beginners. I've not had advance headphones but they could get pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JasonW,
Great! Thank you for your purchase and we're happy to hear that you are satisfied with the sound quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
My husbands kind off Sony headphones are the best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great bought for husband but find myself stealing them. Love the great sound and the fact that you cant hear anything. I have the Studio beats my granddaughter's bought me, these are so much better, way better in fact.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Actsholy, thank you for the awesome feedback! We're very happy to hear you're enjoying the great sound quality and exceptional noise cancelation of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort
Mostly Very Good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product deserving of all the good reviews. One of the two most comfortable available, especially compared to Dr Beats. Most so-called over the ear headphones seem to be more on the ear than not with thin. hard headbands. These definitely fit well. Not brilliant for Apple users unless you're using only one device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wordwrangler, Thank you for choosing Sony! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were perfect noise cancelling headphones. These color was different and perfect to stand out from just black.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobinW, we're glad you like your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Noise Cancellation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling by far the best thing. I don’t think the build quality is that great. Don’t like the folding ear piece. Music quality is good. Price is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TMAN, we're glad you like the noise canceling feature and sound quality of our product. We appreciate your feedback regarding built quality of your Sony unit. Thanks for choosing Sony. ~Earl