Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers praise the phenomenal sound quality, comfort, and impressive battery life of the product. They also highlight its solid bass, lightweight design, and reliable connectivity, along with a premium design and good fit. Conversely, some users express frustration with the touch controls, consider the product overpriced, and wish for greater volume.
This summary was generated by AI based on customer reviews.
Outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very premium headphones. The noise canceling is easily an A+. No regrets!
I would recommend this to a friendOutstanding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very premium headphones. The noise canceling is easily an A+. No regrets!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We're glad that you're enjoying the amazing features of the headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Pretty good, not my fave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re ok. I don’t feel like the sound is all people say it is. Also neither is the noise cancellation. To be fair, it didn’t pair well with my old iPhone and I think that was part of the reason. Also they feel a little flimsy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EddyA, We sad to hear that you are not fully impressed with your headphones. Make sure to keep your device up to date to improve its performance and to avoid any issues. If you are having trouble pairing with your mobile device, kindly check the link below : https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752754.html . We also appreciate your feedback regarding the design. Rest assured this will be looked into as it can help us improve in the future. Thanks and regards, -Craig
Perfect gift for my adult daughter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a perfect gift for my adult daughter. And I can confirm that they are indeed "noise-cancelling" as my daughter can hear nothing when she's wearing these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathleenR, You've made an excellent choice! We're delighted to hear that your daughter loves the exceptional noise canceling feature of the Sony WH1000XM4. Thanks for choosing Sony! -Sam
Good could be greater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brings the noise cancellation tool that you want. The sound quality could be a little better and also the app could be but overall it's a very good product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noah, We appreciate your feedback about the sound quality and the app of your new Sony wireless headphones. The sound quality may also depend on your music source. The higher the quality of your source, the higher the sound quality you will get. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Overall Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and even greater travel noise cancellation. These are overall good for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WambliQ, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Noise cancellation amazing!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! The sound is amazing and the noise cancellation is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjay, Great! We're thrilled to hear you love the amazing sound quality and industry-leading noise cancelation of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Back for Seconds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second pair; the first is mine and this is a birthday present for our daughter. She loves everything about it. I researched the XM4 vs the XM5 and went with the 4 because there were plenty of features and she (and I) actually prefer the shape and headband to that of the 5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StanB, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent Noise cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Noise cancelling headphones, rich sound quality for music, games and movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony65A8H,
Awesome! Good to know that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
My first over-ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it,really good materiales very premium and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary, we're glad you love the built and comfort of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect products and so nice, simply, soft, high quality from sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abdullah,
Great! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise canceling headphones on the market to date. Bar none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liberator24, Awesome! We're thrilled to hear that you feel theWH1000XM4 is the best noise-canceling headphones on the market. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
10/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Killer headphones. Noise canceling it elite. Very happy with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVIlliterateGuy,
Awesome! We're glad you're happy with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Block out the noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and noise cancelling great on planes and around the house
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin! Glad to hear that you are happy with the sound quality and noise-cancelling of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds, battery life is decent but not great
I would recommend this to a friendBrand response from SonyListens
Posted .Samsungsoundbar, Thanks for the feedback/review. We're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Great noise cancellation headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Noise cancellation Headphones and I use it on daily basis
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luckym,
We appreciate the 5-star rating! We're glad you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Worth a re-purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My goodness, they are the best sounding headsets. Going in for the second generation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucky,
Great! We're glad that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. So easy to use and has great sound. I am happy with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi None, we're glad you love the ease of use and sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Fantastic sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using them as we speak. Great sound and can't hear any background noise at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottWorden, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
I just love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing product I really feel like I’m in my NARNIA world when I use it…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElisabeteM,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the WH-1000XM4 and feeling like you’re in your own Narnia world. Our goal is to provide an immersive listening experience and it’s fantastic to know we’re achieving that for you.
Thanks for choosing Sony!
Best regards,
- Stephanie