Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10844640
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Sony XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Comfortable fit. Lightweight. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZackaryL,
We're excited to hear that your Sony headphones have impressed you with their amazing quality, comfortable fit, and lightweight design. Thank you for the fantastic 5-star rating—it's wonderful to know you feel they're worth every penny. The exceptional clarity and thoughtful ergonomic features in this model are designed to make each listening experience truly enjoyable.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Comfort
Great Quality and Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality. Comfortable fit. Love that you can charge it with the android charger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TyeshaH,
Thank you for choosing Sony!
It makes us really happy to hear that you love the sound quality and comfortable fit of your WH-1000XM4 headphones. We're also glad to hear that you appreciate the convenience of charging them with a standard Android charger. Thank you for sharing your feedback with us!
Best regards,
-Fred
I love these sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are a good value and offer excellent bass response.
I would recommend this to a friend- Pros mentioned:Comfort
Went wireles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time had come to upgrade from my trusted wired Bose noise cancelling headset to a wireless version. After some research it became clear that for the most part a decision between Bose and Sony was just about a toss-up with each having features that would apply to specific users. I went with the Sony due to some sharp pricing, longer charge life and a "killer ap" the headphones turn off when removed. In use, I am not disappointed with my decision, they are comfortable for extended use, even without noise cancellation do a great job of keeping noise out and provide an excellent listening experience. Have not yet had the opportunity to test battery life but don't see myself ever testing the upper limits of battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dealzguy,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best Noise Cancelling. Love these Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones! Easy to pair with my devices. The Sony App is easy to navigate and set up. I don't like that Sony advertised 360 sound. You need certain music services if you want to utilize that. So I took a star off for that. Sound is amazing! My wife thinks they are loud at 50 percent. I love how they sound though! You can play with the different equalizer settings in the app to your liking. The battery life on these are great! Love the Noise Cancelling feature. I can sit in bed watching stuff on my phone while my wife watches TV and I cannot hear what she is watching. The USB C cable is very short, which I wish Sony would make it longer. But thankfully I have other cables that are long enough. Tried these and the Apple on ear headphones. They both sound great but having an Android phone I couldn't utilize all the features the apple one has. Plus they are twice as expensive. I was able to get these at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMondo, thank you for your detailed review. We're glad that you like the ease of pairing, setup, and navigating the Sony Connect app, noise canceling feature, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Sound quality is insane! The noise cancellation is also amazing. My favorite feature is definitely the pass through, being able to put your hand on the ear cup and hear others around you is so useful, especially since I am in a busy household. I love how they come with a carrying case, and fold!!! A lot of headphones now do not fold which is wild to me. Easy to transport, and store, oh and the battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeG,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality, battery life and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Love them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The minute you put these on you can feel/hear the difference. They are definitely noise canceling and are super comfortable. With the app switching from device to device is seemless and changinging the settings for the headphones is super easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeana, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Unbeatable headphones!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones then any other company, i have now had this for almost a year and they so far are still the best in the world. I have been using them for the gym and it works just fine, all you need to do is take them off for at least 5 minutes so that it wouldnt mess up the sensors inside or too much sweating. I have used them for 2 flights and i love the noise cancelations. It allows me to listen to my music peacfully and the sound is on point, the bass is super accurate and i can hear every sound and beat. Also great for gaming, makes me feel like if im in the fields which is cool, just need to buy an aux mic to be able to chat. Overall best headphones that are unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooSugoiToDie, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
Best pair of headphones I've ever owned.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've ever owned. Amazing sound. No ear fatigue. Only negative is they do get a little warm after about 30 min. Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaleB, That's great! We're thrilled to hear you like the amazing sound quality, comfortable fit, and excellent battery life of your new Sony WH-1000XM4. To ensure a more comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best pair of over ear headphones I’ve had so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my best pair of over ear headphones. Sound quality is great, as is the battery life and ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Great! It's nice to hear that you are satisfied with your WH1000XM4 having such an awesome sound quality, long battery life and ANC. You can now enjoy listening to your favorite music. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort
Better than Bose but beeping makes Sony unusable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the Bose 700 and these Sony xm4 headphones. All the other reviews I think are unhelpful because they compare them setting against setting without naming the differences. The Sony 360 sound is incredible - better than Bose - but only accessible if you pay for one of the monthly services like Tidal. Otherwise, the sound quality is pretty similar. However, the pre-set equalizers (with the option to customize 2) in the Sony I liked more than Bose that has a traditional bass, mid, treble setting. If you are using this for phone calls, Bose supposedly has better call quality but I could not tell the difference. What I can say is that Sony is better at muffling background noise with the noise cancelling off. And it is easier to get to noise cancelling off - both with the button and with a quick cupping of the right ear on the Sony. Bose picks up a lot of background noise when you are on a call and you are not talking - like a can opening, running water, and opening a bag of chips 50 feet away. Even turning off the noise cancellation (which I've now learned helps both Sony and Bose pick up less ambient sound through the mics), the Bose picks all this up while the Sony muffles these sounds. TV sounds can be picked up by both. Also, both Sony and Bose allow multiple connections. However, I found that the Bose switches better between my Windows 10 PC and my Google Pixel phone. I could not get the Sony to switch as seamlessly and automatically between these two as I shifted from music to phone calls. The Bose was instantaneous. The Sony is more compact because the ear pieces fold in. It feels more flimsy than the Bose but I think this is just a sensation because the ear pieces fold and rotate. The carrying case is slimmer for the Sony. Personally, I think the Bose feels more comfortable and is softer on my ears. But I imagine for other people the Sony would be better. This is likely just personal preference. Ultimately, I returned the Sony xm4 headphones because the touch panel has a beeping sound for every touch that you cannot turn off. There are a lot of other notifications sounds that you can turn off (especially if you disable an adaptive setting feature that is aware of where and what you are doing) but not the beeps that are associated with swipe up/down/left/right. If you don't change things often or if you are going to use your phone to make adjustments, then the beep may not annoy you. For me, the beeping was a deal-breaker - even though as you can see in my review, I actually liked the Sony better in terms of sound and phone calls.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NoDisplay, Thank you so much for your review! While we're glad that you like its sound quality, we regret to hear that you had to return the unit. We have taken note of your feedback as it will help us improve our products. We hope you would consider Sony again for future purchases! Regards, Carl
- Pros mentioned:Comfort
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, which I got when they were on sale... they are comfortable, good sound and can connect to phone and computer seemlessly. They did sometimes disconnect during a zoom session on my iPad though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sig1, Awesome! We are so happy to hear that you are satisfied with the overall performance of your new WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
The best noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought an older version of these headphones years ago. Somehow they have improved the quality of the sound produced. With the multiple ways to hear ambient sound when needed, this model will stay my favorite. The battery life is also second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrik, Thank you for the 5-star rating! We're glad you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Amazing wireless headphones!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancelling headphones are actually amazing. I was actually going to purchase a pairs o Bose at first but, after reading reviews on Sony's I decided to go with these. I am so happy that I chose these Sony headphones. Very light weight, easy to set up, sound quality is amazing and the pitch that plays in your ear is amazing. I highly recommend these headphones to anyone that is looking for the best bang for your money. Absolutely worth it!! Thanks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusM, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! ~Earl
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was gift to my daughter for Christmas. She loves it and says the sound and noise canceling works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Axeman87,
We're so glad to hear your daughter is loving her new headphones! It’s wonderful to know the sound quality and noise canceling made for a great Christmas gift.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Still the king of ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like everything about these headphones. I've watched several review videos for these and they hold true to all the hype. Great sound quality, ANC, comfort and features. All this with an app that takes it way over the top.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surfacepro7,
We're thrilled that these headphones have lived up to your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Best noise cancelling for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is amazing wish they were a little louder when listening to music. I use them alot when I watch tv and the sound quality is top of the line. They are also very comfortable on your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steviee227,
Thank you for the 5-star rating and we're glad you like the sound quality and comfort of the headphones. We recommend using the Sony headphone connect app to maximize the audio quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Comfort
Happy with this purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Was deciding between the Beats and the Sonys and I’m super glad I went with the Sonys! Super comfortable, light weight, noise canceling, and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vale, Awesome! You definitely made the right choice! We're thrilled to hear you are enjoying the excellent sound quality, and you like the great noise cancelling feature, lightweight, and overall comfort. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the 5-star rating and for choosing Sony! -Jess
Amazing headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use and the weight are amazing. The touch to talk is a game changer and the battery lasts so long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Willian, thank you for your feedback! We are very glad to hear that you're enjoying the ease of use, lightweight design and battery life of our headphones. The touch sensor feature indeed makes conversations effortless.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Best headphones ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and very lightweight. I use them for work and personal use and they’re comfortable enough to wear all day. Sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara,
Amazing! We're glad that you like the sound quality, weight, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph