Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10880089
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the phenomenal Sound Quality, exceptional Comfort, and impressive Battery Life as major strengths. Many also appreciate the solid Bass, lightweight feel, and great Fit of the product. However, some users find the Touch Controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth a try!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds was great. My personal issue was how they looked when wearing. Kinda looked like big earmuffs. Other than that they're great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lili77,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality of the headphones. Your feedback about the design is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ,my daughter love them. Likes them better than the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sound,
That's awesome! We are truly happy that your daughter loves her Sony WH1000XM4 for its sound quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have been great! Sounds quality is awesome and am very happy with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewJ, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
What a game changer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound. You can really detatch from the rest of the world with these. Noise cancelling is legit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
good noise cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 2, one for me and one for my brother. i dont use noise cancelling so im not sure but my brother loves the noise cancelling for studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi grace, Wow! We're very pleased to hear that you and your brother are enjoying the industry-leading noise canceling feature of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Perfect when flying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for a friend. User travels often so this headset with the noise-cancelling feature worked perfectly on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leslie,
You made the right choice! We're glad that your friend is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
amaze sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well, for 199, this headphones is the best you can get out there. there's just no doubt in sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VarshikaP,
We're so glad to hear that. You called out both the great value and your trust in Sony, and that's exactly what drives us. The WH1000XM4 offers premium sound and reliable performance that sets it apart and we hope you enjoy it!
Thank you for choosing Sony—hope your day is amazing!
DiegoV.
- Pros mentioned:Battery life
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise control and battery life, the only thing that provides a bit of difficulty is connecting to two devices at once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArtsGeek, Fantastic! We're glad you like the excellent noise canceling feature and long-lasting battery life of your Sony WH1000XM4. And we're sorry to hear you're having an issue setting up the multipoint connection feature. Please refer to the link below to ensure that the multipoint connection is set up correctly.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00249936
You can also watch a short video clip on the link below for more information.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00255680
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price, amazing sound quality. Most people won't regret this purchase. Better than Bose 700 (tried both)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jane, we're glad you like the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Music to my ears.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These may not be $500 Audiophile headphones but at the end of the day these do a great job for Sub $500 headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happymonday1,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing and the quality of the headphones 10/10 would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvelynW,
Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones and quality!! and easy to navigate with the app!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello stargaze,
Awesome! We are truly delighted that you are amazed with the audio quality of our WH1000XM4 and were able to utilized the Sony app to your desired preferences. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best Headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, beyond my expectations. I will buy another one
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TanNguyen,
That's great! We are delighted to hear that you are pleased with the sound quality and our WH1000XM4 exceeded your expectations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Can't wait for your next awesome review. Thank you for choosing Sony! - Marco
Value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product ever value for money and high use case for day to day use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DhairyaS!
Thanks so much for sharing your feedback on the WH-1000XM4. It's wonderful to know that they are proving to be a great investment for your daily life.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, sound is awesome, great microphone, I used it for calls an works fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nora, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing SONY! ~Earl
- Pros mentioned:Battery life
Impressed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and used for almost a year. Excellent device with long life battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tulia, You've made an excellent choice! We're very happy to hear that you like the long battery life and you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Lovin’ my headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony noise canceling headphones are awesome and I use them for work everyday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonia,
Awesome! We're glad that you are enjoying your headphones especially while working. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Cons mentioned:Touch controls
Only slightly better than xm3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slight changes over the xm3. Better ear cup cushioning, BT 5.0, ability to connect to 2 devices. If you are debating between xm3 and xm4, go xm3. Cheaper, on par sound quality and touch controls react a little better. Either pair you can't go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blasian, We're very grateful for this positive feedback! We're glad you like comfortable earcup cushions, multipoint device pairing, excellent sound quality, and the newest features of the WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Very Good headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 5 months using these Sony headphones. The sounds quality is really good and very comfortable to wear. I mostly use it for my zoom meetings for work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neil,
Great! We're glad that you are enjoying the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
The best noise cancellation headphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones. The noise-canceling feature of the headphones works great. The price was competitive with Amazon. I bought it with ease from the curbside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mahmoud,
Awesome! We're glad that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph