Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10893014
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Wish I purchased sooner!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best pair of headphones I’ve ever owned! I own the 700 series from Bose and the Sony’s outclass the 700 series in sound,noise canceling,ease of use! They are incredibly comfortable and the sound is quite unbelievable albeit on the bassier side but I like it that way. Don’t be like me and wait to buy these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matty94,
Great! We're glad that you found the best headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Wonderful purchase!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loveeeeee these headphones. Noice cancellation is amazing and the sound quality is great. I wish they fit a little lighter but I might just have a smaller head. The color is beautiful and they battery lasts forever. I truly recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gina, we're glad you love the noise canceling feature and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Simple Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the quality of this Sony headphone. The noise cancellation on this headphone is top notch. I’ve read reviews stating this doesn’t connect to two devices at once or that the multi connections doesn’t work well but I’ve not had an issue with that at all. I’ve also used this with FaceTime calling. For some reason it there was a slight lag in the headphone connecting for the first two times, but afterwards it worked just fine. They’ve also been tested in making reels for IG and worked just fine. The sensitivity on the speak-to-chat is a little high, so I’m looking into tweaking that if possible. I can cough and it picks up the sound. That may work for some and not for others. I’m still exploring all the features but so far, I’m really satisfied with my purchase. *The charging cord is not shown but its not a very long cord. I suggest getting a separate charging cord for this device. That’s not a deal breaker for me. Its just a cord but totally up to the purchaser based on their individual needs. *I may update later once I’ve used my headphone for more than six months.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StaceyC, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Noise cancelling isn't amazing & headphones too bi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First con: they're a bit lose on my head, and I even have them the smallest they can possibly be. I don't know if that's just a me thing and just found out I have an extremely small head, but its annoying. Second con: the full noise cancelling isn't as good as I expected it to be. Maybe my expectations were too high, but I was hoping that I wouldn't be able to hear anything. No birds chirping, no dogs barking, no roaring of fans or airplanes. But I can. And yes, I made sure the headphones were on the noise cancelling setting, AND I did the noise cancelling personalization, which actually made the noise cancelling worse. Pro: I like that you can personalize the instrumental. It really gives more life to the music than other headphones! Pro: aesthetically, I think they're very cute. I had bought these for work, and I was looking forward to tuning out my loud office (and noisy roommates) but alas, it doesn't really help with that. I mean, the headphones DO have good sound quality, and the noise cancelling isn't bad at all, it just didn't live up to the hype! I even looked into it to see if it was a me problem, but Sony states themselves that there are some noises that won't be cancelled out. So that part was on me, which is why I give them a four instead of a three. Still a good product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaM,
Thank you for the review. These headphones features an adjustable slider (left and right) to ensure comfortable fit. The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPod pros but wanted some headphones with better noise cancelation since I travel a lot. These did not disappoint. Very comfortable and easy to use. I like how easy it is to adjust settings with the app. Beat headphones I’ve used so far. The blue color is beautiful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChadNewman, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Incredible sound awesome style for all times!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great use for my benefit. The purchase was worth it and I would recommend this product to people who are looking to invest in high end and sleek headphones for everyday use. The headphones include an incredible noise cancelling system and provide the best quality of sounds for your music, audiobooks, and anything else you can think of!! The headphones come in 3 different astonishing shades of color that go with almost any outfit you can put together. The microphone system is also great and is very helpful for taking meetings for work or even just calling a friend or family!! Overall I think the purchase was very worth it and im looking forward to future new products of Sony that will be just as amazing!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SonyBuddy! We're happy to hear that you are impressed with the Sony WH1000XM4 Wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones. I love the features it comes with (hand over the right side will increase ambient sound to allow you to hear what’s going on). I also love that the app allows me to change the audio equalizer. I love the Excited equalizer (just enough bass and clarity). However, the I did experience some discomfort wearing these headphones. But it’s because my ears are used to in ear earbuds. So if you’re transitioning to over the ear headphones, it may feel weird at first. But after a while, I’ve gotten used to it. They are also super easy to set up, I had no issues. The battery life is also too notch. Absolutely love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyG, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Satisfying punchy Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Satisfying punchy bass. I tried XM5 and Beats Studio Pro but XM4 is superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL, Thank you for your awesome review! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4! Thank you for choosing Sony! -Carl
SUPERB Quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like literally Legit!! Oh my gosh! First, as you can see on the 2 photos, colors might change visually in the picture, that's why I put a flash when I took it on the 1st picture. That is the real color. A grayish stone color. Looks fab! Second, the quality is superb. When you put it on, the noise cancelling feature is on point. It does its job. When you listen to music, it gathers the sound including base etc so you can hear all dynamics perfectly. When I watch a movie, I was in goosebumps as it really feels I am i theatre. Holy molly!!! Must buy and will recommend it to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianV, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
10/10 recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling feature has been a life saver. I love that you can customize to your daily routine. Comfortable to wear. Battery life lasts a good amount of time. Charges quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
Perfect! We're glad that you like the noise canceling function, comfort, battery life, and charging function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony xm4
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the top right here and you can’t change my mind. One of the best sounding noice canceling headphones. But they shine amongst others because they are lightweight and the touch controls bring that next level plus the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gvbrio, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
GET THEM
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really nice headphones, they are very quick at charging and the battery life lasts me for days tbh and the sound is amazing. super worth the money plus they're cute!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jr16,
Thank you for sharing your honest review of our Sony WH1000XM4. We are very pleased to hear that you like the sound quality, the design, how quick to charge the battery and how long the battery last. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent headphones. Probably the best sounding that I’ve ever heard and very comfortable not to mention unmatched noise cancellation. Very customizable eq so good for all music genres and tastes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShreyasM, we're glad you like the sound quality, comfort and noise canceling feature of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
Exvrlent headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noice canceling and clear and crisp sound. Easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, Miq0598!
We are so pleased to hear that your WH-1000XM4 headphones are working perfectly for you. It's fantastic to know that you are benefiting from the good noise canceling and enjoying the clear and crisp sound quality. We designed these headphones to be easy to use while delivering a premium audio experience, so your feedback is greatly appreciated.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
after 1 month so far it’s great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones, sound quality are 10/10! I downloaded their app and messed around with their equalizer to maximize the audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giesel,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM4 headphones and their exceptional sound quality! It’s wonderful to know that the app and equalizer features have helped you tailor the audio experience just the way you like it. Your positive experience means a lot to us, and we’re grateful for your thoughtful feedback. Thank you for sharing
Best regards,
-Fred
Total Silence
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for noise cancelling. Comfortable when running sometimes they slip but readjusting them is never a problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Youngkeke, Awesome! Good to know you like the exceptional noise canceling and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Our teens both love them
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked them so much we bought another set so both our teens had excellent quality super comfortable headphones. & great noise cancelling really helps my sensory hypersensitive teen, who wears them everywhere even the beach
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelW, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing, the battery life and sound quality is really good. It can seamlessly connect to 2 devices. Highly recommend !
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Vallikannu! We are truly happy to hear about your satisfaction with the long-lasting battery life, exceptional sound, multipoint connection feature, and amazing performance of your WH-1000XM4. Thank you so much for your recommendation and for choosing Sony! - Romeo
They're attached to me now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The noise cancelling is so good and the headphones themself are so comfortable. Sometimes I forget I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dess,
Great! We are thrilled to hear that you are enjoying the comfort and noise canceling feature of your WH1000XM4. Thank you for the 5 star rating and for choosing Sony! - Marco
The Best Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I've ever bought. The sound quality is amazing and the headphones are very comfortable. The noise canceling is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CydneyS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl