The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 6,523 reviews
Rated 5 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these headphones. I wear them for long periods with glasses and they don’t bother me much. Noise cancelling and awareness features are excellent.
We're truly heartened to learn that you love your Sony headphones and that they're comfortable to wear for long periods—even with glasses. Thank you for your fantastic 5-star review! It's wonderful you highlighted both the noise cancelling and awareness features, which are designed to help make every listening moment immersive and effortless.
Thank you for choosing Sony—wishing you a truly enjoyable day! DiegoV.
Rated 5 out of 5 stars
GET IT!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They say you get what you paid for, and every dollar spent on this headset was worth it friend! It is top-tier for everyday life, the noise cancellation is unmatched! You see lips moving and that’s how you know the person standing in front of you is talking. This Sony WH-1000XM4 is the way to go if you’ve been contemplating and debating friend. The combination of high-quality Bluetooth codecs, great sound, improved noise canceling, amazing battery life, and smart features like auto pause and Bluetooth multipoint allowing you to connect to two devices at once is a feature you didn’t know you were missing in your life until you have it. What sealed the purchase for me was the ear cup padding (it’s giving vegan) translate that how you desire. My previous headset pressed against my earlobes and gave me a headache after an hour. These Sony ear cup paddings surround the ear kinda like a newborn pillow lounger! I don’t like to leave reviews (ever) but I’ll spend hours reading reviews on a product I’m debating on. This is me paying it forward for all the reviewers that have helped me with past purchases.
We are so pleased to hear that you find your WH-1000XM4 headphones to be comfortable and that you're enjoying the great audio quality. We designed them to be lightweight and comfortable for extended listening sessions, so it's rewarding to know we got that right.
We also appreciate your honest comments about the battery life. Your feedback is valuable, and we will be sure to share it with our product development team for future improvements.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Lives up to its legend.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very well designed and effective headphone. Industry-leading noise canceling really does it’s job. The gesture based controls are intuitive and effective. But my favorite feature is being able to create my own equalization profile via the app. They are very comfortable to use for extended periods of time, and the battery lasts at least 30 hours on a full charge. The included case is pretty great, too. See if you can find this exceptional product on sale. But even if it’s not, it’s worth every penny.
Thank you for the 5-star rating and we're glad you like the noise canceling, battery performance and smart features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards, David
Rated 5 out of 5 stars
These are the BEST headphones ever.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the BEST headphones ever. The noise cancelling is top notch, I work a lot at coffee shops and there usually very noisy but the headphones practically block all the noise. It also has an option to stop the noise cancelling feature whenever you speak to hear better.
And they do not hurt my ears, only when i use them for long hours at a time. Overall i recommend them highly if you want some nice noise cancelling headphones that aren't super expensive like the apple headphones.
Hi Angelina, we're glad you are enjoying our industry-leading noise canceling headphones. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
A great purchase!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had these for a bit over two years now and used and abused these babies well. Still no issues with quality of sound or of the product. They are comfortable, sound great, and the noise cancelling works well. Battery life is also wonderful and I can’t tell if it’s diminished at all over time. A great purchase!
Hi KhristopherW, Thank you so much for taking the time to leave us a review of your WH1000XM4. We're glad you appreciate the comfortable fit, great sound, top-notch noise cancellation, and excellent battery life of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
You need these.
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these. The battery last so long, they’re comfortable to wear for hours. I don’t have to worry about them getting scratched, they’re plastic, so they’re very durable. I wear them to study or to go to the gym… the sound quality is to die for and I can gladly mute the world around me.
Hi AshleyC, Great! We're very pleased to hear you're enjoying the long battery life, comfortable fit, durable design, and exceptional sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Sony Doesn't Miss! Great Headphones
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy these headphones. I use them almost everyday and they are perfect when travelling. I love that they provide the headphone jack for airplanes. I had no idea that airplanes made this switch but the provided jack is CLUTCH! The noise cancelling feature is pretty darn good. Overall these headphones are worth a purchase. Very comfortable and one of the best features is that you can connect to 2 different devices at a time. Audio can easily switch from my phone to my laptop without much effort on my end.
Hi Timothy, Thank you for the positive review! We're glad that you find them perfect when travelling and good to know you love that there is a headphone jack option. It's great to hear you appreciate the excellent noise cancelling feature, comfortable fit, and multipoint connection feature of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony WH 10000XM4 vs Bose 700
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never treated myself to nice headphones, I have only used the free bud set whenever I have upgraded my phone. With the lines starting to fray, I decided to do some research and buy a pair of bluetooth over the ear headphones.
All blogs and reviews pointed to Sony WH-1000XM4, and when I went to Best Buy and tried them out vs others it confirmed it. Not only do they perform incredibly well- audio quality, bluetooth range, noise cancelling efficiency- but they are comfortable and really aesthetically pleasing.
My husband bought the other main contender (Bose 700) and we were able to compare directly using the same songs. Though I think the audio is slightly better with them (more layered), Sony wins everywhere else and I am really glad I chose them.
You made the right choice with the Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Long overdue upgrade from xm3 to xm4
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First Sony headphones in the XM lineup to support LDAC for customized EQ (XM3 doesn't support this). Audio quality had a big improvement because of this. Unfortunately multipoint Bluetooth doesn't support LDAC, so I'm keeping it off. Who needs multipoint connectivity when you can easily tap the headphones with NFC enabled devices and switch as you please. Best and most comfortable headphones in this price range.
You made the right choice upgrading to the WH1000XM4! We're glad that you like the sound quality, NFC function, and comfort of the headphones. Your feedback about the multipoint function is also appreciated. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Amazing sound
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Whenever your listen to music or watch a movie your truly feel like you’re in a concert or a movie theater. And the best part you get to dial in your EQ settings if you really want to turn the Bass to the MAX
Hello Michael! Thanks so much for taking the time to share your feedback on the WH-1000XM4 headphones. It is fantastic to know how much the audio experience is connecting with you!
We appreciate you choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Sony M4
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good item, highly recommend and good quality, comfortable too
We are so pleased to hear how much you are enjoying your WH-1000XM4 headphones. It's wonderful to know that you find them to be a very good item, and we are especially happy that you find them comfortable and of good quality. We designed these headphones to be a great choice for all-day listening, so your feedback is truly rewarding.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
One of the best pairs of headphones I've used.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never been the type of person to buy expensive headphones. The most I've spent on a pair of headphones before this was $129 on the Logitech Pro X headset, which I used for a few years and really enjoyed. Recently, I was thinking a lot about cutting the cord and going Bluetooth for my headphones. No more tripping over the cables! I'd always heard good things about this pair of headphones, but I'd never considered them because of the price. I managed to pick these up on sale during black friday and it's quickly become the best purchase I've made this year. Not only is the bluetooth connection reliable, the sound quality is FANTASTIC for a pair of bluetooth headphones. Naturally there are some compromises in terms of sound quality when you use a wireless connection vs a cable, but the good news is that these headphones also allow for a wired connection as well. They come with a 3.5m cable that you can connect to the headphones, and in my testing it worked and sounded just as good as you'd expect for the price. I use them in bluetooth mode with sound cancelling enabled and can easily go two days without charging them, the battery life is phenomenal coming from a pair of Bluetooth earbuds. I highly recommend these headphones if they're on sale - but if you have the money to burn, even at normal price I would say these headphones are more than worth their price, considering the sound quality, noise cancellation, and feature-set are all top notch.
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Love love love
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing headphones! Great sound quality and super comfy!! I usually get headaches with headphones when I wear them too long, but these are so nice. Has a good case and the battery lasts a long time. Would definitely recommend to a friend.
Hi Karina, wow! We're glad you like the sound quality and comfort of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
10/10 Would Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
[I want to preface this by saying I'm not a Sony "fan" I'm not giving a good review because of the brand, this is my genuine opinion] Been using em for a couple months now and the build quality is great, very sturdy, and the audio is high quality. If you love bass, you're all good with these headphones, if the default sound is not to your liking, you can easily change it with the Sony app. the only thing I will say is, these headphones pick up fingerprints kinda easily, so if you're nitpick about that maybe consider getting a lighter color.
Thank you so much for sharing your honest feedback!
We are so happy to hear you are satisfied with the incredible sound quality- especially the bass sound, durable build design, customizable sound with the use of the Sony Headphones Connect app, and overall performance of our WH-1000XM4.
We appreciate your feedback.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for recommending our WH-1000XM4 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Sony WH-1000XM4’s
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Out the box these headphones are still amazing. Their ANC is very good for its price range and the sound quality is really great. Even though these may be a bit old they are still a very great pair of headphones. The app is perfect for making adjustments on ANC and EQ. The case is very sturdy as well. The headphones are light but comfortable, for some people the it could be to small but for average people it should work perfectly well. They also offer LDAC so you are bound to get great sound quality over Bluetooth. These headphones are perfect especially on a budget and I would recommend these.
Hi WERNERL! We are thrilled to hear your feedback on your WH-1000XM4 headphones! It means a lot to us that you took the time to share your positive experience.
It sounds like you're really appreciating the excellent Noise Canceling and the high-quality audio. Plus, the intuitive controls in the app make it super easy to customize your sound and listening environment and they're built to be lightweight for comfortable all-day listening.
Thanks so much for choosing Sony! Best regards, Estefany
Rated 5 out of 5 stars
Don't wait no more to buy this amazing equipment!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony WH-1000XM4 headphones truly live up to their reputation as premium noise-canceling headphones. From the moment you put them on, the active noise cancelation (ANC) is remarkable, blocking out a wide range of background noise, from chatter to engine hum on flights. The sound quality is outstanding, delivering crisp highs, deep bass, and a balanced midrange, making them perfect for music lovers and audiophiles alike.
Setup is straightforward, especially with the Sony Headphones Connect app, which allows you to customize the sound profile, noise-canceling levels, and other features like adaptive sound control, which adjusts the ANC based on your environment. The headphones also support multiple codecs, including LDAC, ensuring high-quality audio streaming for compatible devices.
One standout feature is the multipoint Bluetooth connectivity, allowing seamless switching between two devices—a big plus for those juggling work calls and entertainment. Additionally, the "Speak-to-Chat" feature is clever, pausing audio when you start talking, though it can be overly sensitive and trigger unintentionally. Thankfully, this can be toggled off.
Comfort-wise, the WH-1000XM4s feel amazing for extended use, with plush ear cushions and a lightweight build that makes them barely noticeable during long listening sessions. The carrying case is thoughtfully designed—compact enough to fit easily in backpacks while still offering ample protection for the headphones. The battery life is impressive, offering up to 30 hours with ANC on and quick charging that provides several hours of use in just 10 minutes.
The built-in microphone is decent for calls but not stellar—it picks up your voice well in quiet environments but struggles slightly in noisy settings. Alexa and Google Assistant integration are convenient, though voice commands can sometimes feel a bit slower to respond.
Overall, the Sony WH-1000XM4 headphones are an excellent choice for those prioritizing top-tier noise cancelation, sound quality, and smart features. While there are minor areas for improvement, they remain one of the best options in their class. Highly recommended for frequent travelers, remote workers, or anyone looking to immerse themselves in high-quality audio.
Hi Alex, Thank you for sharing your positive experience with your Sony WH1000XM4! We're thrilled to hear you like the exceptional noise canceling feature, outstanding sound quality, ease of setup, especially with the Sony Headphones Connect app, seamless Bluetooth connectivity, comfortable fit, and overall features of these headphones. We appreciate your feedback about the call quality, Please make sure to download the latest firmware version of the headphones for optimal performance. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony headset is very nice quality. The sound is amazing and the noise canceling is the best I’ve ever experienced. I would recommend these if over the ear is what you like.
We are so pleased to hear that you find the quality of your WH-1000XM4 headphones to be very nice. It's rewarding to know that you are enjoying the amazing sound and that you feel the noise canceling is the best you have ever experienced. We designed these headphones to provide a premium and immersive listening experience, and it's great to know we've succeeded.
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Good
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It work amazing, super comfortable on the ears and the battery life is pretty good. I forgot to charge them one time and they still lasted me like a whole day when I used it. These also charge pretty quick for the battery life, overall it’s a good product for the price
Hi Nrkn, Thank you for the great review! We're very pleased to hear that it works amazing and you like the comfortable fit, excellent battery life, and overall performance of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Amazing quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First pair of actual real good quality headphones and can say these are amazing. Battery life is amazing that I don’t have to charge every day but rather now and then. Noise canceling is so good that when i take my headphones off i can hear everything and it makes me wanna put them back on. Would recommend for sure
Hi ChrisR, That's great! Congratulations on your first Sony Headphone! We are truly happy knowing that you are pleased with the overall quality like the battery life and noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking and turn off the voice guidance feature. Thanks for choosing and for recommending Sony! - Marco