Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10893014
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
They're attached to me now
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. The noise cancelling is so good and the headphones themself are so comfortable. Sometimes I forget I have them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dess,
Great! We are thrilled to hear that you are enjoying the comfort and noise canceling feature of your WH1000XM4. Thank you for the 5 star rating and for choosing Sony! - Marco
College student
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling headphones. Comfortable fit and good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AleenaH, Perfect! You've certainly made a great choice! We're extremely pleased to hear about your satisfaction with the amazing noise canceling feature, very comfortable fit, and superb sound quality of your WH1000XM4. Thank you so much for choosing Sony! Enjoy! - Romeo
Close to perfection but a win for Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time with these headphones by Sony. When going through the setup process, you are guided by the app to scan your ears along with setting up your own personal settings. Once you have the app configured to your liking, listening to music is a pleasant experience. You definitely hear the warm tones of the music with a nice soundstage. My only complaint is that after a few minutes of listening, your ears tend to get warm. The touch controls on the side are great, however, Google Assistant will be removed and will only use Amazon’s Alexa which to me is a bad move since I use Google Assistant at home. A part from this, you have pause to talk which is great in theory, but if you hum to a song that you enjoy, the music will pause which can get frustrating. The headphones come with its own case, headphone cable, and charging cable (plus an airplane adapter). The noise canceling is one of the best (second compared to AirPods Max), but what I do enjoy is the activity features built in to it. What I mean is that if you start walking, noice cancellation turns in to active mode so you can hear your surroundings instead of being closed off, but if you are still then you get full noise cancellation. For this to work you have to enable location services, so it is up to the user if to enable that feature. Overall, these are great headphones and I enjoy using them out in public as I keep my AirPods Max for home use. Wait until you see holiday deals for these headphones as you can get them for about $270 compared to the retail cost of $349
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bonaparte,
Thanks for sharing your review and experience with the WH1000XM4. Your feedback is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphone King
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is unbelievable. Bass is amazing. Great comfort. Got it for $100 less. This is the headphone king of the year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterHappy,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Excellent sound! Convenient & portable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These over-the-ear noise canceling headphones are fantastic… there is VERY minimal sound when NOT CONNECTED . When connected the sounds are EXCELLENT and provides the opportunity to be in a world of your own- regardless of the surroundings!! They come with a convenient case. All connectors are included. Bluetooth operated. Well worth the cost!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kcheb4, Thank you for the positive review! We're very happy to hear you like the excellent sound quality, exceptional noise canceling, convenient case, and portability of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been wait for this whole year to get these headphones. Great sound and great bass. If bass isn’t your think you can always go into the EQ on the Sony’s headphones app and adjust as you like. Get these headphones you won’t regret it
I would recommend this to a friendDefinitely the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! Use them daily for the gym and haven’t charge them in in about 3 weeks! And I’m listening to them daily for about 2 hrs straight! Battery life is amazing and the sound is top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaC,
We're really happy to hear that you love your Sony headphones and that the exceptional battery life keeps you going for weeks—especially with daily gym sessions and hours of listening! Thank you so much for your fantastic 5-star rating, and it's wonderful that the sound quality is impressing you every day.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fantastic quality headphones. Very comfortable. Awesome noise cancellation. And the traveling case is super sleek. 100% satisfied with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hockey126, Thank you for the 5-star rating! We're glad you like the comfortable fit, excellent noise cancellation, and sleek carrying case of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
My Favorite Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best kinds of headphones I've owned EVER. The noise cancelling on these babies is amazing, and I can literally tune out anything I want especially in loud environments. Best purchase of 2024.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OniC, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Nice headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these all the time, literally everywhere. Noice cancelling is great and battery life is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gorilla,
That's great! Thank you for sharing your feedback and we're glad that you were able to use your WH1000XM4 all the time and enjoying the awesome noise canceling capability and long battery life of it. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Sony headphones review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones so far. The sound quality on these is superb and it gets me immersed in my music no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARES, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM4 headphones because of their exceptional sound quality. Thank you for choosing Sony! Best regards, -Jenn.
Amazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever worn! Noice cancelling is amazing and they are much lighter than AirPods Max
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TylerJ, Great! Thank you for sharing your feedback and we're glad that you like our Sony WH1000XM4 for having an amazing noise canceling capability and lightweight design. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Great noise canceling headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect pair of noise canceling headphones. Super comfortable and sound quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AidanD,
Perfect! Thanks for sharing your review and for the 5 star rating! We're glad that you are pleased with the noise canceling capability, comfortability and sound quality of our WH1000XM4. Thank your for choosing Sony! - Marco
Comfortable fit, super sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound, easy bluetooth hookup, comfortable fit, long battery life, nifty carrying case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelW,
Perfect! We're very happy that you are enjoying the wonderful sound quality, comfortability, long battery life and easy Bluetooth connectivity of our WH1000XM4 as well as the nice carrying case. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Spectacular!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and unbelievable bass, crystal clear and state of the art noise reduction. Spectacular head phones, best I’ve ever bought!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephB,
That's awesome! Thank you for the purchase and we're glad to hear that you like the bass and clear sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, audio quality, and controls in a more affordable package
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, MiguelM,
Thanks for the review and the 5-stars rating! It is truly wonderful to know how much you are enjoying your Sony headphone's top-technology features! With up to 30 hours of battery, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a great day!
-DiegoV
Too hot on ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music quality was great with excellent noise cancelling, however anything else like calls or podcasts it picks up the wind noise easily so that was a bit of a nuisance. The other issue was that the headphones physically got too hot and heavy on my ears after wearing for about 10 minutes. I ended up returning them because I couldn't deal with the heat. I had to take them off too frequently.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaxwellB,
Thanks so much for sharing your honest feedback about the WH-1000XM4 headphones.
We want to genuinely apologize that the heat and weight issues kept you from enjoying them fully. We truly are sorry about that nuisance, especially since you found the music quality and noise-canceling to be excellent.
We also appreciate you bringing up the wind noise during calls and podcasts. That's valuable input.
It’s completely understandable that you returned them given those issues. We hope that down the road, as we introduce new products, you'll be willing to give Sony another opportunity.
We appreciate your review of our Sony headphones and apologize for your experience.
Sincerely,
Estefany
Great sound, good feel.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do enjoy the sound and the noise canceling feature. I like the “tap to turn on or off.” The “stop playing when speaking” feature is nice and helpful, except when you have a tendency to sing along haha! You’ll be really into a song and accidentally start to sing and the music shuts off. Maybe a good thing when youre in public? Haha! I do lovethe stylish keep-case with the rose gold zipper pull.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinWilliam, Amazing! We're very happy to hear you're enjoying the great sound quality, noise cancellation, and cool new features of your Sony WH-1000XM4.
Note:
The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. Disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident.
You can also use the “Sony | Headphones Connect” app to switch between enabled/disabled, change the sensitivity of the automatic audio detection, and change the time until the Speak-to-Chat mode ends. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate the recommendation and thanks for choosing Sony! -Sam
Sony headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good. I got them mostly for travel and study purposes and I can say the noise cancellation is ok. It doesn’t really cancel everything but it’s cute.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DmytroT,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones are serving you well for travel and study. We appreciate your thoughtful insight on the noise cancellation—it’s great to know they bring a comfortable and enjoyable experience to your routine. Thank you for sharing your perspective with us!
Best regards,
-Fred
Amazing Headphone for Students
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a student using Sony WH-1000XM4 from last 3 days, I must say these headphones are the best. I used to have XM3 before but I think it is worth upgrading. Here are some features I liked about new XM4: - Multiple Device Support - Auto pause/play - Speak to Chat (Loved It!) - Best in class noise cancellation - Best sound quality - Different modes based on activity like sitting, walking, running, etc. I would recommend this headphones to every student/professional who is reading this review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi medhairya,
Great! We're happy to hear that upgrading to the WH1000XM4 was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
