Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friendThe best noise canceling
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much search and research I decided to buy and keep this headphones. Balanced sound, the major sell point is its battery life, i can go over 24 hours with it without needing recharge. Noise cancellation works amazingly. The sound though, it is good but not the greatest (because the sound is balanced). To make the sound great you have to use an equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canuto, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a lot of reviews before purchasing the xm4 headset. I am very happy with these. I am not a music expert but I know what I like being of the older generation. I amazed by the noise cancelation, sound and battery life of the unit. The one problem is after a couple of hours having the on my ear start to sweat so I take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrmiff,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the noise canceling function, sound quality, and battery life of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a pair of the new Bose Quiet Comfort headphones and returned them for these. They didnt compare at all when it came to style, functionality, sound, and features. The Sonys have a built in assistant that can be accessed at the touch of a button which could be used with Google or Alexa. They have a unique feature to hear your surroundings by holding the outter side of the headphone. The app has countless settings to fully customize them to your liking. And even a feature to capture a photo of your own ear to get the best sound possible. I noticed the headphones are also scratch resistant and stay clean for the most part. Every other pair of headphones that ive worn, ended up with scratches and blemishes shortly after purchase. The case included is protective and functional. The right ear side has hand gesture functions that help you amswer calls, end calls, skip songs, and change volume. Which does take some getting used to. I personally recommend these to anyone. I can finally be heard with ease on my calls without too much background noise. You can't go wrong with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyssa, You've made an excellent choice! We're very happy you like the built-in assistant function, ambient sound mode, tons of customization using Sony Headphones Connect App, amazing built quality, touch sensor controls, and industry-leading noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best sound and comfort
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone for sound and comfortability. These are my second oak, since the first ones broke by wear and tear. They stayed in the case until I used them. I have now purchased the warranty to make sure I do not run into this issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nettie, Sorry to hear about what happened with your first pair of headphones. We are glad that you stick with Sony and that your WH1000XM4 headphones are the best headphones for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thank you for trusting Sony! Vincent
Good years after release
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sounds amazing and works well with Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TyreeC,
We're so glad to hear that your Sony headphones sound amazing and work so well with your Apple devices! Thank you for your fantastic 5-star rating—it's wonderful that the audio experience and seamless compatibility are making a real difference for you.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.
Get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean sound quality, biege was the only color left but besides the color by far the best headphones i have had, with a ton of fancy tricks
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, TomA!
We are thrilled to hear that these are by far the best headphones you’ve ever had! It’s great that the "fancy tricks" and clean sound quality of the wh1000xm4 won you over, even if beige wasn't your first choice—it’s definitely a classic look that stands the test of time.
We hope you continue to discover even more features that make your listening experience great. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Amazing noise cancelling and comfort level 10/10!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly noise canceling and super comfortable for extended periods of use. Earbuds don’t stay in my ears and on ear headphones hurt after a while with a mask and glasses behind the ears so over the ear was a perfect solution! The sound is incredible and the noise canceling is amazing. I get caught up in my own world and don’t get distracted by things going on around me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmy, Thank you for giving the product a perfect rating! We're delighted to hear you like the industry-leading noise cancelation, comfortable fit, and excellent sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great noice canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling. Great base. Great battery. Best headphones I’ve ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramon10, we're glad that you're enjoying the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent headphones. great fit and lots of options to fine tune the sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKPP,
We're glad you're enjoying the excellent fit and all the sound customization options with your WH-1000XM4 headphones. It's designed to give users the ability to fine-tune their audio experience, and we're happy to know you're taking advantage of that. Thanks for choosing Sony.
Best regards,
Eliab
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and feel is great the sound is perfect and the sleek design is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones, We are glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony! -Vincent
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been great. I ended up passing them down to a co worker when I upgraded to the XM5 on ear headphones. She loves them. As a former dog bather, they have excellent noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobynP,
We are immensely pleased to hear that your WH-1000XM4 headphones have been great for you, and that they continue to deliver an excellent experience for your coworker! It is especially rewarding to know that the noise reduction capabilities provided superior performance even in demanding environments. Thank you for being a loyal Sony customer and upgrading to the XM5s!
Regards,
Dominick
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, battery life and connectivity. Good item
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BerthaG! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
Highly Recommend for Over Ear Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! The sound quality is great and the set is light on your head but doesn't feel flimsy. Noise cancelling is amazing too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SavannahW,
Great! Thank you for your feedback. We're thrilled to hear that you are amazed by the awesome sound quality and superb noise canceling capability of our XM4 as well as the light weight design. Your recommendation is highly appreciated. Thank you for choosing Sony! - Marco
Best Headphones for the Price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bang for buck one of the best headphones you could ever get. I had the previous gen of the headphone and decided to upgrade and it was the best decision I made. They took the previous model and improved in every way. Sound never cuts and you can feel the bass in your ears. Truly an amazing experience to listen to anything with these on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DDOS, Great upgrade! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Excellent Noise Cancellation …
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones for noise cancellation. Great for enjoying movies. These headphones provide a relaxing musical experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Food,
Awesome! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good recommendation if ANC is a priority
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is amazing! Comfort is also great, but the ears can get hot a couple hours in. Touch control can be a bit finicky, I had to exchange mine out for a replacement, but it worked ok after that. I hate having to adjust the headband slider every time I put them back in the case, since I use the case often, but that's just being nitpicky. Great headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hailey,
Thanks for the feedback. We are glad you like the noise cancelation of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Leaky sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, but the design is beautiful and has a nice weight into it. the sound leaks. Love that it has NFC makes it easy to connect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Molinito, You've made an excellent choice! Good to know you like the great sound quality, beautiful design, comfortable weight, and easy NFC connection. Please adjust the left and right slider, to ensure a great fit and to prevent sound leaks. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
10/10 headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best headphones out and they even look nice and feel nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notjp,
Thank you for the fantastic 5-star review! It makes us really happy to hear that you consider the WH-1000XM4 to be one of the best headphones available.
It's great to know that you not only appreciate the premium sound quality and advanced features but also the elegant design and comfortable fit. We put a lot of effort into making these headphones a pleasure to wear and own, and it's incredibly rewarding to see that reflected in your experience.
Thank you for choosing Sony!
Best regards,
Dominick
best headphones yet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones on the market easy to use comfert and better then beats and bose and on top of thet way better then jbl or anything on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TimothyC,
That's awesome! Thank you for sharing your feedback and we are truly happy that you appreciate the comfortability and performance of our XM4. Thank you for choosing Sony! - Marco