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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 12,356 reviews
  • Rated 5 out of 5 stars

    10/10 headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headphones out and they even look nice and feel nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notjp,

      Thank you for the fantastic 5-star review! It makes us really happy to hear that you consider the WH-1000XM4 to be one of the best headphones available.

      It's great to know that you not only appreciate the premium sound quality and advanced features but also the elegant design and comfortable fit. We put a lot of effort into making these headphones a pleasure to wear and own, and it's incredibly rewarding to see that reflected in your experience.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    goooo sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony wxm4 are perfect for a person who loves music. this headphones will make you feel like you are in a concert. these earphones captures you right away and puts you into a different world. the battery life is perfect and the sound quality are the best i have heard. with noise canceling you cant hear anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tredreams, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling as i wear at home with loud kids and can barely hear them. Great features as it stops playing when you start a conversation with others and using gestures for controls, for example. Almost flawless, 4 stars as my wife says when i call her she can still hear the tv in the background supposedly. Look forward to using them on my next flight. Was a great deal since i got them on sale for black friday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disney, We are glad to hear that you are happy with your purchase! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself because i wanted a good pair of headphones, and every review i seen said these are the best. The noise canceling is great, and doesn’t make your head feel a ton of pressure the way my Airpods Pro do. They also sound great! And i love that i can easily adjust the equalizer. The battery also last a long time!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah, Excellent! Choosing these headphones will definitely be worth it! We are delighted to hear you like the superb sound quality, comfort, amazing noise cancellation, and long-lasting battery life. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and sound cancellation. Many options to alter sound and can disable sound cancellation if you want to. Long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sara, Awesome! We're thrilled to hear you appreciate the amazing sound, top-notch noise canceling feature, long battery life, and a variety of presets and custom features using the Sony | Headphones Connect App. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    No over hype here. Real Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow. These headphones and everyones review have not disappointed thats for sure. and the bass hti on these are so much better then beats by dre and those are more expensive then these. Thank you to everyone who left the review that pushed me to give these a try. And if your reading mine you should get these. So far best headphones i have owned wireless.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThatVato,

      You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Very Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used over the ear headphones in a long time. These are much better than I expected. They are very comfortable and the noise cancelling is amazing. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrzyKat,

      You made the right choice with the Sony WH1000XM4! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and it was between these and the apple air pros. We deff made the right choice !! Sound quality is great and the battery life last a few days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichelleC,
      Very good decision! We're glad that you chose our XM4 over another brand and we are thrilled that you are pleased with the sound quality and long battery life of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones, never want to take them off

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I’ve ever owned. Incredibly comfortable, you have to put these on to truly understand how amazingly soft they are. easy to adjust volume and change tracks, talking on the phone or to someone around you is crisp and clear. These are my go to whenever I’m at home and working around the house or on my cars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, Glad to hear that you are happy with the WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them, she is in college and wanted a good wireless headphone that wasn’t an in ear kind. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Noise cancelling Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this headphone for past nine months and Sony never let me down. It's very handy and not heavy. The box provided is awesome and holds this well. Noise cancelling feature is great and when you speak it recognizes your voice and holds the audio. Volume can be adjusted on the headphone with fingers. That's kind of cool. Love this headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HShan, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    best over the ear headphones I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best over the ear headphones I have used, worth the cost. Easy to wear for hours, excellent sound and excellent noise cancellation as well. I have an in-the-ear-canal set of Etymotics (ER4) with ear molds that are also excellent, but after an hour or two they start to irritate me. This headset is light and no irritation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fafow72,

      Wow! Thank you so much for sharing your honest feedback with our WH-1000XM4. We are extremely pleased to hear you are satisfied with the excellent comfort fit & lightweight design, exceptional sound, and industry-leading noise canceling function of these headphones.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    win $400 to buy best buy goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, i'm in love. perfect for working out and taking sales calls. i can run with them and they remain on my head. the color is beautiful and the charge last a long time. 10/10!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DerekC, We're delighted to hear that you are pleased with the audio quality and comfortable design of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Craig Sony_US

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable over my ears. Sound is clear. Does a better job blocking out sound than other earphones I've had. I have told many friends about these. I found the price worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kcameron,
      That's nice to hear that our WH1000XM4 does its job in blocking unwanted noise but still has its awesome sound quality. We appreciate your recommendations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    The best headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding pair of headphones from Sony—exceptional in both sound quality and craftsmanship. Truly among the finest in their class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelika,

      We're so happy to hear you find the WH-1000XM4 headphones outstanding in both sound quality and craftsmanship! We appreciate you recognizing them among the finest in their class.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great for Home or Mobile Use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, not ideal for studio quality sound engineering, but apart from that the best pair of headphones I've ever owned. If you need studio quality, get wired.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, toastmalone!

      We are thrilled to hear that you consider the WH-1000XM4 the best pair of headphones you’ve ever owned! That is high praise, and we are so pleased they are delivering a superb listening experience.

      We also appreciate your insightful feedback on studio quality. You are absolutely correct—for the flat, uncolored frequency response required for professional sound engineering, a dedicated wired monitor headphone is always the best choice.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling, comfortable & live the case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frog,

      Perfect! We're glad that you like the noise canceling function, comfort, and supplied case of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones for the price on Sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from beats Solo 3, better sound and ANC is pretty cool couldn't hear my fan running in my room. Easy to pair with my iPhone 13 Pro Max. The ear cushion area does get a bit warm but its still nice and conformable than the Solo 3 (It was very tight and couldn't where them for a long time.) $249 was the price when I bought these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arsenaljr,

      You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    The best quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones true clean deep rich sound Excellent noise cancelation durable design in my opinion better than the newer version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duckaduck, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Awesome head phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony head phone is very comfortable to wear and easy to adjust. The sound quality is superb as well as their noise cancelling ability. We are very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyaB,
      That is nice to hear that you found our WH1000XM4 so comfortable to wear with superb audio quality and noise canceling capability. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US